Global Dynamic Case Management (DCM) Market Top Key Players to Watch in 2025: Appian, Bpm'online, Column Technologies, DST Systems, Eccentex, and IBM

Albany, NY -- (SBWIRE) -- 02/08/2019 -- Dynamic or Advanced Case Management (DCM) can be defined as the process of capturing and processing unstructured data with the use of various technologies. The collective information about a particular instance, such as a problem, incident or a company is called a case. Traditional workflows which are operational across legacy systems are not capable of handling the slightest of change in the processes. Although, automation and optimization of critical business processes can be achieved by Business Process Management (BPM), it falls short in handling dynamic processes where high degree of human intervention is required for better quality outcomes. BPM solutions may not have the capabilities to access information or the architectural suppleness to tackle the problem at critical junctures. Here, the Dynamic Case Management (DCM) comes into picture, with the added features of flexibility and personalization across key segments. DCM is also popularly used to improve collaboration and improve compliance processes. DCM manages dynamic, unstructured processes and can be especially effective while handling business processes that lack structure or no added value.