SMA Technologies Unveils AI Automation Assistant Otto for OpCon

SMA Technologies, the leading provider of automation solutions for financial services and the maker of OpCon workload automation and orchestration (WLA&O), is proud to announce the launch of Otto, an automation assistant integrated with OpCon in the cloud. Leveraging the power of AI technologies from Azure and OpenAI, Otto is designed to make life even easier for OpCon users.

Otto is introduced to cloud customers via the web-based OpCon user interface, Solution Manager, and equipped with a comprehensive knowledge base, which allows Otto to provide high-quality, conversational responses and perform automation tasks on users’ behalf.

"We are thrilled to introduce Otto as part of our ongoing commitment to enhance the user experience and automation capabilities within OpCon,” said Ryan Dimick, Chief Product Officer at SMA Technologies. “Otto not only answers user questions with precision but also performs tasks, reducing manual effort and increasing operational efficiency. This is just the beginning, and we are excited about the more advanced abilities in Otto’s future."

To enable an even more streamlined OpCon experience, Otto works overtime to fill two valuable roles:

• The OpCon Oracle: Users can interact with Otto via a new chat interface to find quick answers to all OpCon-related questions.
• ‘Ottomation’ Assistant: At users’ request, Otto performs simple OpCon tasks, freeing them to focus on more complex automation priorities.

"The introduction of Otto marks a significant milestone in our journey toward smarter and more intuitive automation solutions,” added Todd Dauchy, CEO of SMA Technologies. “Otto embodies our innovative spirit and dedication to providing exceptional tools that simplify our customers’ operational processes. We are confident that Otto will become an indispensable resource for OpCon users."

For more information about Otto and to see a demonstration, please visit https://smatechnologies.com/product-opcon/otto-ai-assistant.

About SMA Technologies

SMA Technologies is the maker of OpCon, the leading workload automation and orchestration platform for banks, credit unions, and other financial services businesses. The platform delivers enterprise power and scalability without the complexity or cost. OpCon enables companies to easily automate manual tasks and seamlessly orchestrate workloads across business-critical operations, saving time and reducing cost by eliminating human error and deploying IT resources on strategic initiatives. More than 700 financial institutions trust SMA with their mission-critical operations. Please visit www.smatechnologies.com to learn more.

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