Customer Experience Management (CEM) Market Global Trends, Segments, Size, Share and Industry Growth by Forecast to 2023
June 14, 2018 at 08:45 AM EDT
Pune, India -- (SBWIRE) -- 06/14/2018 -- Customer experience management can be defined as a process by which a company tracks the interaction between consumers and the organizations. This process takes place throughout a particular consumer lifecycle. The organization has a customer experience management process to meet consumer requirements and loyalty. Customer experience management requires an extensive strategy to manage customer experiences.