JTH - 10.31.2013 10Q


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
  
FORM 10-Q
 
ý      Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
 
For the quarterly period ended October 31, 2013
 
OR
 
o         Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
 
For the transition period from             to             .
 
Commission File Number 001-35588
 
JTH Holding, Inc.
(Exact name of registrant as specified in its charter)
 
Delaware
 
27-3561876
(State of incorporation)
 
(IRS employer identification no.)
 
1716 Corporate Landing Parkway
Virginia Beach, Virginia 23454
(Address of principal executive offices)
 (757) 493-8855
(Registrant’s telephone number, including area code)
 
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports); and (2) has been subject to such filing requirements for the past 90 days.  Yes ý  No o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes ý  No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer o
 
Accelerated filer o
 
 
 
Non-accelerated filer o
 
Smaller reporting company x
(Do not check if a smaller reporting company)
 
 
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o  No ý
 
The number of shares outstanding of the registrant’s Common Stock, $0.01 par value, at the close of business on December 9, 2013 was 12,082,357 shares.




JTH HOLDING, INC.
 
Form 10-Q for the Period Ended October 31, 2013
 
Table of Contents
 
 
 
Page
 
 
Number
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

2



PART I 

ITEM 1
FINANCIAL STATEMENTS 

3



JTH HOLDING, INC. AND SUBSIDIARIES
Condensed Consolidated Balance Sheets
October 31, 2013 (unaudited) and April 30, 2013
(In thousands, except share data)
 
 
(unaudited)
 
 
 
 
October 31, 2013
 
April 30, 2013
Assets
 
 

 
 

Current assets:
 
 

 
 

Cash and cash equivalents
 
$
2,607

 
$
19,013

Receivables (note 2):
 
 

 
 

Trade accounts
 
20,749

 
41,856

Notes
 
52,074

 
34,156

Interest, net
 
3,180

 
877

Allowance for doubtful accounts
 
(4,948
)
 
(5,583
)
Total receivables, net
 
71,055

 
71,306

Available-for-sale securities (note 3)
 
4,606

 
3,619

Income tax receivable
 
11,759

 
3

Deferred income taxes (note 7)
 
2,875

 
4,232

Other current assets
 
2,926

 
4,960

Total current assets
 
95,828

 
103,133

Property, equipment, and software, net of accumulated depreciation of $20,355 and $19,006 as of October 31, 2013 and April 30, 2013, respectively
 
36,470

 
33,037

Notes receivable, excluding current portion, net of allowance for uncollectible amounts of $1,100 and $1,101 as of October 31, 2013 and April 30, 2013, respectively (note 2)
 
16,793

 
14,352

Goodwill (note 4)
 
7,194

 
5,685

Other intangible assets, net of accumulated amortization of $5,327 and $3,998 as of October 31, 2013 and April 30, 2013, respectively (note 4)
 
16,316

 
10,921

Other assets, net
 
2,160

 
2,402

Total assets
 
$
174,761

 
$
169,530

Liabilities and Stockholders’ Equity
 
 

 
 

Current liabilities:
 
 

 
 

Current installments of long-term debt (note 6)
 
$
6,485

 
$
3,400

Accounts payable and accrued expenses
 
7,851

 
11,954

Due to area developers (note 2)
 
8,315

 
18,248

Income taxes payable (note 7)
 

 
5,897

Deferred revenue - short-term portion
 
6,693

 
7,555

Total current liabilities
 
29,344

 
47,054

Long-term debt, excluding current installments (note 6)
 
22,987

 
24,283

Revolving credit facility (note 6)
 
38,459

 

Deferred revenue - long-term portion
 
8,092

 
10,381

Liability classified stock-based compensation awards (note 9)
 

 
5,111

Deferred income taxes (note 7)
 
2,106

 
865

Total liabilities
 
100,988

 
87,694

Commitments and contingencies (note 12)
 
 

 
 

Stockholders’ equity (notes 8 and 9):
 
 

 
 

Class A preferred stock, $0.01 par value per share, 190,000 shares authorized, 0 shares issued and outstanding
 

 

Special voting preferred stock, $0.01 par value per share, 10 shares authorized, issued and outstanding
 

 

Class A common stock, $0.01 par value per share, 21,200,000 shares authorized, 12,037,721 and 11,975,128 shares issued and outstanding at October 31, 2013 and April 30, 2013, respectively
 
120

 
120

Class B common stock, $0.01 par value per share, 1,000,000 shares authorized, 900,000 shares issued and outstanding
 
9

 
9

Exchangeable shares, $0.01 par value, 100,000 shares issued and outstanding
 
1

 
1

Additional paid-in capital
 
7,818

 
1,920

Accumulated other comprehensive income, net of taxes
 
1,639

 
1,194

Retained earnings
 
64,186

 
78,592

Total stockholders’ equity
 
73,773

 
81,836

Total liabilities and stockholders’ equity
 
$
174,761

 
$
169,530

See accompanying notes to condensed consolidated financial statements.

4



JTH HOLDING, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Operations
Three months and six months ended October 31, 2013 and 2012 (unaudited)
(In thousands, except per share data)
 
 
 
Three Months Ended October 31,
 
Six Months Ended October 31,
 
 
2013
 
2012
 
2013
 
2012
Revenues:
 
 

 
 

 
 

 
 

Franchise fees
 
$
886

 
$
2,138

 
$
1,925

 
$
2,805

Area developer fees
 
1,880

 
2,079

 
3,683

 
4,001

Royalties and advertising fees
 
1,180

 
1,049

 
2,629

 
2,373

Financial products
 
169

 
169

 
618

 
471

Interest income (note 2)
 
2,200

 
2,651

 
4,434

 
5,199

Tax preparation fees, net of discounts
 
242

 
225

 
628

 
441

Other revenue
 
760

 
1,027

 
1,465

 
1,292

Total revenues
 
7,317

 
9,338

 
15,382

 
16,582

Operating expenses:
 
 

 
 

 
 

 
 

Employee compensation and benefits
 
8,196

 
7,615

 
14,285

 
14,281

General and administrative expenses
 
7,744

 
6,110

 
14,010

 
11,926

Area developer expense
 
705

 
1,115

 
1,533

 
1,832

Advertising expense
 
2,507

 
2,539

 
5,191

 
5,099

Depreciation, amortization, and impairment charges
 
1,745

 
1,432

 
3,323

 
3,023

Total operating expenses
 
20,897

 
18,811

 
38,342

 
36,161

Loss from operations
 
(13,580
)
 
(9,473
)
 
(22,960
)
 
(19,579
)
Other income (expense):
 
 
 
 
 
 
 
 
Foreign currency transaction gains (losses)
 
(5
)
 
2

 
(12
)
 
4

Gain on sale of available-for-sale securities
 
188

 

 
188

 

Interest expense (note 6)
 
(357
)
 
(512
)
 
(602
)
 
(804
)
Loss before income taxes
 
(13,754
)
 
(9,983
)
 
(23,386
)

(20,379
)
Income tax benefit (note 7)
 
(5,276
)
 
(3,872
)
 
(8,981
)
 
(7,905
)
Net loss
 
$
(8,478
)
 
$
(6,111
)
 
$
(14,405
)
 
$
(12,474
)
Net loss per share of Class A and Class B common stock:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.66
)
 
$
(0.47
)
 
$
(1.12
)
 
$
(0.99
)
See accompanying notes to condensed consolidated financial statements.

5



JTH HOLDING, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Comprehensive Loss
Three months and six months ended October 31, 2013 and 2012 (unaudited)
(In thousands)
 
 
 
Three Months Ended October 31,
 
Six Months Ended October 31,
 
 
2013
 
2012
 
2013
 
2012
Net loss
 
$
(8,478
)
 
$
(6,111
)
 
$
(14,405
)
 
$
(12,474
)
Interest rate swap agreements, net of taxes of $-, $67, $-, and $95, respectively
 

 
110

 

 
155

Unrealized gain on equity securities available for sale, net of taxes of $397, $93, $540, and $93, respectively (note 3)
 
645

 
152

 
877

 
152

Reclassified gain on sale of available-for-sale securities included in income, net of taxes of $72, $-, $72, and $-, respectively (note 3)
 
(116
)
 

 
(116
)
 

Foreign currency translation adjustment
 
(176
)
 
35

 
(316
)
 
(193
)
Comprehensive loss
 
$
(8,125
)
 
$
(5,814
)
 
$
(13,960
)
 
$
(12,360
)
 See accompanying notes to condensed consolidated financial statements.

6



JTH HOLDING, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Cash Flows
Six months ended October 31, 2013 and 2012 (unaudited)
(In thousands)
 
 
 
2013
 
2012
Cash flows from operating activities:
 
 

 
 

Net loss
 
$
(14,405
)
 
$
(12,474
)
Adjustments to reconcile net loss to net cash used in operating activities:
 
 

 
 

Provision for doubtful accounts
 
3,430

 
3,264

Depreciation, amortization and impairment charges
 
3,323

 
3,023

Amortization of deferred financing costs
 
167

 
139

Stock-based compensation expense related to equity classified awards
 
741

 
892

Stock-based compensation expense related to liability classified awards
 
(872
)
 

Gain on bargain purchases and sales of company-owned offices
 
(518
)
 
(226
)
Equity in loss of affiliate
 
101

 
69

Deferred tax expense
 
2,598

 
3,770

Gain on sale of available-for-sale securities
 
(188
)
 

Changes in assets and liabilities decreasing cash flows from operating activities
 
(22,258
)
 
(26,098
)
Net cash used in operating activities
 
(27,881
)
 
(27,641
)
Cash flows from investing activities:
 
 

 
 

Issuance of operating loans to franchisees
 
(17,420
)
 
(20,855
)
Payments received on operating loans to franchisees
 
1,230

 
1,227

Purchases of area developer rights and company-owned offices
 
(4,436
)
 
(2,352
)
Proceeds from sale of company-owned offices and area developer rights
 
205

 
1,386

Purchase of marketable equity securities
 

 
(2,980
)
Proceeds from sale of available-for-sale securities
 
456

 

Purchase of property and equipment
 
(5,463
)
 
(5,673
)
Net cash used in investing activities
 
(25,428
)
 
(29,247
)
Cash flows from financing activities:
 
 

 
 

Proceeds from the exercise of stock options
 
2,998

 
1,592

Repurchase of common stock
 
(2,495
)
 
(1,413
)
Repayment of long-term debt
 
(2,418
)
 
(1,894
)
Borrowings under revolving credit facility
 
43,104

 
40,147

Repayments under revolving credit facility
 
(4,645
)
 
(475
)
Payment for debt issue costs
 

 
(8
)
Tax benefit of stock option exercises
 
416

 
269

Net cash provided by financing activities
 
36,960

 
38,218

Effect of exchange rate changes on cash, net
 
(57
)
 
(20
)
Net decrease in cash and cash equivalents
 
(16,406
)
 
(18,690
)
Cash and cash equivalents at beginning of period
 
19,013

 
19,848

Cash and cash equivalents at end of period
 
$
2,607

 
$
1,158

  See accompanying notes to condensed consolidated financial statements.






7



JTH HOLDING, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Cash Flows
Six months ended October 31, 2013 and 2012 (unaudited)
(In thousands)
 
 
 
2013
 
2012
Supplemental disclosures of cash flow information:
 
 

 
 

Cash paid for interest, net of capitalized interest
 
$
455

 
$
605

Cash paid for taxes, net of refunds
 
6,143

 
6,837

Supplemental disclosures of noncash investing and financing activities:
 
 

 
 

During the six months ended October 31, 2013 and 2012, the Company acquired certain assets from franchisees and area developers as follows:
 
 

 
 

Fair value of assets purchased
 
$
10,770

 
$
6,474

Receivables applied
 
(6,076
)
 
(5,242
)
Accounts payable canceled
 
3,187

 
1,902

Notes and accounts payable issued
 
(4,716
)
 
(1,508
)
Elimination of related deferred revenue
 
1,271

 
726

Cash paid to franchisees and area developers
 
$
4,436

 
$
2,352

During the six months ended October 31, 2013 and 2012, the Company sold certain assets to franchisees and area developers as follows:
 
 

 
 

Book value of assets sold
 
$
1,872

 
$
2,855

Loss on sale
 
(39
)
 
(113
)
Deferred gain on sale
 

 
742

Notes received
 
(1,628
)
 
(2,098
)
Cash received from franchisees and area developers
 
$
205

 
$
1,386

Accrued capitalized software costs included in accounts payable
 
$
224

 
$
1,135

See accompanying notes to condensed consolidated financial statements.

8



JTH HOLDING, INC. AND SUBSIDIARIES
 
Notes to Condensed Consolidated Financial Statements
 
October 31, 2013 and 2012 (Unaudited)
 
(1) Organization and Significant Accounting Policies
 
(a)  Organization
 
JTH Holding, Inc. (the Company), a Delaware corporation, is a holding company engaged through its subsidiaries as a franchisor and operator of a system of income tax preparation offices located in the United States and Canada. The Company’s principal operations are conducted through JTH Tax, Inc. (d/b/a Liberty Tax Service) the Company’s largest subsidiary. Through this system of income tax preparation offices, the Company also facilitates for its customers’ refund-based tax settlement financial products such as instant cash advances, electronic refund checks, and personal income tax refund discounting. The Company also offers online tax preparation services.
 
Unless specifically noted otherwise, as used throughout these condensed consolidated financial statements, the term “Company” or “Liberty” refers to the consolidated entities of JTH Holding, Inc.
 
(b) Principles of Consolidation and Unaudited Financial Statements
 
The condensed consolidated financial statements include the accounts of JTH Holding, Inc. and its wholly owned subsidiaries. Assets and liabilities of the Company’s Canadian operations have been translated into U.S. dollars using the exchange rate in effect at the end of the period. Revenues and expenses have been translated using the average exchange rates in effect each month of the period. Transaction gains and losses are recognized when incurred. The Company also consolidates any variable interest entities of which it is the primary beneficiary. When the Company does not have a controlling interest in an entity, but exerts significant influence over the entity, the Company applies the equity method of accounting. All significant intercompany balances and transactions have been eliminated in consolidation.
 
The unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (US GAAP) for interim financial information.  The condensed consolidated financial statements, including these notes, are unaudited and exclude some of the disclosures only required in annual financial statements.  Consolidated balance sheet data as of April 30, 2013 was derived from the Company’s April 30, 2013 Annual Report on Form 10-K.
 
In the opinion of management, all adjustments necessary for a fair presentation of such financial statements in accordance with US GAAP have been recorded.  These adjustments consisted only of normal recurring items.  The accompanying condensed consolidated financial statements should be read in conjunction with the Company’s financial statements and notes thereto included in its April 30, 2013 Annual Report on Form 10-K.
 
(c) Office Count

The Company operated 4,520 total offices during the 2013 tax season. During the first six months of fiscal 2014 the Company sold 65 franchise territories and purchased 74 territories from franchisees, some of which may be resold and operated by other franchisees during the 2014 tax season or subsequent tax seasons or operated as company-owned stores. Because the Company continues to sell and purchase territories until the start of the 2014 tax season and cannot predict how many offices will operate in each territory, the Company is unable to determine at this time how many offices will be in operation during the 2014 tax season. The Company expects to be able to report this information for the quarter ended January 31, 2014 because all offices should be opened at that time.

(d) Use of Estimates
 
Management has made a number of estimates and assumptions relating to the reporting of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period, to prepare these condensed consolidated financial statements and accompanying notes in conformity with US GAAP. Actual results could differ from those estimates.
 

9



(e) Foreign Operations
 
Canadian operations contributed $286,000 and $806,000 in revenues for the three and six months ended October 31, 2013, respectively and $291,000 and $775,000 in revenues for the three and six months ended October 31, 2012, respectively.
 
(f) Seasonality of Business
 
The Company’s operating revenues are seasonal in nature with peak revenues occurring in the months of January through April.  Therefore, results for interim periods are not indicative of results to be expected for the full year.
 
(2) Notes and Accounts Receivable
 
The Company provides financing to franchisees for the purchase of franchises, clusters of territories, company-owned offices and/or for working capital and equipment needs. The franchise-related notes generally are payable over five years and the working capital and equipment notes generally are due within one year. All notes bear interest at 12%.  Activity related to notes receivable for the six months ended October 31, 2013 and the fiscal year ended April 30, 2013 was as follows:

 
 
October 31, 2013
 
April 30, 2013
 
 
(In thousands)
Balance at beginning of period
 
$
89,340

 
$
79,838

Notes received for:
 
 
 
 
Sales of franchises and clusters of territories
 
2,898

 
6,770

Sales of certain assets to franchisees
 
1,628

 
15,130

Franchisee to franchisee note assumptions
 
3,889

 
11,259

Working capital and equipment loans to franchisees
 
17,420

 
75,642

Refinancing of accounts receivable
 
7,182

 
18,527

 
 
33,017

 
127,328

Repayment of notes
 
(3,877
)
 
(95,664
)
Notes canceled
 
(10,052
)
 
(21,981
)
Foreign currency adjustment
 
(161
)
 
(181
)
Balance at end of period
 
108,267

 
89,340

Unrecognized revenue portion of notes receivable
 
(38,300
)
 
(39,731
)
Notes receivable less unrecognized revenue
 
$
69,967

 
$
49,609

 
Most of the notes receivable are due from the Company's franchisees and area developers (ADs) and are collateralized by the underlying franchise and are guaranteed by the respective franchisee or AD and franchise or AD owner(s). The franchisees' ability to repay the notes is dependent upon both the performance of the tax preparation industry as a whole and the individual franchisees' or ADs' areas.
The refinancing of accounts receivable results from a franchisee electing to deliver to the Company a promissory note for past-due royalties and advertising fees that have been previously recorded as accounts receivable in the condensed consolidated financial statements. Effective October 1, 2013, the Company reduced the interest rate on its past due accounts receivable to 12% and, therefore, has ceased its practice of refinancing accounts receivable into notes receivable. This is not expected to have a material effect on the Company's condensed consolidated financial statements.
Notes canceled are comprised of the cancellation of existing unpaid notes of selling franchisees in franchisee to franchisee sales that include the assumption of debt by the acquiring franchisee, and any unpaid notes receivable from a franchisee or AD related to specific territories or clusters of territories that the Company reacquires. In the latter transactions, the cancellation of notes is part of the consideration paid by the Company, and any excess of the consideration paid over the fair value of assets acquired is written off to the allowance for doubtful accounts.
Unrecognized revenue relates to the financed portion of franchise fees and area developer fees and, in the case of sales of company-owned offices, the financed portion of gains related to these sales, in each case where revenue has not yet been recognized. For franchise fees and gains related to the sale of company-owned offices, revenue is recorded as note payments

10



are received by the Company. Payments on area developer fee notes receivable generate a corresponding increase in deferred revenue, which is amortized into revenue over the life of the area developer contract, generally 10 years.
Management believes that the recorded allowance is adequate based upon its consideration of the estimated value of the franchises and ADs supporting the receivables. Any adverse change in the tax preparation industry or the individual franchisees' or ADs' areas could affect the Company's estimate of the allowance.
Notes and accounts receivable include royalties billed that relate to territories operated by franchisees located in AD territories. The Company has recorded amounts payable to area developers for their share of these receivables of $8,315,000 and $18,248,000 at October 31, 2013 and April 30, 2013, respectively.
 
Activity in the allowance for doubtful accounts for the six months ended October 31, 2013, and 2012 was as follows:
 
 
 
2013
 
2012
 
 
(In thousands)
Beginning balance
 
$
6,684

 
$
5,290

Additions charged to expense
 
3,430

 
3,264

Write-offs
 
(4,028
)
 
(2,680
)
Foreign currency adjustment
 
(38
)
 
(30
)
Ending balance
 
$
6,048

 
$
5,844

  
Management considers accounts and notes receivable to be impaired if the amounts due exceed the fair value of the underlying franchise and estimates an allowance for doubtful accounts based on that excess. Amounts due include contractually obligated accounts and notes receivable less unrecognized revenue, reduced by the allowance for uncollected interest, amounts due ADs, the related deferred revenue and amounts owed to the franchisee by the Company. In establishing the fair value of the underlying franchise, management considers net fees of open offices earned during the most recently completed tax season and the number of unopened offices.

The allowance for doubtful accounts at October 31, 2013 and April 30, 2013 was allocated as follows:
 
 
 
October 31, 2013
 
April 30, 2013
 
 
(In thousands)
Impaired:
 
 

 
 

Notes receivable, including interest, and less unrecognized revenue
 
$
8,478

 
$
9,399

Accounts receivable
 
4,588

 
5,907

Less allowance for uncollected interest, amounts due ADs, related deferred revenue and amounts due franchisees
 
(2,017
)
 
(2,336
)
Net amount due
 
$
11,049

 
$
12,970

 
 
 
 
 
Allowance for doubtful accounts for impaired notes and accounts receivable
 
$
5,255

 
$
6,120

 
 
 
 
 
Nonimpaired:
 
 

 
 

Notes receivable, including interest, and less unrecognized revenue
 
$
66,195

 
$
42,459

Accounts receivable
 
18,577

 
37,650

Less allowance for uncollected interest, amounts due ADs, related deferred revenue and amounts due franchisees
 
(11,574
)
 
(19,992
)
Net amount due
 
$
73,198

 
$
60,117

 
 
 
 
 
Allowance for doubtful accounts for non-impaired notes and accounts receivable
 
$
793

 
$
564

 
 
 
 
 
Total allowance for doubtful accounts
 
$
6,048

 
$
6,684

 

11



The aging of accounts and notes receivable at October 31, 2013 was as follows:
 
 
 
Total
Past Due
 
Allowance
for Uncollected
Interest
 
Current
 
Total
Receivables
 
 
(In thousands)
Accounts receivable
 
$
20,153

 
$
(2,416
)
 
$
3,012

 
$
20,749

Notes receivable
 
8,124

 
(1,526
)
 
66,549

 
73,147

Total
 
$
28,277

 
$
(3,942
)
 
$
69,561

 
$
93,896

 
Accounts receivable are considered to be past due if unpaid after 30 days and notes receivable are considered past due if unpaid after 90 days, at which time the notes are put on nonaccrual status.
 
The Company’s average investment in impaired notes receivable during the six months ended October 31, 2013 and 2012 was $8,938,000 and $6,250,000, respectively.  Interest income related to impaired notes was $161,000 and $362,000 for the three and six months ended October 31, 2013, respectively, and $107,000 and $245,000 for the three and six months ended October 31, 2012, respectively.  The Company’s investment in notes receivable on nonaccrual status at October 31, 2013 and April 30, 2013 was $6,598,000 and $8,375,000, respectively.
 
At October 31, 2013, the Company had unfunded lending commitments for working capital loans to franchisees and area developers of $13,308,000.
 
(3) Investments
 
During fiscal 2013, the Company purchased corporate equity securities, as a strategic investment in a business partner, for $2,980,000.  At October 31, 2013, the fair value of the unsold portion of the investment was $4,606,000.  The Company classifies this investment as available-for-sale and recognizes unrealized gain on the available-for sale-securities, net of tax, in accumulated other comprehensive income in the stockholders’ equity section of the consolidated balance sheets. The unrealized gain, net of tax, on the available-for-sale securities at October 31, 2013 was $1,148,000.

Available-for-sale securities with a basis of $268,000 were sold during the three months ended October 13, 2013. A gain on the sale of $188,000 was recognized and reclassified out of accumulated other comprehensive income and recorded as other income.
 
(4) Goodwill and Intangible Assets
 
Changes in the carrying amount of goodwill for the six months ended October 31, 2013 are as follows:

 
 
Goodwill
 
Accumulated impairment loss
 
Net
 
 
(In thousands)
Balance at April 30, 2013
 
$
6,457

 
$
(772
)
 
$
5,685

Acquisitions of assets from franchisees
 
2,763

 

 
2,763

Disposals and foreign currency changes, net
 
(1,289
)
 
125

 
(1,164
)
Impairments
 

 
(90
)
 
(90
)
Balance at October 31, 2013
 
$
7,931

 
$
(737
)
 
$
7,194












12




Components of intangible assets are as follows:

 
 
 
 
As of October 31, 2013
 
As of April 30, 2013
 
 
Amortization
period
 
Gross
carrying
amount
 
Accumulated
amortization
 
Net
carrying
amount
 
Gross
carrying
amount
 
Accumulated
amortization
 
Net
carrying
amount
 
 
(In thousands)
Amortizable other intangible assets:
 
 
 
 

 
 

 
 

 
 

 
 

 
 

Acquired customer lists
 
7 years
 
$
1,603

 
$
(427
)
 
$
1,176

 
$
1,603

 
$
(171
)
 
$
1,432

Assets acquired from franchisees:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Customer lists
 
4 years
 
2,576

 
(722
)
 
1,854

 
1,834

 
(582
)
 
1,252

Reacquired rights
 
2 years
 
2,203

 
(1,280
)
 
923

 
1,640

 
(905
)
 
735

Area developer rights
 
10 years
 
15,261

 
(2,898
)
 
12,363

 
9,842

 
(2,340
)
 
7,502

 
 
 
 
$
21,643

 
$
(5,327
)
 
$
16,316

 
$
14,919

 
$
(3,998
)
 
$
10,921


During the six months ended October 31, 2013, the Company acquired the assets of various franchisees for $5,181,000.  These acquisitions were accounted for as business combinations, with all value allocated to the identifiable intangible assets.  The acquired businesses are operated as Company-owned offices until a buyer is found and a new franchise agreement is entered into.
 
The purchase price of assets acquired from franchisees was allocated as follows:

 
 
Six Months Ended October 31,
 
 
2013
 
2012
 
 
(In thousands)
Customer lists and reacquired rights
 
$
2,418

 
$
1,797

Goodwill
 
2,763

 
2,353

Total
 
$
5,181

 
$
4,150


(5) Leases
 
The Company is obligated under various short-term operating leases for office space that expire at various dates.  Total rent expense for operating leases, net of subleases, was $862,000 and $1,618,000 for the three and six months ended October 31, 2013, respectively, and $832,000 and $1,474,000 for the three and six months ended October 31, 2012, respectively.

(6) Debt
 
The Company has a credit facility that consists of a $25,000,000 term loan and a revolving credit facility that currently allows borrowing of up to $143,350,000 .  Outstanding borrowings accrue interest at one-month London Inter-Bank Offered Rate (LIBOR) plus a margin ranging from 1.50% to 2.25% depending on the Company’s leverage ratio. At October 31, 2013, the interest rate was 1.80%, and the average interest rate paid was 1.91% during the six months ended October 31, 2013. The indebtedness is collateralized by substantially all the assets of the Company and both loans mature on April 30, 2017.  The credit facility contains certain financial covenants that the Company must meet, including leverage and fixed charge coverage ratios as well as minimum net worth requirements.  The Company was in compliance with the financial covenants at October 31, 2013.
 

13



Debt at October 31, 2013 and April 30, 2013 consisted of the following:

 
 
October 31, 2013
 
April 30, 2013
 
 
(In thousands)
Credit Facility:
 
 

 
 

Revolver
 
$
38,459

 
$

Term loan
 
22,813

 
23,750

 
 
61,272

 
23,750

Other debt
 
6,659

 
3,933

 
 
67,931

 
27,683

Less: current portion
 
(6,485
)
 
(3,400
)
Long-term debt
 
$
61,446

 
$
24,283

 
(7) Income Taxes
 
The Company computes its provision for or benefit from income taxes by applying the estimated annual effective tax rate to income or loss from recurring operations and adding the effects of any discrete income tax items specific to the period.

(8) Stockholders’ Equity
 
During the six months ended October 31, 2013 and 2012, activity in stockholders’ equity was as follows:

 
 
2013
 
2012
 
 
(In thousands)
Class A common shares issued from the exercise of stock options
 
200

 
151

Proceeds from exercise of stock options
 
$
2,998

 
$
1,592

Class A common shares repurchased
 
137

 
103

Payments for repurchased shares
 
$
2,495

 
$
1,413

Tax benefit of stock option exercises
 
$
416

 
$
269

Class A common shares issued upon conversion of Class A preferred shares
 

 
1,703

 
The components of accumulated other comprehensive income at October 31, 2013 and April 30, 2013 are a foreign currency translation adjustment of $491,000 and $807,000, respectively, and the unrealized gain on equity securities available for sale, net of taxes, of $1,148,000 and $387,000, respectively.

Net Loss per Share
 
Net loss per share of Class A and Class B common stock is computed using the two-class method. Basic net loss per share is computed by allocating undistributed earnings to common shares and participating securities (Class A preferred stock and exchangeable shares) and using the weighted-average number of common shares outstanding during the period.  Undistributed losses are not allocated to these participating securities because they do not meet the required criteria for such allocation.  During the six months ended October 31, 2012, two of the Company’s major shareholders elected to convert 170,320 shares of the Class A preferred stock to 1,703,200 shares of Class A common stock.
 
Diluted net loss per share is computed using the weighted-average number of common shares and, if dilutive, the potential common shares outstanding during the period. Potential common shares consist of the incremental common shares issuable upon the exercise of stock options. The dilutive effect of outstanding stock options is reflected in diluted earnings per share by application of the treasury stock method. Additionally, the computation of the diluted net loss per share of Class A common stock assumes the conversion of Class B common stock, Class A preferred stock and exchangeable shares, while the diluted net loss per share of Class B common stock does not assume conversion of those shares.
 
The rights, including liquidation and dividend rights, of the holders of Class A and Class B common stock are identical, with the exception of the election of directors. As a result, the undistributed earnings for each year are allocated based

14



on the contractual participation rights of the Class A and Class B common stock as if the earnings for the year had been distributed.  Participating securities have dividend rights that are identical to Class A and Class B common stock.
 
The computation of basic and diluted net loss per share for the three and six months ended October 31, 2013 and 2012 was as follows:

 
 
Three Months Ended 
 October 31, 2013
 
 
Class A
 
Class B
 
 
Common Stock
 
Common Stock
 
 
(in thousands, except for share and per
share amounts)
Basic and diluted net loss per share:
 
 

 
 

Numerator
 
 

 
 

Allocation of undistributed losses
 
$
(7,888
)
 
$
(590
)
Denominator
 
 

 
 

Weighted-average common shares outstanding
 
12,026,060

 
900,000

 
 
 
 
 
Basic and diluted net loss per share
 
$
(0.66
)
 
$
(0.66
)




Six Months Ended 
 October 31, 2013
 

Class A

Class B
 

Common Stock

Common Stock
 

(in thousands, except for share and per
share amounts)
Basic and diluted net loss per share:

 


 

Numerator

 


 

Allocation of undistributed losses

$
(13,401
)

$
(1,004
)
Denominator

 


 

Weighted-average common shares outstanding

12,010,673


900,000








Basic and diluted net loss per share

$
(1.12
)

$
(1.12
)
 
As a result of the net losses for the periods, diluted net loss per share excludes the impact of shares of potential common stock from the exercise of options to purchase 2,247,000 and 2,375,000 shares for the three and six months ended October 31, 2013, respectively, because the effect would be antidilutive.

 
 
Three Months Ended 
 October 31, 2012
 
 
Class A
 
Class B
 
 
Common Stock
 
Common Stock
 
 
(in thousands, except for share and per
share amounts)
Basic and diluted net loss per share:
 
 

 
 

Numerator
 
 

 
 

Allocation of undistributed losses
 
$
(5,689
)
 
$
(422
)
Denominator
 
 

 
 

Weighted-average common shares outstanding
 
12,127,179

 
900,000

 
 
 
 
 
Basic and diluted net loss per share
 
$
(0.47
)
 
$
(0.47
)

15



 
 
Six Months Ended 
 October 31, 2012
 
 
Class A
 
Class B
 
 
Common Stock
 
Common Stock
 
 
(in thousands, except for share and per
share amounts)
Basic and diluted net loss per share:
 
 

 
 

Numerator
 
 

 
 

Allocation of undistributed losses
 
$
(11,583
)
 
$
(891
)
Denominator
 
 

 
 

Weighted-average common shares outstanding
 
11,701,417

 
900,000

 
 
 
 
 
Basic and diluted net loss per share
 
$
(0.99
)
 
$
(0.99
)
 
As a result of the net losses for the periods, diluted net loss per share excludes the impact of shares of potential common stock from the exercise of options to purchase 2,760,000 shares and 2,769,000 for the three and six months ended October 31, 2012, respectively, because the effect would be antidilutive.
 
(9) Stock Compensation Plans
 
(a) Stock Options
 
At October 31, 2013, 1,830,561 shares of Class A common stock are available for grant under the 2011 Equity and Cash Incentive Plan.

The following table summarizes the information for options granted during the six months ended October 31, 2013:
 
 
 
2013
Weighted average fair value of options granted
 
$
6.12

Dividend yield
 
0.0
%
Expected volatility
 
34.15% - 36.99%

Expected terms
 
3.7 - 5.3

Risk-free interest rates
 
0.79% - 1.49%


The Company does not have enough public trading history to calculate volatility for the term of the granted options; it used a 50/50 weighted average volatility, equally weighing our public trading history and that of other public companies in the tax preparation industry.
Stock option activity during the six months ended October 31, 2013 was as follows:
 
 
 
Number of
options
 
Weighted
average
exercise price
Outstanding at April 30, 2013
 
2,534,683

 
$
14.81

Granted
 
407,374

 
17.98

Exercised
 
(199,868
)
 
15.00

Canceled
 
(234,061
)
 
15.02

Outstanding at October 31, 2013
 
2,508,128

 
15.29


The Company granted 407,374 stock options to certain directors and employees in the six months ended October 31, 2013. Stock option generally vest from six months to five years from the date of grant and generally expire five years after the vesting date.


16



The total intrinsic value of options exercised during the six months ended October 31, 2013 was approximately $605,454.
 
Nonvested stock option (options that did not vest in the period in which granted) activity during the six months ended October 31, 2013 was as follows:
 
 
 
Nonvested
options
 
Weighted
average
exercise price
Outstanding at April 30, 2013
 
132,500

 
$
15.00

Granted
 
407,374

 
17.98

Vested
 
(30,000
)
 
15.00

Canceled
 

 

Outstanding at October 31, 2013
 
509,874

 
17.38

 
At October 31, 2013, unrecognized compensation costs related to nonvested stock options were $2,669,390. These costs are expected to be recognized between fiscal 2014 and fiscal 2016.

The following table summarizes information about stock options outstanding and exercisable at October 31, 2013:
 
Number of shares outstanding at
 
Range of exercise prices
 
Weighted average exercise price
 
Weighted average remaining contractual life
 
Number of shares exercisable at
 
Weighted average exercise price
October 31, 2013
 
 
 
 
October 31, 2013
 
117,500

 
$
10.50

 
$
10.50

 
1.3
 
117,500

 
$
10.50

1,734,896

 
14.00-16.50

 
15.02

 
2.6
 
1,632,396

 
15.02

248,358

 
15.00

 
15.00

 
3.4
 
248,358

 
15.00

407,374

 
16.38 - 19.75

 
17.98

 
4.9
 

 
17.98

2,508,128

 
 
 
15.29

 

 
1,998,254

 
14.75


During the fiscal year ended April 30, 2013, the settlement of certain stock option transactions caused a change in the classification of certain outstanding stock options to a liability instrument from an equity instrument, which resulted in an increase in stock compensation expense of $2,625,000. At April 30, 2013, the value of the liability for the 997,824 options that changed classifications from an equity to a liability instrument was $5,111,000. On June 11, 2013 our board of directors voted to prohibit those types of transactions, and the Company therefore reclassified the stock options back to an equity instrument, resulting in a reduction to stock compensation expense of $872,000. The liability was removed and the remainder was reclassified to additional paid-in capital.
 
(b)  Restricted Stock Units
 
During the six months ended October 31, 2013, the Company awarded restricted stock units (RSUs) to its non-employee directors and certain employees. The weighted average fair value at grant date was $16.86 and the weighted average
service period is 19 months. Compensation costs associated with these restricted shares are amortized over the service period and recognized as an increase in additional paid-in capital.

Restricted stock activity during the six months ended October 31, 2013 was as follows:

 
 
Number of
RSUs
 
Weighted
average fair value at grant date
Outstanding at April 30, 2013
 
15,971

 
$
13.50

Granted
 
23,565

 
16.86

Exercised
 

 

Canceled
 

 

Outstanding at October 31, 2013
 
39,536

 
15.50


17



 At October 31, 2013, unrecognized compensation costs related to restricted stock units were $319,195. These costs are expected to be recognized during fiscal 2014 and fiscal 2015.

(10) Fair Value of Financial Instruments
 
The Company uses the following methods and assumptions to estimate the fair value of financial instruments.
 
Cash equivalents, receivables, other current assets, accounts payable and accrued expenses, and due to area developers: The carrying amounts approximate fair value because of the short maturity of these instruments. At October 31, 2013 and April 30, 2013 the Company had cash equivalents of:
 
 
 
October 31, 2013
 
April 30, 2013
 
 
(In thousands)
Money market account
 
$

 
$
16,798

 
Notes receivable: The carrying amount of the Company’s notes receivable approximates fair value based upon the present value of expected future cash flows discounted at the interest rate currently offered by the Company, which approximates rates currently offered by local lending institutions for loans of similar terms to individuals/entities with comparable credit risk.
 
Nonfinancial assets and liabilities: The fair value of customer lists is measured on a nonrecurring basis in the period that the Company deemed the assets impaired. Fair value is determined based on historical transactions involving sales of Company-owned offices.
 
Long-term debt: The carrying amount of the Company’s long-term debt approximates fair value based on the present value of expected future cash flows discounted at the interest rates offered by the lenders, which approximates rates currently offered by local lending institutions for loans of similar terms to companies with comparable credit risk.
 
Concentrations of credit risks: Financial instruments that could potentially subject the Company to concentrations of credit risks consist of accounts and notes receivable with its franchisees.
 
The Company maintains its cash and cash equivalents in bank deposit accounts, which at times may exceed federally insured limits. The Company has not experienced any losses in such accounts. The Company believes it is not exposed to any significant credit risk on its cash and cash equivalents balances.
 
The Company manages such risk by evaluating the financial position of the franchisee, value of the franchises, as well as the personal guarantee of the individual franchisees. At October 31, 2013 and April 30, 2013, there were no significant concentrations of credit risk associated with any individual franchisee or group of franchisees. The Company maintains an allowance for potential losses based on its expected collectability of the receivables, which the Company believes is adequate for its credit loss exposure.
 
The condensed consolidated financial statements include various estimated fair value information at October 31, 2013 and April 30, 2013.
 
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Financial assets and liabilities subject to fair value measurements on a recurring basis are classified according to a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value.
 
Level 1 — quoted prices for identical assets and liabilities in active markets.
 
Level 2 — quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that are not active, and model-based valuations in which all significant inputs are observable in the market.

Level 3 — unobservable inputs in which little or no market data exists, therefore requiring an entity to develop its own assumptions.
 

18



At October 31, 2013 and April 30, 2013, the following tables present, for each of the fair value hierarchy levels, the assets and liabilities that are measured at fair value on a recurring and nonrecurring basis (in thousands):
 
 
 
 
 
October 31, 2013
 
 
 
 
Fair value measurements using
 
 
Total
 
Level 1
 
Level 2
 
Level 3
Assets:
 
 

 
 

 
 

 
 

Recurring:
 
 

 
 

 
 

 
 

Equity securities, available for sale
 
$
4,606

 
$
4,606

 
$

 
$

Nonrecurring:
 
 

 
 

 
 

 
 

Impaired accounts and notes receivable
 
6,624

 

 

 
6,624

Total recurring and nonrecurring assets
 
$
11,230

 
$
4,606

 
$

 
$
6,624


 
 
 
 
April 30, 2013
 
 
 
 
Fair value measurements using
 
 
Total
 
Level 1
 
Level 2
 
Level 3
Assets:
 
 

 
 

 
 

 
 

Recurring:
 
 

 
 

 
 

 
 

Cash equivalents
 
$
16,798

 
$
16,798

 
$

 
$

Equity securities, available for sale
 
3,619

 
3,619

 

 

Total recurring assets
 
20,417

 
20,417

 

 

Nonrecurring:
 
 

 
 

 
 

 
 

Impaired accounts and notes receivable
 
7,973

 

 

 
7,973

Impaired goodwill
 
1,254

 

 

 
1,254

Impaired reacquired rights
 
286

 

 

 
286

Impaired customer lists
 
453

 

 

 
453

Total nonrecurring assets
 
9,966

 

 

 
9,966

Total recurring and nonrecurring assets
 
$
30,383

 
$
20,417

 
$

 
$
9,966

Liabilities:
 
 
 
 
 
 
 
 
Recurring:
 
 
 
 
 
 
 
 
Liability classified share-based instrument
 
$
5,111

 
$

 
$
5,111

 
$


The Company’s policy is to recognize transfers between levels of the fair value hierarchy on the date of the event or change in circumstances that caused the transfer. There were no transfers into or out of level 1 or 2 requiring fair value measurements for the six months ended October 31, 2013.

Fair values for equity securities available for sale are based on published market prices. Equity securities available for sale are carried at their aggregate fair value.
 
Management considers accounts and notes receivable to be impaired if the amount due exceeds the fair value of the underlying franchise. In establishing the estimated fair value of the underlying franchise, consideration is given to the net fees of open offices earned during the most recently completed tax season and the number of unopened offices.

Management considers intangible assets, reacquired rights, customer lists and goodwill, associated with a company-owned office to be impaired if the net carrying amount exceeds the fair value of the underlying franchise. In establishing the fair value of the underlying franchise, consideration is given to historical transactions involving sales of company-owned offices and the net fees of the underlying franchise.


19



(11) Related Party Transactions
 
The Company considers directors and their affiliated companies, executive officers of the Company, and members of their immediate family to be related parties. For the six months ended October 31, 2013 and 2012, the Company repurchased common stock from related parties as follows (all repurchases were in conjunction with the exercise of stock options):
 
 
 
2013
 
2012
Common stock repurchases:
 
 

 
 

Shares repurchased
 
122,249

 
20,000

Amount
 
$
2,232,183

 
$
301,000


(12) Commitments and Contingencies

ERC class action litigation. The Company was sued in November 2011 in federal courts in Arkansas, California, Florida and Illinois, and additional lawsuits were filed in federal courts in January 2012 in Maryland and North Carolina, in February 2012 in Wisconsin, and in May 2012 in New York and Minnesota, since the initial filings. In April 2012, a motion to consolidate all of the then-pending cases before a single judge in federal court in the Northern District of Illinois was granted, and in June 2012, the plaintiffs filed a new complaint in the consolidated action. The consolidated complaint alleges that an electronic refund check (ERC) represents a form of refund anticipation loan (RAL) because the taxpayer is "loaned" the tax preparation fee, and that an ERC is therefore subject to federal truth-in-lending disclosure and state law requirements regulating RALs. The plaintiffs therefore allege violations of state-specific RAL and other consumer statutes. The lawsuit purports to be a class action, and the plaintiffs allege potential damages in excess of $5 million, but the Company may be able to recover any damages from the providers of the financial products that designed the programs and related disclosures. The Company is aware that virtually identical lawsuits have been filed against several of its competitors. The Company has not concluded that a loss related to this matter is probable, nor has the Company accrued a loss contingency related to this matter. The Company believes it has meritorious defenses to the claims in this case, and intends to defend the case vigorously, but there can be no assurances as to the outcome or the impact on the Company's consolidated financial position, results of operations and cash flows. The case is at an early procedural stage.

Republic Bank Dispute. In August 2012, the Company terminated an agreement with one of its financial product providers, Republic Bank & Trust Company ("Republic"), which would otherwise have expired in October 2014. The Company's right to terminate the agreement is being disputed by Republic. The parties conducted a contractually-required mediation in late June 2013 and Republic has indicated that it may proceed to arbitration. At this stage, an arbitration proceeding has not been commenced, but the Company believes that the outcome of this dispute will not significantly impact its results of operation, financial position or cash flows.

The Company is also party to claims and lawsuits that are considered to be ordinary, routine litigation incidental to the business, including claims and lawsuits concerning the preparation of customers' income tax returns, the fees charged to customers for various products and services, relationships with franchisees, intellectual property disputes, employment matters and contract disputes. Although the Company cannot provide assurance that it will ultimately prevail in each instance, the Company believes the amount, if any, it will be required to pay in the discharge of liabilities or settlements in these claims will not have a material adverse impact on its consolidated results of operations or cash flows.

(13) Subsequent Events

On November 11, 2013, the Company granted 45,000 options to an employee of the Company. The exercise price of the options will be $20.19 per share. The options, which have a fair value of $6.87 per share, will vest over three years and expire five years from the date of vesting.


20



ITEM 2
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS
 
Special Note Regarding Forward-Looking Statements
 
This quarterly report contains forward-looking statements concerning our business, operations and financial performance and condition as well as our plans, objectives and expectations for our business operations and financial performance and condition. Any statements contained herein that are not of historical facts may be deemed to be forward-looking statements. You can identify these statements by words such as “aim,” “anticipate,” “assume,” “believe,” “could,” “due,” “estimate,” “expect,” “goal,” “intend,” “may,” “objective,” “plan,” “predict,” “potential,” “positioned,” “should,” “target,” “will,” “would” and other similar expressions that are predictions of or indicate future events and future trends. These forward-looking statements are based on current expectations, estimates, forecasts and projections about our business and the industry in which we operate and our management’s beliefs and assumptions and are not guarantees of future performance or development and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. As a result, any or all of our forward-looking statements in this quarterly report may turn out to be inaccurate. Factors that may cause such differences include, but are not limited to, the risks described under “Item 1A—Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended April 30, 2013 and risks described in all other filings with the Securities and Exchange Commission, including:
 
our possible inability to sustain growth at our historical pace;
 
the seasonality of our business;
 
our inability to secure reliable sources of the tax settlement products we make available to our customers;
 
the continued service of our senior management team and our ability to attract additional talent;
 
government regulation and oversight, including the regulation of our tax settlement products such as electronic refund checks (“ERCs”) and loan settlement products;
 
government initiatives that simplify tax return preparation, improve the timing and efficiency of processing tax returns,  limit payments to tax preparers or decrease the number of tax returns filed or the size of the refunds;

government initiatives to pre-populate income tax returns;
 
increased regulation of the products and services that we offer;
 
the possible characterization of ERCs as a form of loan or extension of credit;
 
changes in the tax settlement products offered to our customers that make our services less attractive to customers or more costly to us;
 
our ability to maintain relationships with our tax settlement product service providers;
 
our ability and the ability of our franchisees to comply with regulatory requirements;
 
changes in our franchise sale model that may reduce our revenue;
 
the ability of our franchisees to open new territories and operate them successfully;
 
the ability of our franchisees to generate sufficient revenue to repay their indebtedness to us;

our ability to manage an increasing number of company-owned offices and tax kiosks;

our exposure to litigation;
 
our ability and our franchisees’ ability to protect customers’ personal information, including from a cyber-security incident; 

21



an ability to access the credit markets and satisfy our covenants to lenders;
 
challenges in deploying accurate tax software in a timely way each tax season;
 
competition in the tax preparation market;
 
our reliance on technology systems, including the deployment of our NextGen project and electronic communications;
 
our ability to deploy our NextGen software in time for the 2014 tax season;

the impact of any acquisitions or dispositions, including our ability to integrate acquisitions and capitalize on their anticipated synergies;

potential shareholder litigation as a result of the restatement of our previously issued consolidated financial statements;

risks relating to our management's determination that there was a material weakness in our internal control over financial reporting, and as a result that our disclosure controls and procedures were not effective during periods at and prior to October 31, 2013; and
 
other factors, including the risk factors discussed in this quarterly report.
 
Potential investors and other readers are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not to place undue reliance on the forward-looking statements. These forward-looking statements speak only as of the date of this quarterly report. Unless required by law, we do not intend to publicly update or revise any forward-looking statements to reflect new information or future events or otherwise. A potential investor or other vendor should, however, review the factors and risks we describe in the reports we will file from time to time with the U.S. Securities and Exchange Commission, or SEC, after the date of this quarterly report.

Overview
 
We are one of the leading providers of tax preparation services in the United States and Canada. As measured by both the number of returns prepared and the number of retail offices, we are the third largest and fastest growing national retail preparer of individual tax returns in the United States and the second largest retail preparer of individual tax returns in Canada. From 2001 through 2013, we have grown the number of U.S. tax returns prepared in our offices from approximately 137,000 to 1.8 million. Our tax preparation services and related tax settlement products are offered primarily through franchised locations, although we operate a limited number of company-owned offices each tax season. All of the offices are operated under the Liberty Tax Service brand.

From 2001 through 2013, we grew our number of tax offices from 508 to more than 4,500. We and our franchisees operated 4,262 offices in the United States during the 2013 tax season, an 8.7% increase over the 2012 tax season, when we operated 3,920 offices, which was itself a 9.2% increase over the number of offices operated in the 2011 tax season. Approximately 61% of our revenue for fiscal year 2013 was derived from franchise fees, area developer fees, royalties and advertising fees, and for this reason, continued growth in and seasoning of our franchise locations is viewed by management as the key to our future performance.

Our revenue primarily consists of the following components:
 
Franchise Fees: Our standard franchise fee per territory is currently $40,000 and we offer our franchisees flexible structures and financing options for franchise fees. Franchise fee revenue is recognized when our obligations to prepare the franchisee for operation are substantially complete and as cash is received. However, in 2011 we introduced a franchise fee option that forgoes the initial franchise fee payment in favor of a higher royalty rate.
The franchise fee revenue we report includes the portion of franchise fees received by us from franchisees but contractually due to area developers. The amount of franchise fees due to area developers is recorded as an expense.
As described below, because the restatement of our financial statements prevented us from filing our Annual Report on Form 10-K for the fiscal year ended April 30, 2013 on a timely basis, we were unable to sell franchises for a portion of the quarter ended October 31, 2013. This inability to sell franchises will not only affect our franchise fee revenue for

22



the fiscal second and third quarters of fiscal 2014, but because as a consequence fewer franchised tax offices will be open during the 2014 tax season, will also affect the advertising fees and royalties we receive in the upcoming tax season.

Area Developer Fees: Our fees for AD areas vary based on our assessment of the revenue potential of each AD area, and also depend on the performance of any existing franchisees within the AD area being sold. Our ADs generally receive 50% of both the franchise fees and royalties derived from territories located in their area. Area development fees received are recognized as revenue on a straight-line basis over the initial contract term of each Area Developer agreement with the cumulative amount of revenue recognized not to exceed the amount of cash received.
We amortize our revenue from area developer sales over the length of our area developer agreements, which are typically ten years. For this reason, significant year-to-year trends in our area development sales activity are apparent from our comparative financial results only to the extent that the most recent year is so anomalous as to result in a significant variation in recognized area developer revenue. We will identify trends in these sales even where they do not represent a material year-to-year difference for purposes of area developer revenue recognition.
As described below, we experienced a decrease in area developer fees received during our fiscal 2014 second quarter because of our inability to sell franchises (including area developer territories) during that quarter.
We do expect new area developer sales to become a less significant source of new revenue as we continue to build out our franchise network and have less need to utilize ADs to support that effort.
Advertising Fees: We earn advertising fee revenue from our franchisees. Our franchise agreement requires all franchisees to pay us an advertising fee of 5% of the franchisee's tax preparation revenue, which we use primarily to fund collective advertising efforts.
Royalties: We earn royalty revenue from our franchisees. Our franchise agreement requires franchisees to pay us a base royalty equal to 14% of the franchisee's tax preparation revenue, subject to certain specified minimums. Franchisees acquiring territories under our "zero franchise fee" alternative are required to pay us franchise royalties of 25% through their first five tax seasons, and thereafter 14% of their tax preparation revenue. Over time, as our offices continue to "season," we expect that our growth in revenue from royalties will continue to outpace our growth in revenue from franchise fees. We also expect to see steadier growth from our royalty revenue, but our franchise fee revenue may decrease if franchisees choose our "zero franchise fee" alternative.
Our reported royalties and advertising fees include the portion of royalties that is paid to us by franchisees but that is contractually due to ADs under our area developer agreements. The amount of royalties due to area developers is recorded as an expense.
Financial Products: We offer two types of tax settlement financial products: "refund transfer" products, such as ERCs, which involve providing a means by which a customer may receive his or her refund more quickly and conveniently, and other tax settlement products, such as ICA refund-based loans. We earn fees from the use of these financial products.

Interest Income: We earn interest income from our franchisees and ADs related to both indebtedness for the unpaid portions of their franchise fees and AD territory fees, and for other loans we extend to our franchisees related to the operation of their territories. For franchise fees and AD loans upon which the underlying revenue has not been recognized, we recognize the interest income only to the extent of actual payment.

Tax Preparation Fees: We also earn tax preparation revenue directly from both the operation of company-owned offices and the provision of tax preparation services through our eSmartTax online product.

The Company restated prior financial statements earlier in fiscal 2014. We currently estimate that the direct costs associated with the restatement will be approximately $850,000. We incurred and recognized the majority of these costs during the six months ended October 31, 2013. The restatement and the related delay in filing our Annual Report on Form 10-K for the year ended April 30 2013 caused our Franchise Disclosure Document to expire, resulting in an inability to sell franchises and area developer territories for several weeks during the fiscal 2014 second quarter that is the subject of this quarterly report.

For purposes of this section and throughout this quarterly report, all references to “fiscal 2014” and “fiscal 2013” refer to our fiscal years ended April 30, 2014 and 2013, respectively, and corresponding references to fiscal quarters are references to quarters within those fiscal years. For purposes of this section and throughout this quarterly report, all references to “year” or

23



“years” are the respective fiscal year or years ended April 30 unless otherwise noted in this quarterly report, and all references to “tax season” refer to the period between January 1 and April 30 of the referenced year.

Results of Operations

The table below shows results of operations for the three and six months ended October 31, 2013 and 2012.
 
 
 
Three Months Ended October 31,
 
Six Months Ended October 31,
 
 
 
 
 
 
Change
 
 
 
 
 
Change
 
 
2013
 
2012
 
$
 
%
 
2013
 
2012
 
$
 
%
 
 
(dollars in thousands)
Results of Operations
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Total revenues
 
$
7,317

 
$
9,338

 
$
(2,021
)
 
(22
)%
 
$
15,382

 
$
16,582

 
$
(1,200
)
 
(7
)%
Loss from operations
 
(13,580
)
 
(9,473
)
 
(4,107
)
 
(43
)%
 
(22,960
)
 
(19,579
)
 
(3,381
)
 
(17
)%
Net loss
 
(8,478
)
 
(6,111
)
 
(2,367
)
 
(39
)%
 
(14,405
)
 
(12,474
)
 
(1,931
)
 
(15
)%

Revenues. The table below sets forth the components and changes in our revenues for the three and six months ended October 31, 2013 and 2012.

 
 
Three Months Ended October 31,
 
Six Months Ended October 31,
 
 
 
 
 
 
Change
 
 
 
 
 
Change
 
 
2013
 
2012
 
$
 
%
 
2013
 
2012
 
$
 
%
 
(dollars in thousands)
Franchise fees
 
$
886

 
$
2,138

 
$
(1,252
)
 
(59
)%
 
$
1,925

 
$
2,805

 
$
(880
)
 
(31
)%
Area developer fees
 
1,880

 
2,079

 
(199
)
 
(10
)%
 
3,683

 
4,001

 
(318
)
 
(8
)%
Royalties
 
900

 
792

 
108

 
14
 %
 
2,003

 
1,798

 
205

 
11
 %
Advertising fees
 
280

 
257

 
23

 
9
 %
 
626

 
575

 
51

 
9
 %
Financial products
 
169

 
169

 

 
 %
 
618

 
471

 
147

 
31
 %
Interest income
 
2,200

 
2,651

 
(451
)
 
(17
)%
 
4,434

 
5,199

 
(765
)
 
(15
)%
Tax preparation fees, net of discounts
 
242

 
225

 
17

 
8
 %
 
628

 
441

 
187

 
42
 %
Other revenue
 
760

 
1,027

 
(267
)
 
(26
)%
 
1,465

 
1,292

 
173

 
13
 %
Total revenues
 
$
7,317

 
$
9,338

 
$
(2,021
)
 
(22
)%
 
$
15,382

 
$
16,582

 
$
(1,200
)
 
(7
)%
 
Total revenues decreased by $2.0 million and $1.2 million in the three and six months ended October 31, 2013, representing a 22% and 7% decrease, respectively. The largest components of the decrease were:
 
A 59% and 31% decrease, respectively, in franchise fees due to a decrease in the number of franchise sales because we were unable to sell franchises for a significant portion of August 2013 and September 2013. These months are typically peak franchise sales months.

A 10% and 8% decrease, respectively, in area developer fees due primarily to lower cash payments on AD loans, which limits our ability to record revenue related to area developer fees.

A 17% and 15% decrease, respectively, in interest income, reflecting lower interest payments on AD loans because of reduced franchise sales that impact the cash received from ADs to pay interest.

A 26% decrease in other revenue for the three months ended October 31, 2013 due to a decrease in commission fees paid by our ADs for selling franchises in their areas and a decrease in transfer fees paid by franchisees who sell their franchises to other franchisees. Both of these declines may be attributed to our inability to sell franchises for a significant portion of the quarter.


24



Operating expenses.    The table below details the amounts and changes in our operating expenses for the three and six months ended October 31, 2013 and 2012.
 
 
Three Months Ended October 31,
 
Six Months Ended October 31,
 
 
 
 
 
Change
 
 
 
 
 
Change
 
2013
 
2012
 
$
 
%
 
2013
 
2012
 
$
 
%
 
(dollars in thousands)
Employee compensation and benefits
$
8,196

 
$
7,615

 
$
581

 
8
 %
 
$
14,285

 
$
14,281

 
$
4

 
 %
General and administrative expenses
7,744

 
6,110

 
1,634

 
27
 %
 
14,010

 
11,926

 
2,084

 
17
 %
Area developer expense
705

 
1,115

 
(410
)
 
(37
)%
 
1,533

 
1,832

 
(299
)
 
(16
)%
Advertising expense
2,507

 
2,539

 
(32
)
 
(1
)%
 
5,191

 
5,099

 
92

 
2
 %
Depreciation, amortization and impairment charges
1,745

 
1,432

 
313

 
22
 %
 
3,323

 
3,023

 
300

 
10
 %
Total operating expenses
$
20,897

 
$
18,811

 
$
2,086

 
11
 %
 
$
38,342

 
$
36,161

 
$
2,181

 
6
 %
 
Our total operating expenses increased by $2.1 million and $2.2 million in the three and six months ended October 31, 2013, compared to the same period in fiscal 2013, representing an 11% and 6% increase, respectively. The largest components of these increases were:
 
A 27% and 17% increase, respectively, in general and administrative expenses caused primarily by the following:
Non-recurring expenses of $693,000 and $792,000, respectively, related to the restatement of our prior financial statements.
A $257,000 and $511,000 increase, respectively, in computer supply and software expense related to the use of electronic signatures for customer documents.
A $306,000 increase for the six months ended October 31, 2013 in rent and utilities expense because of an increase in the number of company-owned offices.

An 8% increase in employee compensation and benefits for the three months ended October 31, 2013 primarily related to the accrual of a severance obligation and the acceleration of related stock compensation of $614,000 to a former executive officer.

A 22% and 10% increase, respectively, in depreciation, amortization and impairment charges due to the additional amortization expense related to the purchase of an online tax preparation software provider in December 2012 and because we purchased more territories from franchisees during the fiscal 2014 periods than we did during the same periods of fiscal 2013.

The increases in general and administrative expense, depreciation, amortization and impairment charges, and employee compensation and benefits were partially offset by a 37% and 16% decrease, respectively, in area developer expense because of the decline in the ADs portion of franchise fee revenue, which declined because of our decrease in franchise sales revenue described above.
    
Other income (expense). Available-for-sale securities with a cost basis of $268,000 were sold during the six months ended October 13, 2013. A gain on the sale of $188,000 was recognized and recorded as a component of other income. There were no other material changes in other income between the first six months and second quarter of fiscal 2014 and the same periods of fiscal 2013.

We recorded income tax benefits in the first three and six months of fiscal 2014 and 2013 with effective rates of 38.4% and 38.8%, respectively. Due to the seasonal nature of our business, we expect the losses we incur through the first three quarters of a fiscal year will be more than offset by the results of our fiscal fourth quarter.
 
Net loss.    For the first six months of fiscal 2014, as compared to fiscal 2013, our net loss increased by 15%, reflecting a 7% reduction in revenues and a 6% increase in operating expenses. For the second quarter of fiscal 2014, as compared to fiscal 2013, our net loss increased by 39%, reflecting a 22% reduction in revenues and an 11% increase in operating expenses.
 


25



Liquidity and Capital Resources
 
Overview of factors affecting our liquidity

Seasonality of cash flow. Our tax return preparation business is seasonal, and most of our revenues and cash flow are generated during the period from early February through April 30. Following each tax season, from May 1 through early February of the following year, we rely significantly on excess operating cash flow from the previous season, on cash payments made by franchisees and ADs who purchase new territories and areas prior to the next tax season and make cash payments in connection with those purchases, and on the use of our credit facility to fund our operating expenses and invest in the future growth of our business. Our business has historically generated a strong operating cash flow from operations on an annual basis. We devote a significant portion of our cash resources during the off season to finance the working capital needs of our franchisees. We have also incurred significant expenditures in the development of our NextGen project.
 
Credit facility. Our credit facility consists of a $25 million term loan and a revolving credit facility. The term loan amortizes on a quarterly basis and matures on April 30, 2017; the revolving loan also expires on that date.  In December 2012, the Company utilized the accordion feature of the revolving loan, increasing the maximum borrowings under that portion of our credit facility by $38.4 million to $143.4 million.  The outstanding borrowings on both loans accrue interest at an adjusted one month LIBOR rate plus a margin that varies from 1.50% to 2.25% (an increase of 25 basis points from our previous revolving credit facility), depending on our leverage ratio. The interest rate was 1.80% and 1.95% at October 31, 2013 and April 30, 2014, respectively. This indebtedness is collateralized by substantially all of our assets, including the assets of our subsidiaries.
 
Under our credit facility, we are subject to a number of covenants that could potentially restrict how we carry out our business or that require us to meet certain periodic tests in the form of financial covenants. The restrictions we consider to be material to our ongoing business include the following:
 
We must satisfy a “leverage ratio” test that is based on our outstanding indebtedness at the end of each fiscal quarter,
 
We must satisfy a “fixed charge coverage ratio” test at the end of each fiscal quarter, and
 
We must reduce the outstanding balance under our revolving loan to zero for a period of at least 45 consecutive days each fiscal year.
 
In addition, were we to experience certain types of changes in control affecting continuing control of us by our CEO, John Hewitt, or certain changes to the composition of our Board of Directors, we might become subject to an event of default under our credit facility, which may result in the acceleration of our obligations under that facility.
 
Our credit facility also contains customary affirmative and negative covenants, including limitations on indebtedness, limitations on liens and negative pledges, limitations on investments, loans and acquisitions, limitations on mergers, consolidations, liquidations and dissolutions, limitations on sales of assets, limitations on certain restricted payments and limitations on transactions with affiliates, among others.

We were in compliance with our financial covenants as of October 31, 2013; however, the accounting policy changes that resulted in the restatements of our financial statements resulted in our inability to satisfy several credit facility covenants related to the delivery and accuracy of our financial reports. The Company obtained a waiver of these failures from our bank syndicate in August 2013. At October 31, 2013, our leverage ratio was 1.76:1 and our fixed charge coverage ratio was 3.81:1.
 
Franchisee lending and potential exposure to credit loss.    A substantial portion of our cash flow during the year is utilized to provide funding to our franchisees and ADs.  At October 31, 2013, our total balance of loans to franchises and ADs for working capital and equipment loans, representing cash amounts we had advanced to the franchisees and ADs, was $28.7 million. In addition, at that date, our franchisees and ADs together owed us an additional $65.2 million, net of unrecognized revenue of $38.3 million for unpaid amounts owed to us, typically representing the unpaid purchase price of areas comprising clusters of territories, and other amounts owed to us for royalties and other unpaid amounts for which our franchisees and ADs had outstanding payment obligations.

Our actual exposure to potential credit loss associated with franchisee loans is less than the aggregate amount of those loans because a significant portion of those loans are to franchisees located within AD areas, where our AD is ultimately entitled to a substantial portion of the franchise fee and royalty revenues represented by some of these loans. For this reason, the amount of indebtedness of franchisees to us is effectively offset in part by our related payable obligation to ADs with respect to franchise fees and royalties. As of October 31, 2013, the total indebtedness of franchisees to us where the franchisee

26



is located in an AD area was $56.9 million, but $8.3 million of that indebtedness represents amounts ultimately payable to ADs as their share of franchise fees and royalties.
 
Our franchisees make electronic return filings for their customers utilizing our facilities. Our franchise agreements allow us to obtain repayment of amounts due to us from our franchisees through an electronic fee intercept program before our franchisees receive net proceeds of the tax preparation and other fees they have charged to their customers on tax returns associated with financial products. Therefore, we are able to minimize the nonpayment risk associated with amounts outstanding to franchisees by obtaining direct electronic payment in the ordinary course throughout the tax season. Our credit risk associated with amounts outstanding to ADs is also mitigated by our electronic fee intercept program, which enables us to obtain repayments of amounts that would otherwise flow through to ADs as their share of franchisee fee and royalty payments, to the extent of an AD’s indebtedness to us.
 
The unpaid amounts owed to us from our franchisees and ADs are collateralized by the underlying franchise or area and are guaranteed by the respective franchisee or AD and the related owner(s). Accordingly, to the extent a franchisee or AD does not satisfy its payment obligations to us, we may repossess the underlying franchise or area in order to resell it in the future. At October 31, 2013, we had an investment in impaired accounts and notes receivable and related interest receivable of approximately $11.0 million. We consider accounts and notes receivable to be impaired if the amounts due exceed the fair value of the underlying franchise and estimate an allowance for doubtful accounts based on that excess. Amounts due include the recorded value of the accounts and notes receivable reduced by the allowance for uncollected interest, amounts due to ADs for their portion of franchisee receivables, any related deferred revenue and amounts owed to the franchisee or AD by us. In establishing the fair value of the underlying franchise, we consider net fees of open territories and the number of unopened territories. At October 31, 2013, we have recorded an allowance for doubtful accounts for impaired accounts and notes receivable of $5.3 million. There were no significant concentrations of credit risk with any individual franchisee or AD as of October 31, 2013; we believe our allowance for doubtful accounts as of October 31, 2013 is adequate for our existing loss exposure. We closely monitor the performance of our franchisees and ADs and will adjust our allowances as appropriate if we determine the existing allowances are inadequate to cover estimated losses.
 
Dividends.    We have never declared or paid a cash dividend on our capital stock. Although we may pay cash dividends in the future, the payment of dividends will be at the discretion of our Board of Directors and will depend, among other things, on our earnings, capital requirements and financial condition. Our ability to pay dividends will also be subject to compliance with the financial covenants that are contained in our credit facility and may be restricted by any future indebtedness that we incur or issuances of preferred stock.
 
Sources and uses of cash
 
Operating activities. In the first six months of fiscal 2014, we used $240,000 more cash for our operating activities compared to the first six months of fiscal 2013. Some of the items that contributed to the increase in our negative operating cash flow for the first six months of fiscal 2014 compared to the prior year include:

Higher general and administrative payments of $2.3 million in the first six months of fiscal 2014, as compared to fiscal 2013, because we incurred more costs to support an increase in company-owned offices and franchisees, as compared to the prior year, as well as the timing of payables.

Higher payments of $1.7 million to ADs for their portion of 2013 tax season royalties received in fiscal 2014 because the delay in the IRS' commencement of the tax filing season and the related delay in our franchisees' receipt of revenue pushed more royalty payments to us into fiscal 2014, which did not happen in fiscal 2013.

Lower cash receipts of $1.2 million for interest income and financial products, reflecting fewer interest payments on AD loans and the timing of receipts related to financial products.

 These decreases in cash utilization were partially offset by:

Higher royalty and advertising fee receipts offset by lower franchise fee and AD fee receipts for a net increase of $2.2 million.  The receipts were higher in fiscal 2014 because the delay in the IRS' commencement of the tax filing season and the related delay in our franchisees' receipt of revenue pushed more royalty and advertising payments to us into fiscal 2014, which did not happen in fiscal 2013.


27



Lower payments of $2.2 million for financial product rebates to franchisees paid during fiscal 2014, as compared to the previous year. We paid the rebate for the 2012 tax season in the first quarter of fiscal 2013, but did not provide our franchisees the rebate for the 2013 tax season.

Investing activities. In the first six months of fiscal 2014, we utilized $3.8 million less in cash for investing activities compared to the same period in fiscal 2013. Some of the items that contributed to the decrease in our negative investing cash flow for the first six months of fiscal 2014 compared to the prior year include:

A decrease of $3.4 million in the issuance of operating loans to our franchisees (including ADs), net of payments received on operating loans. Because some IRS payments that resulted in revenue to our franchisees were delayed into the first quarter of fiscal 2014, some franchisees did not seek operating loans as early as they did in fiscal 2013.

A decrease related to the purchase of $3.0 million in marketable equity securities that ocurred in fiscal 2013, but did not recur in 2014.
 
The decrease in the issuance of operating loans and purchase of marketable equity securities was partially offset by:

An increase of