Missouri American Water Reminds Customers of Tips to Prepare Homes for Below Freezing Temperatures

With below freezing temperatures and precipitation in the forecast, Missouri American Water is reminding residents and business owners to take steps to prevent frozen water pipes. Following these simple tips can protect plumbing and prevent costly repairs and higher water bills.

“Taking preventive steps at the onset of colder temperatures can help to protect our customers from both repair costs and higher water bills this winter,” said Rich Svindland, president of Missouri American Water. “They can also help prevent temporary interruptions in water service.”

Be prepared

• Know the location of your main water shut-off valve.
• Turn off and drain your irrigation system.
• Eliminate sources of cold air near water.
• Protect exposed pipes by wrapping them with insulation, fabric, or newspaper.

When temperatures stay below freezing

• Leave doors open on cabinets and vanities to expose pipes to warmer air.
• Keep water moving through pipes by allowing a small trickle of water to run.
• If it snows, allow the snow to cover your water meter. Snow acts as insulation.

If your pipes freeze

• Shut off the water immediately.
• Thaw pipes with warm air, not direct heat. Avoid leaving space heaters unattended and avoid the use of kerosene heaters or open flames.
• Turn the water back on slowly once pipes have thawed, and check for cracks and leaks.

For more information on cold weather tips, visit missouriamwater.com.

Missouri American Water

Missouri American Water a subsidiary of American Water, is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.6 million people. For more, visit missouriamwater.com and follow Missouri American Water on X (formally Twitter), Facebook, Instagram, YouTube and LinkedIn.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $34 to $38 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X (formally Twitter) and Instagram.

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