New research has found that patient navigators increase attendance of video telehealth visits. Telehealth physician visits have significantly increased in number since the coronavirus pandemic. That adoption was encouraged in an effort to contain the spread of the virus. Despite this increase, technological challenges make it hard for some patients to keep their visits.
For their 12-week pilot program, the investigators collected data from 4,066 patients who used video telehealth visits. Of the total number of…
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