Wayne,United States - May 17, 2022 /PressCable/ —
For the new report, Relay Network commissioned Forrester Consulting to conduct a detailed study into the financial benefits of their services for clients looking to improve customer interactions and engagement with their marketing outreach.
More information is available at https://www.relaynetwork.com/forrester-total-economic-impact-study-on-financial-services
The company’s services examined for the new report cover all aspects of customer experience with solutions for initial onboarding, servicing, billing, renewals, and cross-selling.
While most business owners understand the importance of customer engagement for creating loyal customers, ensuring this connection is long-lasting is vital for generating repeat purchases and renewals. Furthermore, many businesses have a large audience of inactive customers who no longer interact with their outreach. Relay Network’s report highlights the benefits their services can provide businesses for connecting and reconnecting with their customers.
For their Total Economic Impact study, Forrester Consulting interviewed several businesses with regard to their experiences before and after using Relay Network’s customer engagement services. By consolidating these interviews, the report highlights which areas the service most improved since adoption.
In the report, business owners can find detailed explanations of how the Relay Network system offers reliable solutions for common engagement problems, such as the use of contextual relevance and consistency in marketing strategies. The report also explores any risks clients should consider if they choose to implement the system for their own customer engagement.
In summary, the report highlights the key results of the study, which include improved customer engagement and customer lifetime value as well as an increase in the adoption of a business’s digital initiatives. The services also created reported returns on investment of up to 600% for its users from both new and reactivated customers.
Having worked with clients in multiple industries, Relay Network’s services can be used by businesses in sectors including finance, healthcare, insurance, energy, and telecom.
Business owners who are interested in seeing how Relay Network’s services can help them to better connect with their customers can also book a demonstration through the company’s website.
As one of the companies quoted in Forrester Consulting’s report stated, “The cost equation is pretty simple with Relay. It’s not extremely expensive, and it’s based on engagement.”
Interested parties can find more information by visiting https://www.relaynetwork.com/forrester-total-economic-impact-study-on-financial-services
Contact Info:
Name: Tal Klein
Email: Send Email
Organization: Relay Network
Address: 201 King of Prussia Rd #161, Wayne, Pennsylvania 19087, United States
Website: http://www.relaynetwork.com
Source: PressCable
Release ID: 89075267
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