NEW YORK, NY, September 13, 2022 /24-7PressRelease/ -- The 9th Edition of the UBS BPO Innovation Summit & Awards recognized and celebrated the value creation by BPOs for their customers with their agile and scalable business models. The Summit & Awards held on 24th Aug. 2022, saw thought leaders and speakers from prominent organizations across the industry.
Datamatics Business Solutions won the coveted awards in Best Place to Work and BPO Excellence 2022 categories for their outstanding ethos towards people and process innovations. The company was also recognized for Excellence in Process Optimization by successfully delivering a business-critical project for a global enterprise CRM leader in record time.
Nishant Kanodia, Chairman, Datamatics Business Solutions commenting on the awards says, "We believe in value creation for our clients, employees and other stakeholders by continuously innovating and deploying new technologies, to stay ahead of the curve. These efforts have resulted in positive business outcomes for clients and better employee engagement. I'm happy to see that our initiatives are getting industry recognition."
The 'people-first approach' during the pandemic helped Datamatics Business Solutions emerge the as the "Best Place to Work." With employee well-being at the center of all their operations, Datamatics has proved that compassion and empathy prevails in challenging times.
Speaking on the wins the Chief Human Resources Officer (CHRO) Ms. Loly Vadassery says, "At Datamatics our ethos has essentially been - We take care of our people, and people take care of the business. During the pandemic times, this is what helped us stay focused on employee well-being with compassion at the core of everything we do. Our people in turn took care of our clients and business which resulted in delighted clients. Our talent engagement levels of 91% during the last two years has been a reflection of the people-first approach at Datamatics."
The emphasis on deploying new and emerging technologies in achieving process excellence helped Datamatics bag the "BPO Excellence Award 2022." Datamatics showcased the use of technology and human expertise in achieving process excellence for its clients.
Raajiv Sachdeva, Chief Operating Officer (COO) – Datamatics Business Solutions says "We continuously strive for innovation to attain business excellence by striking a perfect balance between technology and human ingenuity. The accolades are testimony to the fact that we are on the right path to deliver business benefits for our clients."
The event brought together industry leaders for some thought-provoking and forward-looking sessions to discuss Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA) adoption, and how to strike a balance between productivity and process excellence with a distributed digital workforce.
Datamatics Business Solutions Ltd. (DBSL) is a pioneer in providing intelligent Business Process Management services. Datamatics' integrated offerings include - B2B Database Solutions, B2B Marketing, Demand Generation & Sales Acceleration, Business Research, Finance & Accounting Outsourcing, Payroll and Contact Center Services. Datamatics leverages emerging technologies like Robotics, Machine Learning and Artificial Intelligence to power human-machine collaboration and enable seamless delivery. As a trusted partner to Fortune 1000 companies; the focus is on driving revenue growth, operational excellence, cost efficiency and customer intimacy for global clients.
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