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Liveops Wins Prestigious Stevie Awards for Customer Service Excellence

Liveops Shines With Gold and Silver Stevie Awards in Customer Service

For the second consecutive year, Liveops has been honored with the Gold Stevie Award for Customer Service Training or Coaching Program of the Year. Additionally, the company has garnered Silver Stevie Awards in the categories of Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy. This repeated recognition emphasizes Liveops' dedication to learning and development, which includes its innovative Learning-as-a-Service (LaaS) model. This approach enhances agent preparedness through efficient onboarding, certification, and coaching, enabling enterprise programs to launch swiftly while maintaining high standards as demand fluctuates.

The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales on a global scale. These accolades underscore Liveops' commitment to a performance-oriented service delivery model, which integrates highly skilled on-demand talent, precision scheduling, and practical AI. This combination empowers enterprises to scale operations without compromising quality, compliance, or customer trust.

"This recognition is a testament to our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on," stated Molly Moore, Chief Operating Officer of Liveops. "Our trusted agent certification programs establish a high standard for quality, and our ongoing investment in AI and LiveNexus-our AI and human orchestration platform-enables us to assist enterprises in modernizing their customer experience operations with assurance. We take pride in being acknowledged as a reliable transformation partner and innovator in a rapidly changing CX landscape."

Recently, Liveops launched LiveNexus by Liveops, an AI and human orchestration platform designed to assist enterprises in assessing AI and automation use cases within a controlled environment, applying governance and measurement, and scaling successful applications into production.

"Our recognition across several Stevie categories reinforces that innovation at Liveops is centered around execution rather than mere hype," remarked Jim Watson, Chief Executive Officer of Liveops. "LiveNexus is a natural progression of that philosophy-supporting clients in modernizing responsibly while upholding quality, compliance, and trust.

About Liveops

Liveops is transforming the concept of outsourced customer service in a modern, always-connected world, founded on the principle that authentic connection fosters brand loyalty. For more than 25 years, the company has combined advanced technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, Liveops offers global reach with unparalleled adaptability-enabling brands to meet customer needs anytime, anywhere. From complex interactions to seasonal demands, the company proudly serves Fortune 500 and enterprise clients-providing personalized experiences that build trust and create lasting impact. It's not outsourcing; it's outsmarting. About LiveNexus by Liveops

LiveNexus is the AI and human orchestration engine developed by Liveops that empowers enterprises to modernize customer experience with confidence. Driven by real-world CX data and a nationwide talent network, LiveNexus allows brands to test, learn, and implement AI-driven solutions with operational rigor, accountability, and speed.

About The Stevie Awards

The Stevie Awards are presented across nine distinct programs, including the Stevie Awards for Sales and Customer Service. Each year, these competitions receive thousands of submissions from organizations worldwide and are evaluated by professionals from various sectors globally. The Stevie Awards honor exceptional performances in the workplace on a global scale.

Learn more

Contact Information:
Liveops
1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States

Shelby Bozekowski
+1(720) 209-2818
https://liveops.com

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