e10vq
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
     
þ   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2009
OR
     
o   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
INTERSECTIONS INC.
(Exact name of registrant as specified in the charter)
     
DELAWARE   54-1956515
(State or other jurisdiction of   (I.R.S. Employer
incorporation or organization)   Identification Number)
     
3901 Stonecroft Boulevard, Chantilly, Virginia   20151
(Address of principal executive office)   (Zip Code)
(703) 488-6100
(Registrant’s telephone number including area code)
     Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
     Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes o No o
     Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer o Accelerated filer þ
Non-accelerated filer o
(Do not check if a smaller reporting company)
Smaller reporting company o
     Indicate by check mark whether the registrant is a shell company (as defined in Exchange Act Rule 12b-2). Yes o No þ
     Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the last practicable date:
     As of November 2, 2009 there were 18,661,719 shares of common stock, $0.01 par value, issued and 17,595,303 shares outstanding, with 1,066,416 shares of treasury stock.
 
 

 


 

Form 10-Q
September 30, 2009
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 EX-31.1
 EX-31.2
 EX-32.1
 EX-32.2

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PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
INTERSECTIONS INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
(unaudited)
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2009     2008     2009     2008  
Revenue
  $ 92,927     $ 93,415     $ 270,513     $ 273,521  
Operating expenses:
                               
Marketing
    15,492       12,776       45,868       38,573  
Commissions
    28,232       22,319       80,882       61,680  
Cost of revenue
    25,408       30,439       76,792       88,719  
General and administrative
    17,594       17,712       52,824       51,031  
Impairment
                6,163        
Depreciation
    1,949       2,438       6,061       7,107  
Amortization
    1,891       2,739       6,473       8,132  
 
                       
Total operating expenses
    90,566       88,423       275,063       255,242  
 
                       
Income (loss) from operations
    2,361       4,992       (4,550 )     18,279  
Interest income
    6       46       148       218  
Interest expense
    (472 )     (537 )     (909 )     (1,722 )
Other income (expense), net
    3       (442 )     476       (543 )
 
                       
Income (loss) before income taxes and noncontrolling interest
    1,898       4,059       (4,835 )     16,232  
Income tax expense
    (1,549 )     (1,736 )     (2,412 )     (6,715 )
 
                       
Net income (loss)
    349       2,323       (7,247 )     9,517  
Net loss attributable to noncontrolling interest
          374       4,380       971  
 
                       
Net income (loss) attributable to Intersections Inc.
  $ 349     $ 2,697     $ (2,867 )   $ 10,488  
 
                       
Net income (loss) per share — basic
  $ 0.02     $ 0.16     $ (0.16 )   $ 0.61  
Net income (loss) per share — diluted
  $ 0.02     $ 0.15     $ (0.16 )   $ 0.60  
Weighted average common shares outstanding — basic
    17,534       17,296       17,470       17,244  
Weighted average common shares outstanding — diluted
    17,851       17,707       17,470       17,586  
See Notes to Condensed Consolidated Financial Statements

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INTERSECTIONS INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except par value)
(unaudited)
                 
    September 30,     December 31,  
    2009     2008  
ASSETS
               
CURRENT ASSETS:
               
Cash and cash equivalents
  $ 12,033     $ 10,762  
Short-term investments
    4,990       4,955  
Accounts receivable, net of allowance for doubtful accounts $238 (2009) and $235 (2008)
    26,985       29,391  
Prepaid expenses and other current assets
    5,883       5,697  
Income tax receivable
    2,292       7,416  
Deferred subscription solicitation costs
    34,064       28,951  
 
           
Total current assets
    86,247       87,172  
 
           
PROPERTY AND EQUIPMENT, net
    18,240       16,942  
LONG-TERM INVESTMENT
    3,327       3,327  
GOODWILL
    46,939       53,102  
INTANGIBLE ASSETS, net
    25,557       32,030  
OTHER ASSETS
    12,127       9,056  
 
           
TOTAL ASSETS
  $ 192,437     $ 201,629  
 
           
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
CURRENT LIABILITIES:
               
Current portion of long-term debt
  $ 7,004     $ 7,014  
Note payable to Control Risks Group Ltd.
          900  
Capital leases, current portion
    951       637  
Accounts payable
    5,994       9,802  
Accrued expenses and other current liabilities
    19,122       15,843  
Accrued payroll and employee benefits
    3,085       4,998  
Commissions payable
    1,786       2,401  
Deferred revenue
    5,038       4,381  
Deferred tax liability, net, current portion
    9,565       7,535  
 
           
Total current liabilities
    52,545       53,511  
 
           
LONG-TERM DEBT
    33,111       37,583  
OBLIGATIONS UNDER CAPITAL LEASE, less current portion
    1,377       786  
OTHER LONG-TERM LIABILITIES
    3,342       4,686  
DEFERRED TAX LIABILITY, net, less current portion
    3,385       2,611  
 
           
TOTAL LIABILITIES
    93,760       99,177  
 
           
COMMITMENTS AND
CONTINGENCIES (see note 10 and 12)
           
STOCKHOLDERS’ EQUITY:
               
Common stock at $.01 par value; shares authorized, 50,000; shares issued, 18,662 (2009) and 18,383 (2008); shares outstanding, 17,595 (2009) and 17,317 (2008)
    187       184  
Additional paid-in capital
    103,709       103,544  
Treasury stock, 1,067 shares at cost in 2009 and 2008
    (9,516 )     (9,516 )
Retained earnings
    5,513       8,380  
Accumulated other comprehensive (loss) income:
               
Cash flow hedge
    (969 )     (1,263 )
Other
    (247 )     110  
 
           
Total Intersections Inc. stockholders’ equity
    98,677       101,439  
Noncontrolling interest
          1,013  
 
           
TOTAL STOCKHOLDERS’ EQUITY
    98,677       102,452  
 
           
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
  $ 192,437     $ 201,629  
 
           
See Notes to Condensed Consolidated Financial Statements

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INTERSECTIONS INC.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
Year Ended December 31, 2008 and the Nine Months Ended September 30, 2009
(in thousands)
(unaudited)
                                                                                 
                                                    Accumulated     Total                
    Common     Additional     Treasury             Other     Intersections Inc.             Total
    Stock     Paid-in     Stock     Retained     Comprehensive     Stockholders’     Noncontrolling     Stockholders’  
    Shares     Amount     Capital     Shares     Income (Loss)     Earnings     Income (Loss)     Equity     Interest     Equity  
BALANCE, DECEMBER 31, 2007
    18,172     $ 182     $ 99,706       1,067     $ (9,516 )   $ 24,357     $ 119     $ 114,848     $ 10,024     $ 124,872  
 
                                                           
Issuance of common stock upon exercise of stock options and vesting of restricted stock units
    211       2       (343 )                             (341 )           (341 )
Share based compensation
                4,069                               4,069             4,069  
Tax benefit of stock options exercised
                112                               112             112  
Net loss
                                  (15,977 )           (15,977 )     (9,004 )     (24,981 )
Foreign currency translation adjustments
                                        (9 )     (9 )     (7 )     (16 )
Cash flow hedge
                                        (1,263 )     (1,263 )           (1,263 )
 
                                                           
Comprehensive Loss
                                              (13,409 )     (9,011 )     (22,420 )
 
                                                           
BALANCE, DECEMBER 31, 2008
    18,383     $ 184     $ 103,544       1,067     $ (9,516 )   $ 8,380     $ (1,153 )   $ 101,439     $ 1,013     $ 102,452  
 
                                                           
Issuance of common stock upon exercise of stock options and vesting of restricted stock units
    279       3       (366 )                             (363 )           (363 )
Share based compensation
                3,151                               3,151             3,151  
Tax benefit of stock options exercised
                (87 )                             (87 )           (87 )
Release of uncertain tax benefits
                526                               526             526  
Purchase of noncontrolling interest
                (3,059 )                       (200 )     (3,259 )     3,658       399  
Net loss
                                  (2,867 )           (2,867 )     (4,380 )     (7,247 )
Foreign currency translation adjustments
                                        (157 )     (157 )     (291 )     (448 )
Cash flow hedge
                                        294       294             294  
 
                                                           
Comprehensive Loss
                                              (2,762 )     (1,013 )     (3,775 )
 
                                                           
BALANCE, SEPTEMBER 30, 2009
    18,662     $ 187     $ 103,709       1,067     $ (9,516 )   $ 5,513     $ (1,216 )   $ 98,677     $     $ 98,677  
 
                                                           
See Notes to Condensed Consolidated Financial Statements.

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INTERSECTIONS INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)
                 
    Nine Months Ended  
    September 30,  
    2009     2008  
Net (loss) income
  $ (7,247 )   $ 9,517  
Adjustments to reconcile net (loss) income to cash flows provided by operating activities:
               
Depreciation
    6,061       7,067  
Amortization
    6,473       8,132  
Amortization of gain from sale leaseback
          (29 )
Amortization of debt issuance cost
    65       76  
Loss on disposal of fixed assets
    64        
Provision for doubtful accounts
    47       145  
Share based compensation
    3,151       3,251  
Amortization of deferred subscription solicitation costs
    49,477       38,624  
Goodwill impairment charges
    6,163        
Foreign currency transaction (gains) losses, net
    (616 )     293  
Changes in assets and liabilities, net of businesses acquired:
               
Accounts receivable
    2,418       (557 )
Prepaid expenses and other current assets
    (129 )     609  
Income tax receivable
    5,123       2,880  
Deferred subscription solicitation costs
    (53,885 )     (46,059 )
Other assets
    (3,773 )     (1,479 )
Accounts payable
    (3,732 )     (2,104 )
Accrued expenses and other current liabilities
    3,636       4,095  
Accrued payroll and employee benefits
    (1,931 )     179  
Commissions payable
    (615 )     (1,584 )
Deferred revenue
    657       2,028  
Deferred income tax, net
    2,805       (202 )
Other long-term liabilities
    (651 )     334  
 
           
Cash flows provided by operating activities
    13,561       25,216  
 
           
CASH FLOWS FROM INVESTING ACTIVITIES:
               
Acquisition of property and equipment
    (5,868 )     (5,400 )
Purchase of short-term investments
          (4,955 )
Purchase of long-term investment
          (3,327 )
Proceeds from sale of property and equipment
    26        
Cash paid in the acquisition of Net Enforcers, Inc.
          (867 )
Cash paid in the acquisition of intangible membership agreements
          (30,176 )
 
           
Cash flows used in investing activities
    (5,842 )     (44,725 )
 
           
CASH FLOWS FROM FINANCING ACTIVITIES:
               
Repayments under credit agreement
    (5,260 )     (14,955 )
Capital lease payments
    (559 )     (846 )
Borrowings under credit agreement
          32,611  
Debt issuance costs
          (132 )
Cash proceeds from stock options exercised
    2       175  
Tax benefit of stock options exercised
    (87 )      
Withholding tax payment on vesting of restricted stock units
    (362 )     (517 )
 
           
Cash flows (used in) provided by financing activities
    (6,266 )     16,336  
 
           
EFFECT OF EXCHANGE RATE ON CASH
    (182 )     (263 )
 
           
INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
    1,271       (3,436 )
CASH AND CASH EQUIVALENTS — Beginning of period
    10,762       19,780  
 
           
CASH AND CASH EQUIVALENTS — End of period
  $ 12,033     $ 16,344  
 
           
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
               
Cash paid for interest
  $ 1,183     $ 1,348  
 
           
Cash paid for taxes
  $ 596     $ 3,802  
 
           
SUPPLEMENTAL DISCLOSURE OF NONCASH FINANCING AND INVESTING ACTIVITIES:
               
Equipment obtained under capital lease
  $ 1,577     $  
 
           
Equipment additions accrued but not paid
  $ 315     $ 353  
 
           
Purchase of noncontrolling interest with issuance of note
  $ 778     $  
Forgiveness of note, including accrued interest, in connection with purchase of noncontrolling interest
  $ 1,034     $  
See Notes to Condensed Consolidated Financial Statements

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INTERSECTIONS INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
1. Organization and Business
     We offer consumers a variety of consumer protection services and other consumer products and services primarily on a subscription basis. Our services help consumers protect themselves against identity theft or fraud and understand and monitor their credit profiles and other personal information. Through our subsidiary, Intersections Insurance Services, Inc. (“IISI”), we offer a portfolio of services including consumer discounts on healthcare, home and auto related expenses, access to professional financial and legal information, and life, accidental death and disability insurance products. Our consumer services are offered through relationships with clients, including many of the largest financial institutions in the United States and Canada, and clients in other industries.
     In addition, we also offer our services directly to consumers. We conduct our consumer direct marketing primarily through the Internet and broadcast media. We also may market through other channels, including direct mail, outbound telemarketing, inbound telemarketing and mass media.
     Through our subsidiary, Screening International Holdings, LLC (“SIH”), we provide personnel and vendor background screening services to businesses worldwide. In May 2006, we created Screening International, LLC (“SI”) with Control Risks Group, Ltd., (“CRG”), a company based in the UK, by combining our subsidiary, American Background Information Services, Inc. (“ABI”) with CRG’s background screening division. Prior to July 1, 2009, we owned 55% of SI and had the right to designate a majority of the five-member board of directors. CRG owned 45% of SI. As further described in Note 17, Transfers from Noncontrolling Interest, on July 1, 2009, we and CRG agreed to terminate the existing ownership agreement, we acquired CRG’s ownership interest in Screening International, LLC, and we formed SIH, our wholly owned subsidiary, which became the sole owner of SI.
     SIH has offices in Virginia and the UK. SIH’s clients include leading United States, UK and global companies in such areas as manufacturing, staffing and recruiting agencies, financial services, retail and transportation. SIH provides a variety of risk management tools for the purpose of personnel and vendor background screening, including criminal background checks, driving records, employment verification and reference checks, drug testing and credit history checks.
     We have three reportable segments. Our Consumer Products and Services segment includes our consumer protection and other consumer products and services. This segment consists of identity theft management tools, membership product offerings and other subscription based services such as life and accidental death insurance. Our Background Screening segment includes the personnel and vendor background screening services provided by SIH. Our Other segment includes services from our relationship with a third party that administers referrals for identity theft to major banking institutions and breach response services. This segment also includes the software management solutions for the bail bond industry provided by Captira Analytical, LLC (“Captira”) and corporate brand protection provided by Net Enforcers, Inc. (“Net Enforcers”).
2. Basis of Presentation and Summary of Significant Accounting Policies
Basis of Presentation and Consolidation
     The accompanying unaudited condensed consolidated financial statements have been prepared by us in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) and applicable rules and regulations of the Securities and Exchange Commission. All significant intercompany transactions have been eliminated. The condensed consolidated results of operations for the interim periods are not necessarily indicative of results for the full year.
     These condensed consolidated financial statements do not include all the information or notes necessary for a complete presentation in accordance with U.S. GAAP and, accordingly, should be read in conjunction with our audited consolidated financial statements and accompanying notes for the year ended December 31, 2008, as filed in our Annual Report on Form 10-K.

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Use of Estimates
     The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.
Goodwill, Identifiable Intangibles and Other Long Lived Assets
     We record, as goodwill, the excess of the purchase price over the fair value of the identifiable net assets acquired in purchase transactions. We review our goodwill for impairment annually and follow the two step process. We test goodwill annually as of October 31, or more frequently if indicators of impairment exist. Goodwill has been assigned to our reporting units for purposes of impairment testing. We have three reporting units: Consumer Products and Services, Background Screening and Other, which is consistent with our operating segments. As of September 30, 2009, goodwill of $43.2 million and $3.7 million resides in our Consumer Products and Services and Background Screening reporting units, respectively.
     A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others (a) a significant decline in our expected future cash flows; (b) a sustained, significant decline in our stock price and market capitalization; (c) a significant adverse change in legal factors or in the business climate; (d) unanticipated competition; (e) the testing for recoverability of a significant asset group within a reporting unit; and (f) slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of these assets and could have a material impact on our condensed consolidated financial statements.
     The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit’s fair value to its carrying value. We estimate fair value using the best information available, using a combined income (discounted cash flow) valuation model and market based approach, which measures the value of an entity through an analysis of recent sales or offerings of comparable companies. The income approach measures the value of the reporting units by the present values of its economic benefits. These benefits can include revenue and cost savings. Value indications are developed by discounting expected cash flows to their present value at a rate of return that incorporates the risk-free rate for use of funds, trends within the industry, and risks associated with particular investments of similar type and quality as of the valuation date.
     The estimated fair value of our reporting units is dependent on several significant assumptions, including our earnings projections, and cost of capital (discount rate). The projections use management’s best estimates of economic and market conditions over the projected period including business plans, growth rates in sales, costs, estimates of future expected changes in operating margins and cash expenditures. Other significant estimates and assumptions include terminal value growth rates, future estimates of capital expenditures and changes in future working capital requirements. There are inherent uncertainties related to these factors and management’s judgment in applying each to the analysis of the recoverability of goodwill.
     We estimate fair value giving equal consideration to the income and market approach. Consideration is given to the line of business and operating performance of the entities being valued relative to those of actual transactions, potentially subject to corresponding economic, environmental, and political factors considered to be reasonable investment alternatives.
     If the estimated fair value of a reporting unit exceeds its carrying value, goodwill of the reporting unit is not impaired and the second step of the impairment test is not necessary. If the carrying value of the reporting unit exceeds its estimated fair value, then the second step of the goodwill impairment test must be performed. The second step of the goodwill impairment test compares the implied fair value of the reporting unit’s goodwill with its goodwill carrying value to measure the amount of impairment charge, if any. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination. In other words, the estimated fair value of the reporting unit is allocated to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination and the fair value of that reporting unit was the purchase price paid. If the carrying value of the reporting unit’s goodwill exceeds the implied fair value of that goodwill, an impairment charge is recognized in an amount equal to that excess.

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     As a result of the deterioration in the general economic environment and decline in our market capitalization indicating potential impairment in our Background Screening reporting unit, we concluded a triggering event had occurred at June 30, 2009. We determined, in the first step of our goodwill impairment analysis performed as of June 30, 2009, that goodwill in the Background Screening reporting unit was impaired. We did not have any triggering events in the three months ended September 30, 2009 and, therefore, did not perform an analysis of our goodwill. The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit’s fair value to its carrying value. We calculated the value of our reporting units by utilizing an income and market based approach. The value under the income approach is developed by discounting the projected future cash flows to present value. The reporting units discounted cash flows require significant management judgment with respect to revenue, earnings, capital expenditures and the selection and use of an appropriate discount rate. The discounted cash flows are based on our annual business plan or other forecasted results of approximately five years. The assumptions for our discounted future cash flows begin with our historical operating performance. Additionally, we considered the impact that known economic, industry and market trends will have on our future forecasts, as well as the impact that we expect from planned business initiatives including new products, client service and retention standards. Examples of known economic and market trends that were considered in our Consumer Products and Services reporting unit include the impact a weakened economy has had on our products associated with consumer credit card originations, which negatively impact subscriber growth, subscriber attrition, and mortgage billings for our products through June 30, 2009. Examples that were considered in our Background Screening and Other reporting units include the impact the higher unemployment rate has had on our application volumes, as well as reduced business spending.
     Discount rates reflect market-based estimates of the risks associated with the projected cash flows directly resulting from the use of those assets in operations. For the step one impairment test as of June 30, 2009, the discount rates used to develop the estimated fair value of the reporting units ranged from 15.0% to 30.0%. The discount rate for our Consumer Products and Services reporting unit increased to 15.0% from 12.0% for the three months ended June 30, 2009 compared to our annual goodwill impairment evaluation at October 31, 2008. This slight increase represents some anticipated degradation in the core business due to the challenging economic environment and its impact on our financial institution clients. The discount rate for our Background Screening and Other reporting units were 17.0% and 30.0%, respectively. The discount rates for these reporting units are higher because there is inherent risk or volatility in the expected cash flows of these reporting units. This volatility is due to the reduced rate of growth in both a less stable start-up market and a weakened economic environment, coupled with the historical net losses within each reporting unit. The long-term growth rate we used to determine the terminal value of each reporting unit for the year ended December 31, 2008 and for the six months ended June 30, 2009 was 3.0%. This was based on management’s assessment of the minimum expected terminal growth rate of each reporting unit, as well as broader economic considerations such as GDP, inflation and the maturity of the markets we serve.
     In our market based approach, a valuation multiple was selected based on a financial benchmarking analysis that compared the reporting unit’s operating result with the comparable companies’ information. In addition to these financial considerations, qualitative factors such as business descriptions, business diversity, the size and operating performance, and overall risk among the benchmark companies were considered in the ultimate selection of the multiple. We used both an Earnings Before Interest Depreciation and Amortization (EBITDA) multiple and revenue multiple to estimate the fair value using a market approach. At June 30, 2009, the Consumer Products and Services reporting unit EBITDA and revenue multiples were 3.8 and 0.4, respectively. The Background Screening and Other reporting units’ revenue multiples were 0.2 and 1.0, respectively.
     However, the comparison of the values calculated using an equally weighted average between the income and market based approach to our market capitalization resulted in a value significantly in excess of our market capitalization. We therefore proportionally allocated the market capitalization, including a reasonable control premium, to the reporting units to determine the implied fair value of the reporting units. Based on the analysis as of June 30, 2009, the implied fair value of the Consumer Products and Services reporting unit exceeded the carrying value by approximately 67.6%. The carrying value of our Other reporting unit exceeded its implied fair value by 44.3%; however, there is no remaining goodwill allocated to this reporting unit as of June 30, 2009. The carrying value of our Background Screening reporting unit exceeded its implied fair value by approximately 21.7% based on this analysis as of at June 30, 2009, which resulted in an impairment of goodwill in our Background Screening reporting unit.
     In the reporting units where the carrying value exceeded the fair value which had allocable goodwill, we included certain key assumptions in our discounted cash flows. For the Background Screening segment, we included assumptions for revenue and the impact the recessionary economy is having on worldwide hiring. Our revenue growth rates in later years are consistent with our historical operations for a mature business in a stronger economy. As our operating margin has stabilized in this business, we expect it to grow in proportion to the revenue. In addition, we made several key assumptions regarding the long-term growth rate and discount rates in calculating an implied fair value (see above for discussion).

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     The second step of the impairment test required us to allocate the fair value of the reporting unit derived in the first step to the fair value of the reporting unit’s net assets. Goodwill was written down to its implied fair value for our Background Screening reporting unit. For the three months ended June 30, 2009 we recorded an impairment charge of $5.9 million in our Background Screening reporting unit.
     In addition, during the three months ended March 31, 2009, we finalized our calculation for the second step of our goodwill impairment test, in which the first step was performed during the year ended December 31, 2008. Based on the finalization of this second step, we recorded an additional impairment charge of $214 thousand in our Background Screening reporting unit in the three months ended March 31, 2009.
     We will continue to monitor our market capitalization, along with other operational performance measures and general economic conditions. A downward trend in one or more of these factors could cause us to reduce the estimated fair value of our reporting unit and recognize a corresponding impairment of our goodwill in connection with a future goodwill impairment test.
     Our Consumer Products and Services reporting unit has $43.2 million of remaining goodwill as of September 30, 2009. Our Background Screening reporting unit has $3.7 million of goodwill remaining as of September 30, 2009. A continued increase in the domestic and international unemployment rate will have an inverse effect on revenue and cash flow attributable to our Background Screening reporting unit as volume for new hire background screens will be reduced. We may not be able to take sufficient cost containment actions to maintain our current operating margins in the future. In addition, due to the concentration of our significant clients in the financial industry, any significant impact to a contract held by a major client may have an effect on future revenue which could lead to additional impairment charges.
     We review long-lived assets, including finite-lived intangible assets, property and equipment and other long term assets, for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Significant judgments in this area involve determining whether a triggering event has occurred and determining the future cash flows for assets involved. In conducting our analysis, we compared the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. If the undiscounted cash flows exceed the net book value, the long-lived assets are considered not to be impaired. If the net book value exceeds the undiscounted cash flows, an impairment charge is measured and recognized. An impairment charge is measured as the difference between the net book value and the fair value of the long-lived assets. Fair value is estimated by discounting the future cash flows associated with these assets.
     Intangible assets subject to amortization include trademarks and customer, marketing and technology related intangibles. Such intangible assets, excluding customer related, are amortized on a straight-line basis over their estimated useful lives, which are generally three to ten years. Customer related intangible assets are amortized on either a straight-line or accelerated basis, dependent upon the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up.
     During the nine months ended September 30, 2009, we did not record an impairment for long-lived assets.
Revenue Recognition
     We recognize revenue on 1) identity theft, credit management and background services, 2) accidental death insurance and 3) other membership products.
     Our products and services are offered to consumers primarily on a monthly subscription basis. Subscription fees are generally billed directly to the subscriber’s credit card, mortgage bill or demand deposit accounts. The prices to subscribers of various configurations of our products and services range generally from $4.99 to $25.00 per month. As a means of allowing customers to become familiar with our services, we sometimes offer free trial or guaranteed refund periods. No revenues are recognized until applicable trial periods are completed.
Identity Theft, Credit Management and Background Services
     We recognize revenue from our services in accordance with U.S. GAAP. Revenue is recognized when: a) persuasive evidence of arrangement exists as we maintain signed contracts with all of our large financial institution customers and paper and electronic confirmations with individual purchases, b) delivery has occurred once the product is transmitted over the internet, c) the seller’s price

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to the buyer is fixed as sales are generally based on contract or list prices and payments from large financial institutions are collected within 30 days with no significant write-offs, and d) collectability is reasonably assured as individual customers pay by credit card which has limited our risk of non-collection. Revenue for monthly subscriptions is recognized in the month the subscription fee is earned. For subscriptions with refund provisions whereby only the prorated subscription fee is refunded upon cancellation by the subscriber, deferred subscription fees are recorded when billed and amortized as subscription fee revenue on a straight-line basis over the subscription period, generally one year. We generate revenue from one-time credit reports and background screenings which are recognized when the report is provided to the customer electronically, which is generally at the time of completion.
     Revenue for annual subscription fees must be deferred if the subscriber has the right to cancel the service. Annual subscriptions include subscribers with full refund provisions at any time during the subscription period and pro-rata refund provisions. Revenue related to annual subscription with full refund provisions is recognized on the expiration of these refund provisions. Revenue related to annual subscribers with pro-rata provisions is recognized based on a pro rata share of revenue earned. An allowance for discretionary subscription refunds is established based on our actual experience.
     We also provide services for which certain financial institution clients are the primary obligors directly to their customers. Revenue from these arrangements is recognized when earned, which is at the time we provide the service, generally on a monthly basis.
     The amount of revenue recorded by us is also determined in accordance with U.S. GAAP, which addresses whether a company should report revenue based on the gross amount billed to a customer or the net amount retained by us (amount billed less commissions or fees paid). We generally record revenue on a gross basis in the amount that we bill the subscriber when our arrangements with financial institution clients provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear the credit risk for the amount billed to the subscriber. We generally record revenue in the amount that we bill our financial institution clients, and not the amount billed to their customers, when our financial institution client is the primary obligor, establishes price to the customer and bears the credit risk.
Accidental Death Insurance and Other Membership Products
     We recognize revenue from our services in accordance with U.S. GAAP. Revenue is recognized when: a) persuasive evidence of arrangement exists as we maintain paper and electronic confirmations with individual purchases, b) delivery has occurred at the completion of a product trial period, c) the seller’s price to the buyer is fixed as the price of the product is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced by our collection of revenue through the monthly mortgage payments of our customers or through checking account debits to our customers’ accounts. Revenues from insurance contracts are recognized when earned. Marketing of our insurance products generally involves a trial period during which time the product is made available at no cost to the customer. No revenues are recognized until applicable trial periods are completed.
     The amount of revenue recorded by us is determined in accordance with U.S. GAAP. For insurance products, we generally record revenue on a net basis as we perform as an agent or broker for the insurance products without assuming the risks of ownership of the insurance products. For membership products, we generally record revenue on a gross basis as we serve as the primary obligor in the transactions, have latitude in establishing price and bear credit risk for the amount billed to the subscriber.
     We participate in agency relationships with insurance carriers that underwrite insurance products offered by us. Accordingly, insurance premiums collected from customers and remitted to insurance carriers are excluded from our revenues and operating expenses. Insurance premiums collected but not remitted to insurance carriers as of September 30, 2009 and December 31, 2008 totaled $1.9 million and $1.6 million, respectively, and are included in accrued expenses and other current liabilities in our condensed consolidated balance sheet.
Other Monthly Subscription Products
     We generate revenue from other types of subscription based products provided from our Other segment. We recognize revenue on services provided from identity theft referrals from major banking institutions and breach response services on a monthly or annual subscription basis. We also recognize revenue from providing management service solutions, offered by Captira, on a monthly subscription basis, and online brand protection and brand monitoring, offered by Net Enforcers, on a monthly basis.

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Deferred Subscription Solicitation and Advertising
     Our deferred subscription solicitation costs consist of subscription acquisition costs, including telemarketing, web-based marketing expenses and direct mail such as printing and postage. We expense advertising costs the first time advertising takes place, except for direct-response marketing costs. Telemarketing, web-based marketing and direct mail expenses are direct response marketing costs, which are accounted for in accordance with U.S. GAAP. The recoverability of amounts capitalized as deferred subscription solicitation costs are evaluated at each balance sheet date by comparing the carrying amounts of such assets on a cost pool basis to the probable remaining future benefit expected to result directly from such advertising costs. Probable remaining future benefit is estimated based upon historical subscriber patterns, and represents net revenues less costs to earn those revenues. In estimating probable future benefit (on a per subscriber basis) we deduct our contractual cost to service that subscriber from the known sales price. We then apply the future benefit (on a per subscriber basis) to the number of subscribers expected to be retained in the future to arrive at the total probable future benefit. In estimating the number of subscribers we will retain (i.e., factoring in expected cancellations), we utilize historical subscriber patterns maintained by us that show attrition rates by client, product and marketing channel. The total probable future benefit is then compared to the costs of a given marketing campaign (i.e., cost pools), and if the probable future benefit exceeds the cost pool, the amount is considered to be recoverable. If direct response advertising costs were to exceed the estimated probable remaining future benefit, an adjustment would be made to the deferred subscription costs to the extent of any shortfall.
     We amortize deferred subscription solicitation costs on a cost pool basis over the period during which the future benefits are expected to be received, but no more than 12 months.
Commission Costs
     In accordance with U.S. GAAP, commissions that relate to annual subscriptions with full refund provisions and monthly subscriptions are expensed when incurred, unless we are entitled to a refund of the commissions. If annual subscriptions are cancelled prior to their initial terms, we are generally entitled to a full refund of the previously paid commission for those annual subscriptions with a full refund provision and a pro-rata refund, equal to the unused portion of the subscription, for those annual subscriptions with a pro-rata refund provision. Commissions that relate to annual subscriptions with full commission refund provisions are deferred until the earlier of expiration of the refund privileges or cancellation. Once the refund privileges have expired, the commission costs are recognized ratably in the same pattern that the related revenue is recognized. Commissions that relate to annual subscriptions with pro-rata refund provisions are deferred and charged to operations as the corresponding revenue is recognized. If a subscription is cancelled, upon receipt of the refunded commission from our client, we record a reduction to the deferred commission.
     We have prepaid commission agreements with some of our clients. Under these agreements, we pay a commission on new subscribers in lieu of ongoing commission payments. We amortize these prepaid commissions, on an accelerated basis, over a period of time not to exceed three years, which is the average expected life of customers. The short-term portion of the prepaid commissions are shown in prepaid expenses and other current assets in our condensed consolidated balance sheet. The long-term portion of the prepaid commissions are shown in other assets in our condensed consolidated balance sheet. Amortization is included in commission expense in our condensed consolidated statement of operations.
Income Taxes
     We account for income taxes under the applicable provisions of U.S. GAAP, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. If necessary, deferred tax assets are reduced by a valuation allowance to an amount that is determined to be more likely than not recoverable.
     Accounting for income taxes in interim periods provides that at the end of each interim period we are required to make our best estimate of the consolidated effective tax rate expected to be applicable for our full calendar year. The rate so determined shall be used in providing for income taxes on a consolidated current year-to-date basis. Further, the rate is reviewed, if necessary, as of the end of each successive interim period during the year to our best estimate of our annual effective tax rate.

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     We believe that our tax positions comply with applicable tax law. As a matter of course, we may be audited by various taxing authorities and these audits may result in proposed assessments where the ultimate resolution may result in us owing additional taxes. U.S. GAAP addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position should be measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement.
     U.S. GAAP provides guidance on how an enterprise should determine whether a tax position is effectively settled for the purpose of recognizing previously unrecognized tax benefits. We determined, in accordance with the guidance, that upon conclusion of our Internal Revenue Service examination, the respective tax positions were settled and we recognized various uncertain tax benefits as discrete events, which had an impact on our condensed consolidated financial statements as of September 30, 2009. In addition to the amount of tax resulting from applying the estimated effective tax rate to pretax loss, we included certain items treated as discrete events to arrive at an estimated overall tax amount for the nine months ended September 30, 2009. See Note 14, Income Taxes.
Net Income (Loss) Per Common Share
     Basic and diluted income (loss) per share are determined in accordance with the applicable provisions of U.S. GAAP. Basic income (loss) per common share is computed using the weighted average number of shares of common stock outstanding for the period. Diluted income (loss) per share is computed using the weighted average number of shares of common stock, adjusted for the dilutive effect of potential common stock. Potential common stock, computed using the treasury stock method or the if-converted method, includes the potential exercise of stock options under our share-based employee compensation plans, our restricted stock units and warrants.
     For the three months ended September 30, 2009, options to purchase 4.3 million shares of common stock, respectively, have been excluded from the computation of diluted income per share as their effect would be anti-dilutive. For the nine months ended September 30, 2009, options to purchase 5.6 million shares of common stock, respectively, have been excluded from the computation of diluted income per share because they do not have a dilutive effect due to our loss from continuing operations. For the three and nine months ended September 30, 2008, options to purchase 4.3 million shares of common stock have been excluded from the computation of diluted income per share as their effect would be anti-dilutive. These shares could dilute earnings per share in the future.
     A reconciliation of basic income per common share to diluted income per common share is as follows:
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2009     2008     2009     2008  
    (In thousands, except     (In thousands, except  
    per share data)     per share data)  
Net income (loss) available to common shareholders — basic and diluted
  $ 349     $ 2,697     $ (2,867 )   $ 10,488  
 
                       
Weighted average common shares outstanding — basic
    17,534       17,296       17,470       17,244  
Dilutive effect of common stock equivalents
    317       411             342  
 
                       
Weighted average common shares outstanding — diluted
    17,851       17,707       17,470       17,586  
 
                       
Income (loss) per common share:
                               
Basic
  $ 0.02     $ 0.16     $ (0.16 )   $ 0.61  
Diluted
  $ 0.02     $ 0.15     $ (0.16 )   $ 0.60  
Subsequent Events
     Management has evaluated subsequent events after the balance sheet date through November 9, 2009, which is the date our condensed consolidated financial statements were issued.

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3. Accounting Standards Updates
     In June 2009, the Financial Accounting Standards Board (“FASB”) issued The FASB Accounting Standards Codification and the Hierarchy of Generally Accepted Accounting Principles. The FASB Accounting Standards Codification (“Codification”) established the Codification as the source of authoritative U.S. GAAP, recognized by the FASB to be applied by nongovernmental entities. The FASB will no longer issue new standards in the form of statements, FASB Staff Positions, or Emerging Issues Task Force Abstracts; instead, it will issue Accounting Standards Updates. The FASB will not consider Accounting Standards Updates as authoritative in their own right; these updated will serve only to update the Codification, provide background information about the guidance, and provide bases for conclusions on the change(s) in the Codification. The Codification is effective for interim and annual periods ending after September 15, 2009. We have updated our disclosures and condensed consolidated financial statements to reflect the new Codification.
     In August 2009, an update was made to “Fair Value Measurement and Disclosures — Measuring Liabilities at Fair Value”, to provide clarification that, in circumstances in which a quoted price in an active market for the identical liability is not available, a reporting entity is required to measure fair value using the techniques stated in the update. The update also clarifies fair value calculation for a liability when a restriction exists that prevents the transfer of the liability. The update further clarifies that use of quoted market price for an identical liability or the quoted market price for the identical liability when traded as an asset in an active market when no adjustments to the quoted price of the asset are required are Level 1 fair value measurements. This update is effective for the first reporting period, including interim periods, beginning after issuance. We have adopted the provisions of this update as of September 30, 2009 and there is no material impact on our condensed consolidated financial statements.
Accounting Standards Updates Not Yet Effective
     In June 2009, an update was made to “Consolidation — Consolidation of Variable Interest Entities”, to replace the calculation for determining which entities, if any, have a controlling financial interest in a variable interest entity (“VIE”) from a quantitative risk based calculation, to a qualitative approach that focuses on identifying which entities have the power to direct the activities that most significantly impact the VIE’s economic performance and the obligation to absorb losses of the VIE or the right to receive benefits from the VIE. The update requires ongoing assessment as to whether an entity is the primary beneficiary of a VIE, modifies the presentation of consolidated VIE assets and liabilities, and requires additional disclosures about a company’s involvement in VIEs. This update is effective for annual periods beginning after November 15, 2009, for interim periods within the first annual reporting period and for interim and annual periods thereafter. Earlier application is prohibited. We will adopt the provisions this update as of January 1, 2010 and do not anticipate a material impact to our condensed consolidated financial statements.
     In September 2009, an update was made to “Fair Value Measurement and Disclosures — Investments in Certain Entities That Calculate Net Asset Value per Share (or Its Equivalent)”, which permits entities to measure the fair value of an investment that is within the scope of the amendments in this update on the basis of net asset value per share of the investment (or its equivalent) if the net asset value of the investment (or its equivalent) is calculated in a manner consistent with the measurement principles of “Financial Services — Investment Companies” as of the reporting entity’s measurement date, including measurement of all or substantially all of the underlying investments of the investee in accordance with “Fair Value Measurements and Disclosures” guidance. This update also requires disclosure by major category of investment about the attributes of investments within the scope of the update. This update is effective for interim and annual periods ending after December 15, 2009. We will adopt the provisions of this update as of January 1, 2010 and do not anticipate a material impact to our condensed consolidated financial statements.
     In October 2009, an update was made to “Revenue Recognition — Multiple-Deliverable Revenue Arrangements” This update amends the criteria in “Multiple-Element Arrangements” for separating consideration in multiple-deliverable arrangements and replaces the term fair value in the revenue allocation guidance with selling price to clarify that the allocation of revenue is based on entity-specific assumptions rather than assumptions of a marketplace participant. This update establishes a selling price hierarchy for determining the selling price of a deliverable, eliminates the residual method of allocation and significantly expands the disclosures related to a vendor’s multiple-deliverable revenue arrangements. This update is effective prospectively for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010. We are currently in the process of evaluating the impact on our condensed consolidated financial statements.
     In October 2009, an update was made to “Software — Certain Revenue Arrangements That Include Software Elements” This update changes the accounting model for revenue arrangements that include both tangible products and software elements. This update

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removed tangible products containing software components and nonsoftware components that function together to deliver the tangible product’s essential functionality from the scope of the software revenue guidance in “Software-Revenue Recognition”. This update also provides guidance on how a vendor should allocate arrangement consideration to deliverables in an arrangement that includes both tangible products and software, how to allocate arrangement consideration when an arrangement includes deliverables both included and excluded from the scope of software revenue guidance and provides additional disclosure requirements. This update is effective prospectively for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010. We are currently in the process of evaluating the impact on our condensed consolidated financial statements.
4. Fair Value Measurement
     Our cash and any investment instruments are classified within Level 1 or Level 2 of the fair value hierarchy because they are valued using quoted market prices, broker or dealer quotations, or alternative pricing sources with reasonable levels of price transparency. The types of instruments valued, if any, based on quoted market prices in active markets are primarily U.S. government and agency securities and money market securities. Such instruments are generally classified within Level 1 of the fair value hierarchy.
     The principal market where we execute our interest swap contracts is the retail market in an over-the-counter environment with a relatively high level of price transparency. The market participants usually are large money center banks and regional banks. These contracts are typically classified within Level 2 of the fair value hierarchy.
     The fair value of our instruments measured on a recurring basis at September 30, 2009 are as follows (in thousands):
                                 
    Fair Value Measurements at Reporting Date Using:
            Quoted Prices   Significant    
            in Active   Other   Significant
            Markets for   Observable   Unobservable
    September 30,   Identical Assets   Inputs   Inputs
    2009   (Level 1)   (Level 2)   (Level 3)
Assets:
                               
US Treasury bills
  $ 4,990     $ 4,990     $      
Liabilities:
                               
Interest rate swap contracts
  $ 969         $ 969      
The fair value of our instruments measured on a non-recurring basis at September 30, 2009 are as follows (in thousands):
                                         
            Fair Value Measurements Using:
            Quoted Prices   Significant        
            in Active   Other   Significant    
            Markets for   Observable   Unobservable   Total
    September 30,   Identical Assets   Inputs   Inputs   Gains
    2009   (Level 1)   (Level 2)   (Level 3)   (Losses)
Liabilities:
                                       
Note Payable
  $ 778         $ 778          
     In the three months ended September 30, 2009, SI incurred a liability to CRG as part of the acquisition of the noncontrolling interest. The terms of the note payable to CRG include a non-interest bearing note of $1.4 million, payable in three equal annual installments of $467 thousand beginning June 30, 2012. Fair value was estimated using a discounted cash flow analysis, based on the current estimated incremental borrowing rate of SI, in accordance with U.S. GAAP. The incremental borrowing rate was estimated based on analysis of similar types of borrowing arrangements by comparable companies.
5. Deferred Subscription Solicitation and Commission Costs
     Deferred subscription solicitation costs included in the accompanying condensed consolidated balance sheet as of September 30, 2009 and December 31, 2008, were $40.8 million and $36.4 million, which includes $6.7 million and $7.4 million reported in other assets, respectively. The short-term portion of prepaid commissions is approximately $9.6 million and $8.2 million as of September 30, 2009 and December 31, 2008, respectively, and is included in deferred subscription solicitation costs in our condensed consolidated balance sheet. Amortization of deferred subscription solicitation and commission costs, which are included in either

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marketing or commissions expense in our condensed consolidated statement of operations, for the three months ended September 30, 2009 and 2008 were $16.9 million and $13.2 million, respectively. Amortization of deferred subscription solicitation and commission costs for the nine months ended September 30, 2009 and 2008 were $49.5 million and $38.6 million, respectively. Subscription solicitation costs expensed as incurred related to marketing costs, which are included in marketing expenses in our condensed consolidated statement of operations, as they did not meet the criteria for deferral in accordance with U.S. GAAP, for the three months ended September 30, 2009 and 2008 were $3.0 million and $1.1 million, respectively. Subscription solicitation costs expensed as incurred related to marketing for the nine months ended September 30, 2009 and 2008 were $9.5 million and $3.5 million, respectively.
6. Goodwill and Intangible Assets
     Due to the deterioration in the general economic environment and decline in our market capitalization, we concluded a triggering event had occurred at June 30, 2009 indicating potential impairment in our Background Screening reporting unit. We did not have any triggering events in the three months ended September 30, 2009 and therefore, did not perform an analysis of our goodwill. Changes in the carrying amount of goodwill are as follows (in thousands):
                                 
    Consumer Products     Background              
    and Services     Screening     Other     Total  
Goodwill
  $ 43,235     $ 23,583     $ 12,632     $ 79,450  
Accumulated impairment losses
          (13,716 )     (12,632 )     (26,348 )
 
                       
Balance, January 1, 2009
    43,235       9,867             53,102  
Impairment
          (6,163 )           (6,163 )
 
                       
Balance, September 30, 2009
  $ 43,235     $ 3,704     $     $ 46,939  
 
                       
     The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit’s fair value to its carrying value. We calculated the value of our reporting units by utilizing an income and market based approach. The value under the income approach is developed by discounting the projected future cash flows to present value. The reporting units discounted cash flows require significant management judgment with respect to revenue, earnings, capital expenditures and the selection and use of an appropriate discount rate. The discounted cash flows are based on our annual business plan or other forecasted results. Discount rates reflect market-based estimates of the risks associated with the projected cash flows directly resulting from the use of those assets in operations. However, the comparison of the values calculated using the income and market based approach to our market capitalization resulted in a value significantly in excess of our market capitalization. We therefore proportionally allocated the market capitalization, including a reasonable control premium, to the reporting units to determine the implied fair value of the reporting units in our June 30, 2009 analysis. The carrying value of our Background Screening reporting unit exceeded its implied fair value based on this analysis as of June 30, 2009, which resulted in an impairment of goodwill in our Background Screening reporting unit.
     The second step of the impairment test required us to allocate the implied fair value of the reporting unit derived in the first step to the fair value of the reporting unit’s net assets. Goodwill was written down to its implied fair value for our Background Screening reporting unit. For the three months ended June 30, 2009, we recorded an impairment charge of $5.9 million in our Background Screening reporting unit.
     In addition, during the three months ended March 31, 2009, we finalized the second step of our goodwill impairment test, in which the first step was performed during the year ended December 31, 2008. Based on the finalization of this second step, we recorded an additional impairment charge of $214 thousand in our Background Screening reporting unit in the three months ended March 31, 2009.
     Intangibles consisted of the following (in thousands):
                         
    September 30, 2009  
    Gross              
    Carrying     Accumulated     Net Carrying  
    Amount     Amortization     Amount  
Amortizable intangible assets:
                       
Customer related
  $ 40,857     $ (16,997 )   $ 23,860  
Marketing related
    3,553       (2,975 )     578  
Technology related
    2,796       (1,677 )     1,119  
 
                 
Total amortizable intangible assets
  $ 47,206     $ (21,649 )   $ 25,557  
 
                 

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    December 31, 2008  
    Gross              
    Carrying     Accumulated     Net Carrying  
    Amount     Amortization     Amount  
Amortizable intangible assets:
                       
Customer related
  $ 40,857     $ (11,575 )   $ 29,282  
Marketing related
    3,553       (2,392 )     1,161  
Technology related
    2,796       (1,209 )     1,587  
 
                 
Total amortizable intangible assets
  $ 47,206     $ (15,176 )   $ 32,030  
 
                 
     During the year ended December 31, 2008, we recorded an impairment of $2.6 million to certain intangible assets. We have adjusted the gross carrying amount and accumulated amortization to reflect this impairment. Intangible assets are amortized over a period of three to ten years. For the three and nine months ended September 30, 2009, we incurred aggregate amortization expense of $1.9 million and $6.5 million, respectively, which was included in amortization expense in our condensed consolidated statement of operations. For the three and nine months ended September 30, 2008, we incurred aggregate amortization expense of $2.7 million and $8.1 million, respectively, which was included in amortization expense in our condensed consolidated statement of operations.
     We estimate that we will have the following amortization expense for the future periods indicated below (in thousands):
         
For the remaining three months ending December 31, 2009
  $ 1,772  
For the years ending December 31:
       
2010
    5,947  
2011
    4,493  
2012
    3,307  
2013
    2,748  
Thereafter
    7,290  
 
     
 
  $ 25,557  
 
     
7. Other Assets
     The components of our other assets are as follows:
                 
    September 30,     December 31,  
    2009     2008  
    (In thousands)  
Prepaid royalty payments
  $ 75     $ 75  
Prepaid contracts
    1,572       70  
Escrow receivable
    501       501  
Prepaid commissions
    6,707       7,412  
Other
    3,272       998  
 
           
 
  $ 12,127     $ 9,056  
 
           
     During the nine months ended September 30, 2009, the increase in other assets is primarily related to a trade receivable from an ongoing marketing partner.
8. Accrued Expenses and Other Current Liabilities
     The components of our accrued expenses and other liabilities are as follows:
                 
    September 30,     December 31,  
    2009     2008  
    (In thousands)  
Accrued marketing
  $ 4,091     $ 2,908  
Accrued cost of sales, including credit bureau costs
    5,232       5,195  
Accrued general and administrative expense and professional fees
    5,742       5,121  
Insurance premiums
    1,924       1,610  
Other
    2,133       1,009  
 
           
 
  $ 19,122     $ 15,843  
 
           

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9. Accrued Payroll and Employee Benefits
     The components of our accrued payroll and employee benefits are as follows:
                 
    September 30,     December 31,  
    2009     2008  
    (In thousands)  
Accrued payroll
  $ 1,163     $ 3,466  
Accrued benefits
    1,920       1,508  
Other
    2       24  
 
           
 
  $ 3,085     $ 4,998  
 
           
10. Commitments and Contingencies
Leases
     We have entered into long-term operating lease agreements for office space and capital leases for certain equipment. The minimum fixed commitments related to all noncancellable leases are as follows:
                 
    Operating     Capital  
    Leases     Leases  
    (In thousands)  
For the remaining three months ending December 31,
               
2009
  $ 374     $ 244  
For the years ending December 31:
               
2010
    1,838       1,062  
2011
    1,902       882  
2012
    1,940       444  
2013
    2,380        
2014
    2,001        
Thereafter
    10,033        
 
           
Total minimum lease payments
  $ 20,468       2,632  
 
             
Less: amount representing interest
            (304 )
 
             
Present value of minimum lease payments
            2,328  
Less: current obligation
            (951 )
 
             
Long term obligations under capital lease
          $ 1,377  
 
             
     During the three and nine months ended September 30, 2009 we entered into additional capital lease agreements for approximately $488 thousand and $1.6 million, respectively.
     In the nine months ended September 30, 2009, we financed certain software development costs. These costs did not meet the criteria for capitalization under U.S. GAAP. Amounts owed under this arrangement as of September 30, 2009 are $173 thousand and $330 thousand and are included in accrued expenses and other current liabilities and other long-term liabilities, respectively, on our condensed consolidated financial statements. The minimum fixed commitments related to this arrangement are as follows (in thousands):
         
For the remaining three months ending December 31,
       
2009
  $ 26  
For the years ending December 31:
       
2010
    178  
2011
    193  
2012
    106  
 
     
Long term obligations under arrangements
  $ 503  
 
     

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     Rental expenses included in general and administrative expenses were $375 thousand and $1.6 million for the three and nine months ended September 30, 2009, respectively. For the three and nine months ended September 30, 2008 rental expenses included in general and administrative expenses were $772 thousand and $2.1 million, respectively.
Legal Proceedings
     On May 27, 2009, we filed a complaint in the U.S. District Court for the Eastern District of Virginia against Joseph C. Loomis and Jenni M. Loomis in connection with our stock purchase agreement to purchase all of Net Enforcers, Inc.’s (NEI) stock in November 2007. We have alleged, among other things, that Mr. Loomis committed securities fraud, breached the stock purchase agreement, and breached his fiduciary duties to the company. The complaint also seeks a declaration that NEI is not in breach of its employment agreement with Mr. Loomis and that, following NEI’s termination of Mr. Loomis for cause, NEI’s obligations pursuant to the agreement were terminated. In addition to a judgment rescinding the stock purchase agreement and return of the entire purchase price we had paid, we are seeking unspecified compensatory, consequential and punitive damages, among other relief. On July 2, 2009, Mr. Loomis filed a motion to dismiss certain of our claims. On July 24, 2009, Mr. Loomis’ motion to dismiss our claims was denied in its entirety. Mr. Loomis also has asserted counterclaims for an unspecified amount not less than $10,350,000, alleging that NEI breached the employment agreement by terminating him without cause and breached the stock purchase agreement by preventing him from running NEI in such a way as to earn certain earn-out amounts. We believe we have meritorious and complete defenses to the counterclaims and intend to defend them vigorously. We believe, however, that it is too early in the litigation to form an opinion as to the likelihood of success on the merits of the counterclaims. Discovery in the case is ongoing.
     On September 11, 2009, a putative class action complaint was filed against Intersections, Inc., Intersections Insurance Services Inc., Loeb Holding Corp., Bank of America of America, NA, Banc of America Insurance Services, Inc., American International Group, Inc., National Union Fire Insurance Company of Pittsburgh, PA, and Global Contact Services, LLC, in the U.S. District Court for the Southern District of Texas. The complaint alleges various claims based on telemarketing of an accidental death and disability program. The defendants each have filed a motion to dismiss the plaintiff’s claims, and the motions are pending. We believe we have meritorious and complete defenses to the plaintiff’s claims. We believe, however, that it is too early in the litigation to form an opinion as to the likelihood of success in defeating the claims.
11. Other Long-Term Liabilities
     The components of our other long-term liabilities are as follows:
                 
    September 30,     December 31,  
    2009     2008  
    (In thousands)  
Deferred rent
  $ 712     $ 106  
Uncertain tax positions, interest and penalties not recognized
    741       3,267  
Interest rate swaps
    969       1,263  
Accrued general and administrative expenses
    330        
Other
    590       50  
 
           
 
  $ 3,342     $ 4,686  
 
           
     For the nine months ended September 30, 2009, our uncertain tax liability, interest and penalties decreased by approximately $2.5 million, of which $323 thousand impacted the consolidated effective tax rate. See Note 14, Income Taxes.
12. Debt and Other Financing
                 
    September 30,     December 31,  
    2009     2008  
    (In thousands)  
Term loan
  $ 16,333     $ 21,583  
Revolving line of credit
    23,000       23,000  
Demand note payable to CRG
          900  
Note payable to CRG: In 2009, a $1.4 million face amount, non-interest bearing, due in three annual payments of $467 thousand beginning June 30, 2012 (less unamortized discount of $622 thousand which is based on an imputed interest rate of 16%)
    778        
Other
    4       14  
 
           
 
    40,115       45,497  
Less current portion
    (7,004 )     (7,914 )
 
           
Total long term debt
  $ 33,111     $ 37,583  
 
           

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     On July 3, 2006 we negotiated bank financing in the amount of $40 million (the “Credit Agreement”). Under terms of the Credit Agreement, we were granted a $25 million line of credit and a term loan of $15 million with interest at 1.00-1.75 percent over LIBOR. On January 31, 2008, we amended the Credit Agreement in order to increase the term loan facility to $28 million. The amended term loan is payable in monthly installments of $583 thousand, plus interest. Substantially all our assets and a pledge of stock and membership interests we hold in certain subsidiaries are pledged as collateral to these loans. In addition, pursuant to the amendment, our subsidiaries Captira and Net Enforcers were added as co-borrowers under the Credit Agreement. The amendment provides that the maturity date for the revolving credit facility and the term loan facility under the Credit Agreement will be December 31, 2011. In July 2009, we entered into a third amendment to the Credit Agreement. The amendment related to the termination and ongoing operations of SI, including the formation of a new domestic subsidiary, Screening International Holdings, LLC (“SIH”), the parent of SI, neither of which will join in the Credit Agreement as a co-borrower, and to clarify other matters related to the termination of our joint ownership agreement with CRG and the ongoing operations of SIH. We also formed Intersections Business Services LLC, which will provide services to our Background Screening and Other segments, and which joined in the Credit Agreement as a co-borrower. In 2008, we borrowed $16.6 million under the term loan facility to acquire membership agreements from Citibank. As of September 30, 2009, the outstanding interest rate was 1.3% and principal balance under the Credit Agreement was $39.3 million. Other notes outstanding of $4 thousand were due in the remaining months of 2009.
     The Credit Agreement contains certain customary covenants, including among other things covenants that limit or restrict the incurrence of liens; the making of investments; the incurrence of certain indebtedness; mergers, dissolutions, liquidation, or consolidations; acquisitions (other than certain permitted acquisitions); sales of substantially all of our or any co-borrowers’ assets; the declaration of certain dividends or distributions; transactions with affiliates (other than co-borrowers under the Credit Agreement) other than on fair and reasonable terms; and the creation or acquisition of any direct or indirect subsidiary of ours that is not a domestic subsidiary unless such subsidiary becomes a guarantor. We are also required to maintain compliance with certain financial covenants which includes our consolidated leverage ratios, consolidated fixed charge coverage ratios as well as customary covenants, representations and warranties, funding conditions and events of default. We are currently in compliance with all such covenants.
     As further described in Note 13, Derivative Financial Instruments, we entered into interest rate swap transactions on our term loan that converts our variable-rate debt to fixed-rate debt.
     As further described in Note 17, Transfers from Noncontrolling Interest, on July 1, 2009, we and CRG agreed to terminate our existing ownership agreement in SI and we acquired CRG’s 45% ownership interest in SI, resulting in SI becoming our wholly-owned subsidiary. As part of the termination, a $900 thousand demand loan between SI and CRG was forgiven and a non-interest bearing $1.4 million note was issued by SIH to CRG. The note matures in five years and requires equal annual payments by SIH of $467 thousand due on June 30, 2012, June 30, 2013 and June 30, 2014. The note was recorded at fair value, which was $748 thousand, as of July 1, 2009. Interest is being accrued monthly using a 16% imputed interest rate in accordance with U.S. GAAP. For the year ended September 30, 2009 $30 thousand of interest was accrued on the note.
     Aggregate maturities during the subsequent years are as follows (in thousands):
         
For the twelve month period ending September 30,  
2010
  $ 7,004  
2011
    7,000  
2012
    25,799  
2013
    467  
2014
    467  
 
     
Total
  $ 40,737  
 
     
13. Derivative Financial Instruments
Risk Management Strategy

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     We maintain an interest rate risk management strategy that incorporates the use of derivative instruments to minimize the economic effect of interest rate changes. In 2008, we entered into certain interest rate swap transactions that convert our variable-rate long-term debt to fixed-rate debt. Our interest rate swaps are related to variable interest rate risk exposure associated with our long-term debt and are intended to manage this risk. As of September 30, 2009, the interest rate swaps on our outstanding term loan amount and a portion of our outstanding revolving line of credit have notional amounts of $17.5 million and $10.0 million, respectively. The swaps modify our interest rate exposure by effectively converting the variable rate on our term loan (1.3% at September 30, 2009) to a fixed rate of 3.2% per annum through December 2011 and on our revolving line of credit (1.3% at September 30, 2009) to a fixed rate of 3.4% per annum through December 2011. The notional amount of the term loan interest rate swap amortizes on a monthly basis through December 2011 and the notional amount of the line of credit interest rate swap amortized to $10.0 million through March 31, 2009 and terminates in December 2011. We use the monthly LIBOR interest rate and have the intent and ability to continue to use this rate on our hedged borrowings. Accordingly, we do not recognize any ineffectiveness on the swaps as allowed under U.S. GAAP. For the nine months ended September 30, 2009 and 2008, there was no material ineffective portion of the hedge and therefore, no impact to the condensed consolidated statements of operations.
     Although we use derivatives to minimize interest rate risk, the use of derivatives does expose us to both market and credit risk. Market risk is the chance of financial loss resulting from changes in interest rates. Credit risk is the risk that our counterparty will not perform its obligations under the contracts and it is limited to the loss of fair value gain in a derivative that the counterparty owes us. We are currently in a liability position to the counterparty and, therefore, have limited credit risk exposure to the counterparty. The counterparty to our derivative agreements is a major financial institution for which we continually monitor its position and credit ratings. We do not anticipate nonperformance by this financial institution.
Summary of Derivative Financial Statement Impact
     As of September 30, 2009 and December 31, 2008 our interest rate contracts had a fair value of $969 thousand and $1.3 million, respectively, which is included in other long-term liabilities in our condensed consolidated balance sheet. The following table summarizes the impact of derivative instruments in our condensed consolidated statement of operations.
The Effect of Derivative Instruments on the Statement of Operations
(in thousands)
                                                 
                                    Amount of Gain or (Loss)  
                                    Reclassified from  
                    Amount of (Loss)     Accumulated OCI into  
    Amount of Gain or (Loss)     Reclassified from     Income (Ineffective  
Derivative in SFAS   Recognized in OCI on     Accumulated OCI into     Portion and Amount  
No. 133 Cash Flow   Derivative (Effective     Income (Effective     Excluded from  
Hedge Relationships Three Months Ended   Portion)     Portion)     Effectiveness Testing)  
September 30,   2009     2008     2009     2008     2009     2008  
    In thousands of dollars  
Interest rate contracts
  $ (10 )   $ (25 )   $ (215 )   $ (84 )   $     $  
 
                                   
Total
  $ (10 )   $ (25 )   $ (215) (1)   $ (84) (1)   $     $  
 
                                   
                                                 
                                    Amount of Gain or (Loss)  
                                    Reclassified from  
                    Amount of (Loss)     Accumulated OCI into  
    Amount of Gain or (Loss)     Reclassified from     Income (Ineffective  
Derivative in SFAS   Recognized in OCI on     Accumulated OCI into     Portion and Amount  
No. 133 Cash Flow   Derivative (Effective     Income (Effective     Excluded from  
Hedge Relationships Nine Months Ended   Portion)     Portion)     Effectiveness Testing)  
September 30,   2009     2008     2009     2008     2009     2008  
    In thousands of dollars  
Interest rate contracts
  $ 294     $ 768     $ (677 )   $ (154 )   $     $  
 
                                   
Total
  $ 294     $ 768     $ (677) (1)   $ (154) (1)   $     $ 3  
 
                                   
 
(1)   Gain or (Loss) Reclassified from Accumulated OCI into income for the effective portion of the cash flow hedge is recorded in interest expense in the condensed consolidated statement of operations.

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14. Income Taxes
     Our consolidated effective tax rate for the three months ended September 30, 2009 and 2008 was 81.6% and 42.8%, respectively. Our consolidated effective tax rate for the nine months ended September 30, 2009 and 2008 was (49.9%) and 41.4%, respectively. The change in the consolidated effective tax rate for 2009 is primarily due to the inability to utilize the losses generated in the domestic operations of our Background Screening segment for the first six months of 2009 and in the UK operations of this segment for the nine months ended September 30, 2009. These losses are not expected to result in a future tax benefit. Also, we have unfavorable permanent adjustments to taxable loss for non-deductible goodwill impairments and a one-time benefit for the reversal of previously accrued taxes of $323 thousand. For the nine months ended September 30, 2009, our uncertain tax liability decreased by approximately $2.5 million, of which $323 thousand impacted the consolidated effective tax rate. The remaining decrease was related to the timing of certain accruals and has no impact to the consolidated effective tax rate.
15. Stockholders’ Equity
Share Repurchase
     On April 25, 2005, our Board of Directors authorized a share repurchase program under which we can repurchase up to $20 million of our outstanding shares of common stock from time to time, depending on market conditions, share price and other factors. The repurchases may be made on the open market, in block trades, through privately negotiated transactions or otherwise, and the program may be suspended or discontinued at any time. We did not repurchase shares in the three and nine months ended September 30, 2009 and 2008.
Share Based Compensation
     On August 24, 1999, the Board of Directors and stockholders approved the 1999 Stock Option Plan (the “1999 Plan”). The active period for this plan expired on August 24, 2009. The number of shares of common stock that have been issued under the 1999 Plan could not exceed 4.2 million shares pursuant to an amendment to the plan executed in November 2001. As of September 30, 2009, there were 525 thousand shares outstanding. Individual awards under the 1999 Plan took the form of incentive stock options and nonqualified stock options.
     On March 12, 2004 and May 5, 2004, the Board of Directors and stockholders, respectively, approved the 2004 Stock Option Plan (the “2004 Plan”) to be effective immediately prior to the consummation of the initial public offering. The 2004 Plan provides for the authorization to issue 2.8 million shares of common stock. As of September 30, 2009, we have 361 thousand shares remaining to issue and options to purchase 2.4 million shares outstanding. Individual awards under the 2004 Plan may take the form of incentive stock options and nonqualified stock options. Option awards are generally granted with an exercise price equal to the market price of our stock at the date of grant; those option awards generally vest over three and four years of continuous service and have ten year contractual terms.
     On March 8, 2006 and May 24, 2006, the Board of Directors and stockholders, respectively, approved the 2006 Stock Incentive Plan (the “2006 Plan”). The number of shares of common stock that may be issued under the 2006 Plan may not exceed 5.1 million shares pursuant to an amendment to the plan executed in May 2009. As of September 30, 2009, we have 2.1 million shares remaining to issue and options to purchase 2.4 million shares outstanding. Individual awards under the 2006 Plan may take the form of incentive stock options, nonqualified stock options, restricted stock awards and/or restricted stock units. These awards generally vest over three and four years of continuous service.
     In May 2009, we completed an offer to eligible employees under our Stock Incentive Plans to exchange certain stock options previously granted with exercise prices below the value of our stock as of March 2009 for a lesser number of replacement options with a lower exercise price. Exchange ratios varied based on the exercise price and remaining term of the tendered option, as well as the fair market value of our common stock used for purposes of the valuation. The new stock options issued pursuant to the exchange vest over a four-year period with no credit for past vesting and have a ten-year contractual term. The exchange of stock options was treated as a modification in accordance with SFAS No. 123R; and the incremental stock-based compensation expense of approximately $1.2 million will be recognized straight line over the four-year vesting period. The remaining unrecognized compensation expense of the original grant will be amortized over the four-year vesting period of the new options

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     The compensation committee administers the Plans, selects the individuals who will receive awards and establishes the terms and conditions of those awards. Shares of common stock subject to awards that have expired, terminated, or been canceled or forfeited are available for issuance or use in connection with future awards.
     The 1999 Plan active period expired on August 24, 2009, the 2004 Plan will remain in effect until May 5, 2014, and the 2006 Plan will remain in effect until March 7, 2016, unless terminated by the Board of Directors.
     We account for share-based compensation under the provisions of U.S. GAAP. We use the Black-Scholes option-pricing model to value all options and the straight-line method to amortize this fair value as compensation cost over the requisite service period.
     Total share-based compensation expense included in general and administrative expenses in the accompanying condensed consolidated statements of operations was $1.1 million for both the three months ended September 30, 2009 and 2008. Total share-based compensation expense included in general and administrative expenses on our consolidated statements of operations was $3.2 million for both the nine months ended September 30, 2009 and 2008.
     The fair value of each option granted has been estimated as of the date of grant using the Black-Scholes option pricing model with the following weighted-average assumptions:
                 
    Nine Months Ended
    September 30,
    2009   2008
Expected dividend yield
    0 %     0 %
Expected volatility
    55.4 %     37.7 %
Risk free interest rate
    2.0 %     3.1 %
Expected life of options
  6.2 years   6.2 years
     Expected Dividend Yield. The Black-Scholes valuation model requires an expected dividend yield as an input. We have not issued dividends in the past nor do we expect to issue dividends in the future. As such, the dividend yield used in our valuations for the three months and the nine months ended September 30, 2009 and 2008 were zero.
     Expected Volatility. The expected volatility of the options granted was estimated based upon the average volatility of comparable public companies, as well as our historical share price volatility.
     Risk-free Interest Rate. The yield on actively traded non-inflation indexed U.S. Treasury notes was used to extrapolate an average risk-free interest rate based on the expected term of the underlying grants.
     Expected Term. The expected term of options granted during the nine months ended September 30, 2009 and 2008 was determined under the simplified calculation provided in U.S. GAAP ((vesting term + original contractual term)/2). For the majority of grants valued during the nine months ended September 30, 2009 and 2008, the options had graded vesting over 3 and 4 years (equal vesting of options annually) and the contractual term was 10 years.
Stock Options
     Total share based compensation expense recognized for stock options, which is included in general and administrative expense in our condensed consolidated statement of operations, for the three months ended September 30, 2009 and 2008 was $536 thousand and $562 thousand, respectively. Total share based compensation expense recognized for stock options was $1.6 million for both the nine months ended September 30, 2009 and 2008.

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     The following table summarizes our stock option activity:
                                 
                            Weighted-  
            Weighted-             Average  
            Average             Remaining  
    Number of     Exercise     Aggregate     Contractual  
    Shares     Price     Intrinsic Value     Term  
                    (In thousands)     (In years)  
Outstanding at December 31, 2008
    4,597,106     $ 11.41                  
Granted
    2,332,522       3.85                  
Exercised
    (115,816 )     .45                  
Canceled
    (3,007,760 )     12.32                  
 
                             
Outstanding at September 30, 2009
    3,806,052     $ 6.49     $ 4,483       7.75  
 
                       
Exercisable at September 30, 2009
    1,238,191     $ 11.01     $       4.21  
 
                       
     There were no grants in the three months ended September 30, 2009. The weighted average grant date fair value of options granted based on the Black-Scholes method, during the three months ended September 30, 2008 was $3.87, respectively. The weighted average grant date fair value of options granted, based on the Black-Scholes method, during the nine months ended September 30, 2009 and 2008 was $1.76 and $3.56, respectively.
     For options exercised, intrinsic value is calculated as the difference between the market price on the date of exercise and the exercise price. The total intrinsic value of options exercised during the three and nine months ended September 30, 2009 was $873 thousand. The total intrinsic value of options exercised during the three and nine months ended September 30, 2008 was $240 thousand and $487 thousand, respectively.
     As of September 30, 2009, there was $6.9 million of total unrecognized compensation cost related to nonvested stock option arrangements granted under the Plans. That cost is expected to be recognized over a weighted-average period of 3.4 years.
Restricted Stock Units
     Total share based compensation recognized for restricted stock units, which is included in general and administrative expense in our condensed consolidated statement of operations, for the three months ended September 30, 2009 and 2008 was $577 thousand and $562 thousand, respectively. Total share based compensation recognized for restricted stock units was $1.6 million for both the nine months ended September 30, 2009 and 2008.
     The following table summarizes our restricted stock unit activity:
                         
                    Weighted-Average  
            Weighted-Average     Remaining  
    Number of     Grant Date     Contractual  
    RSUs     Fair Value     Life  
                    (In years)  
Outstanding at December 31, 2008
    513,884     $ 9.33          
Granted
    1,288,941       4.18          
Canceled
    (78,346 )     9.41          
Vested
    (162,371 )     9.41          
 
                   
Outstanding at September 30, 2009
    1,562,108     $ 4.32       3.26  
 
                 
     As of September 30, 2009, there was $6.2 million of total unrecognized compensation cost related to unvested restricted stock units compensation arrangements granted under the Plans. That cost is expected to be recognized over a weighted-average period of 3.1 years.
16. Related Party Transactions
     We have a minority investment in White Sky, Inc. (“White Sky”) (formerly Guard ID) and a commercial agreement to incorporate and market their product into our fraud and identity theft protection product offerings. For the three and nine months ended September 30, 2009, there was $588 thousand and $1.2 million, respectively, included in cost of revenue in our condensed consolidated statement of operations related to royalties for exclusivity and product costs. As of September 30, 2009, we held $166 thousand of inventory related to White Sky, which is recorded in prepaid and other current assets in our condensed consolidated balance sheet.
17. Transfers from Noncontrolling Interest

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     On July 1, 2009, we and CRG terminated our May 15, 2006 ownership agreement pursuant to which we established and operated SI. In connection with the termination, we formed SIH, which purchased from CRG (a) all of CRG’s equity in SI and (b) all of SI’s indebtedness (with an aggregate principal amount and accrued interest of $1.0 million) and certain payables (with a value of $125 thousand (based on current currency conversion rates)) to CRG. SIH paid the purchase price for this equity and indebtedness by delivery of a promissory note in favor of CRG with a principal amount of $1.4 million, accruing no interest and maturing in five years, with equal principal repayments due on June 30, 2012, June 30, 2013 and June 30, 2014. In addition, we contributed to SIH, which in turn, contributed to the capital of SI, certain indebtedness and payables owed to us by SI and its subsidiaries.
     The following table summarizes our net (loss) income attributable to Intersections Inc., and transfers from the noncontrolling interest for the nine months ended September 30:
                 
    2009     2008  
 
               
Net (loss) income attributable to Intersections Inc.
  $ (2,867 )   $ 10,488  
Decrease in Intersections paid-in capital for purchase of 45 common units of Screening International, LLC
    (3,059 )      
 
           
Net transfers from noncontrolling interest
    (3,059 )      
 
           
Change from net income attributable to Intersections Inc. and transfers from noncontrolling interest
  $ (5,926 )   $ 10,488  
 
           
     In accordance with U.S. GAAP, changes in a parent’s ownership interest in which the parent retains its controlling financial interest in its subsidiary are accounted for as an equity transaction. The carrying amount of the noncontrolling interest was adjusted to reflect the change in our ownership interest in SIH. Difference between the fair value of the consideration received or paid and the amount by which the noncontrolling interest were adjusted were recognized in our stockholders’ equity. As a result of the transaction, we reclassified the noncontrolling interest to stockholders’ equity in our condensed consolidated financial statements
18. Segment and Geographic Information
     We have three reportable segments. Our Consumer Products and Services segment includes our consumer protection and other consumer products and services. This consists of identity theft management tools, membership product offerings and other subscription based services such as life and accidental death insurance. Our Background Screening segment includes the personnel and vendor background screening services provided by SI. Our Other segment includes the services for our relationship with a third party that administers referrals for identity theft to major banking institutions and breach response services. This segment also includes the software management solutions for the bail bond industry provided by Captira and corporate brand protection provided by Net Enforcers.
     The following table sets forth segment information for the three and nine months ended September 30, 2009 and 2008:
                                 
    Consumer            
    Products   Background        
    and Services   Screening   Other   Consolidated
    (in thousands)
Three Months Ended September 30, 2009
                               
Revenue
  $ 87,191     $ 4,603     $ 1,133     $ 92,927  
Goodwill impairment charges
                       
Depreciation
    1,736       196       17       1,949  
Amortization
    1,671       96       124       1,891  
Income (loss) before income taxes and minority interest
  $ 5,106     $ (844 )   $ (2,364 )   $ 1,898  
Three Months Ended September 30, 2008
                               
Revenue
  $ 83,788     $ 7,814     $ 1,813     $ 93,415  
Depreciation
    2,190       241       7       2,438  
Amortization
    2,363       126       250       2,739  
Income (loss) before income taxes and minority interest
  $ 6,149     $ (1,367 )   $ (723 )   $ 4,059  
Nine Months Ended September 30, 2009
                               

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    Consumer            
    Products   Background        
    and Services   Screening   Other   Consolidated
    (in thousands)
Revenue
  $ 252,803     $ 13,548     $ 4,162     $ 270,513  
Goodwill impairment charges
          6,163             6,163  
Depreciation
    5,396       631       34       6,061  
Amortization
    5,762       339       372       6,473  
Income (loss) before income taxes and minority interest
  $ 9,994     $ (10,320 )   $ (4,509 )   $ (4,835 )
Nine Months Ended September 30, 2008
                               
Revenue
  $ 245,793     $ 22,570     $ 5,158     $ 273,521  
Depreciation
    6,375       724       8       7,107  
Amortization
    6,940       379       813       8,132  
Income (loss) before income taxes and minority interest
  $ 21,355     $ (3,358 )   $ (1,765 )   $ 16,232  
As of September 30, 2009
                               
Property, plant and equipment, net
  $ 15,774     $ 2,258     $ 208     $ 18,240  
Identifiable assets
  $ 162,341     $ 9,826     $ 20,270     $ 192,437  
As of December 31, 2008
                               
Property, plant and equipment, net
  $ 14,862     $ 2,004     $ 76     $ 16,942  
Identifiable assets
  $ 214,173     $ (4,451 )   $ (8,093 )   $ 201,629  
Information concerning the revenues and total assets of principal geographic areas is as follows:
                                 
    United States   United Kingdom   Other   Consolidated
    (in thousands)
Revenue
                               
For the three months ended September 30, 2009
  $ 91,972     $ 870     $ 85     $ 92,927  
For the three months ended September 30, 2008
    89,823       3,549       43       93,415  
For the nine months ended September 30, 2009
    267,423       2,894       196       270,513  
For the nine months ended September 30, 2008
    264,501       8,932       88       273,521  
Total assets
                               
As of September 30, 2009
  $ 189,973     $ 2,385     $ 79     $ 192,437  
As of December 31, 2008
    200,717       1,947       (1,035 )     201,629  
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Forward Looking Statements
     Certain written and oral statements made by or on our behalf may constitute “forward-looking statements” as defined under the Private Securities Litigation Reform Act of 1995. Words or phrases such as “should result,” “are expected to,” “we anticipate,” “we estimate,” “we project,” or similar expressions are intended to identify forward-looking statements. These statements are subject to certain risks and uncertainties that could cause actual results to differ materially from those expressed in any forward-looking statements. These risks and uncertainties include, but are not limited to, those disclosed in our Annual Report on Form 10-K for the year ended December 31, 2008 filed on March 16, 2009, and our quarterly and current reports filed with the Securities and Exchange Commission and the following important factors: demand for our services, general economic conditions, including the ongoing significant recession in the U.S. and the worldwide economic slowdown, recent disruptions to the credit and financial markets in the U.S. and worldwide, economic conditions specific to our financial institutions clients, product development, maintaining acceptable margins, maintaining secure systems, ability to control costs, the impact of federal, state and local regulatory requirements on our business, specifically the consumer credit market, the impact of competition, ability to continue our long-term business strategy including growth through acquisition, ability to attract and retain qualified personnel and the uncertainty of economic conditions in general.
     Readers are cautioned not to place undue reliance on forward-looking statements, since the statements speak only as of the date that they are made, and we undertake no obligation to publicly update these statements based on events that may occur after the date of this report.
Overview
     We have three reportable segments. Our Consumer Products and Services segment includes our consumer protection and other consumer products and services. This consists of identity theft management tools, membership product offerings and other

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subscription based services such as life and accidental death insurance. Our Background Screening segment includes the personnel and vendor background screening services provided by SI. Our Other segment includes the services for our relationship with a third party that administers referrals for identity theft to major banking institutions and breach response services. This segment also includes the software management solutions for the bail bond industry provided by Captira and corporate brand protection provided by Net Enforcers.
Consumer Products and Services
     We offer consumers a variety of consumer protection services and other consumer products and services primarily on a subscription basis. Our services help consumers protect themselves against identity theft or fraud and understand and monitor their credit profiles and other personal information. Through our subsidiary, Intersections Insurance Services, we offer a portfolio of services to include consumer discounts on healthcare, home, and auto related expenses, access to professional financial and legal information, and life, accidental death and disability insurance products. Our consumer services are offered through relationships with clients, including many of the largest financial institutions in the United States and Canada, and clients in other industries. We also offer our services directly to consumers.
     Our products and services are marketed to customers of our clients, and often are branded and tailored to meet our clients’ specifications. Our clients are principally credit card, direct deposit or mortgage issuing financial institutions, including many of the largest financial institutions in the United States and Canada. With certain of our financial institution clients, we have broadened our marketing efforts to access demand deposit accounts. Our financial institution clients currently account for the majority of our existing subscriber base. We also are continuing to augment our client base through relationships with insurance companies, mortgage companies, brokerage companies, associations, travel companies, retail companies, web and technology companies and other service providers with significant market presence and brand loyalty.
     With our clients, our services are marketed to potential subscribers through a variety of marketing channels, including direct mail, outbound telemarketing, inbound telemarketing, inbound customer service and account activation calls, email, mass media and the internet. Our marketing arrangements with our clients sometimes call for us to fund and manage marketing activity. The mix between our company-funded and client-funded marketing programs varies from year to year based upon our and our clients’ strategies. We anticipate this trend of our company-funded marketing programs continuing in the remaining months of 2009, particularly as our financial institution clients continue to request that we bear more of the new subscriber marketing costs as well as prepay commissions to them on new subscribers. We expect this trend to continue for the foreseeable future until the financial markets and the general economy start to recover.
     We expanded our efforts to market our consumer products and services directly to consumers. We conduct our consumer direct marketing primarily through the Internet and broadcast media. We also may market through other channels, including direct mail, outbound telemarketing, inbound telemarketing, email and mass media. We expect to continue our own investment in marketing in the remaining months of 2009 with existing and new clients and expand our direct to consumer business.
     Our client arrangements are distinguished from one another by the allocation between us and the client of the economic risk and reward of the marketing campaigns. The general characteristics of each arrangement are described below, although the arrangements with particular clients may contain unique characteristics:
    Direct marketing arrangements: Under direct marketing arrangements, we bear most of the new subscriber marketing costs and pay our client a commission for revenue derived from subscribers. These commissions could be payable upfront in a lump sum on a per subscriber basis for the subscriber’s enrollment, periodically over the life of a subscriber, or through a combination of both. These arrangements generally result in negative cash flow over the first several months after a program is launched due to the upfront nature of the marketing investments. In some arrangements we pay the client a service fee for access to the client’s customers or billing of the subscribers by the client, and we may reimburse the client for certain of its out-of-pocket marketing costs incurred in obtaining the subscriber.
 
    Indirect marketing arrangements: Under indirect marketing arrangements, our client bears the marketing expense and pays us a service fee or percentage of the revenue. Because the subscriber acquisition cost is borne by our client under these arrangements, our revenue per subscriber is typically lower than that under direct marketing arrangements. Indirect marketing

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      arrangements generally provide positive cash flow earlier than direct arrangements and the ability to obtain subscribers and utilize marketing channels that the clients otherwise may not make available.
    Shared marketing arrangements: Under shared marketing arrangements, marketing expenses are shared by us and the client in various proportions, and we may pay a commission to or receive a service fee from the client. Revenue generally is split relative to the investment made by our client and us.
     The classification of a client relationship as direct, indirect or shared is based on whether we or the client pay the marketing expenses. Our accounting policies for revenue recognition, however, are not based on the classification of a client arrangement as direct, indirect or shared. We look to the specific client arrangement to determine the appropriate revenue recognition policy, as discussed in detail in Note 2 to our condensed consolidated financial statements.
     Our typical contracts for direct marketing arrangements, and some indirect and shared marketing arrangements, provide that, after termination of the contract, we may continue to provide our services to existing subscribers, for periods ranging from two years to no specific termination period, under the economic arrangements that existed at the time of termination. Under certain of our agreements, however, including most indirect marketing arrangements and some shared marketing arrangements, the clients may require us to cease providing services under existing subscriptions. Clients under some contracts may also require us to cease providing services to their customers under existing subscriptions if the contract is terminated for material breach by us.
     The following table details other selected subscriber and financial data.
Other Data (in thousands):
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2009     2008     2009     2008  
Subscribers at beginning of period
    4,467       5,657       4,730       5,259  
New subscribers — indirect
    171       366       622       1,551  
New subscribers — direct (1)
    582       659       1,703       1,774  
Cancelled subscribers within first 90 days of subscription
    (240 )     (269 )     (700 )     (844 )
Cancelled subscribers after first 90 days of subscription
    (581 )     (1,482 )     (1,956 )     (2,809 )
 
                       
Subscribers at end of period
    4,399       4,931       4,399       4,931  
 
                       
 
                               
Total revenue
  $ 92,927     $ 93,415     $ 270,513     $ 273,521  
 
                               
Revenue from transactional sales
    (5,574 )     (9,094 )     (16,979 )     (26,481 )
 
                               
Revenue from lost/stolen credit card registry
    (12 )     (9 )     (38 )     (27 )
 
                       
 
                               
Subscription revenue
  $ 87,341     $ 84,312     $ 253,496     $ 247,013  
 
                       
 
                               
Marketing and commissions
  $ 43,724     $ 35,095     $ 126,750     $ 100,253  
 
                               
Commissions paid on transactional sales
    (1 )     (1 )     (3 )     (4 )
 
                               
Commissions paid on lost/stolen credit card registry
    (41 )     (15 )     (83 )     (38 )
 
                       
 
                               
Marketing and commissions associated with subscription revenue
  $ 43,682     $ 35,079     $ 126,664     $ 100,211  
 
                       
 
(1)   We classify subscribers from shared marketing arrangements with direct marketing arrangements.
     Subscription revenue, net of marketing and commissions associated with subscription revenue, is a non-GAAP financial measure that we believe is important to investors and one that we utilize in managing our business as subscription revenue normalizes the effect of changes in the mix of indirect and direct marketing arrangements.
Background Screening

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     Through our wholly-owned subsidiary, SIH, we provide a variety of risk management tools for the purpose of personnel and vendor background screening services, including criminal background checks, driving records, employment verification and reference checks, drug testing and credit history checks to businesses worldwide. Our background screening services integrate data from various automated sources throughout the world, additional manual research findings from employees and subcontractors, and internal business logic that assists in decision making. Our background screening services are generally sold to corporate clients under contractual arrangements with individual per unit prices for specific service specifications. Due to substantial difference in both service specifications and associated data acquisition costs, prices for our background screening services vary significantly among clients and geographies.
     Our clients include leading US, UK and global companies in such areas as manufacturing, staffing and recruiting agencies, financial services, retail and transportation. Our clients are primarily located in the US and the UK. Several of our clients have operations in other countries, and use our services in connection with those operations. We have other clients in various countries, and expect the number of these clients to increase as we develop our global background screening business. Because we currently service the majority of our clients through our operations in the US and the UK, we consider those two locations to be the sources of our business for purposes of allocating revenue on a geographic basis.
     We generally market our background screening services to businesses through an internal sales force. Our services are offered to businesses on a local or global basis. Prices for our services vary based upon complexity of the services offered, the cost of performing these services and competitive factors. Our former joint venture partner, Control Risks Group, Ltd (“Control Risks Group”), will continue to promote our products under a global marketing agreement through May 2011 and license certain trademarks under which our services are branded in certain geographic areas until December 2010.
Other
     Our Other segment includes our wholly-owned subsidiary Captira Analytical, LLC (“Captira”), which provides software and automated service solutions for the bail bonds industry. These services include accounting, reporting, and decision making tools which allow bail bondsmen, general agents and sureties to run their offices more efficiently, to exercise greater operational and financial control over their businesses, and to make better underwriting decisions. We believe Captira’s services are the only fully integrated suite of bail bonds management applications of comparable scope available in the marketplace today. Captira’s services are sold to retail bail bondsman on a “per seat” license basis plus additional one-time or transaction related charges for various optional services. As Captira’s business model is relatively new, pricing and service configurations are subject to change at any time.
     Through our wholly-owned subsidiary, Net Enforcers, Inc (“Net Enforcers”), we provide corporate identity theft protection services, including online brand monitoring, online auction monitoring and enforcement, intellectual property monitoring, price monitoring and other services. Net Enforcers’ services are typically priced as monthly subscriptions for a defined set of monitoring and analysis services, as well as per transaction charges for communications related services. Prices for our services vary based upon the specific configuration of services purchased by each client and range from several hundred dollars per month to thousands of dollars per month.
     We also offer victim assistance services as part of our agreement with the Identity Theft Assistance Corporation (“ITAC”) to help victims of identity theft that are referred to ITAC by their financial institutions. We assist these customers in identifying instances of identity theft that appear on their credit report, notifying the affected institutions, and sharing the data with law enforcement. These victim assistance services are provided free to the customers and we are paid fees by the ITAC Members for the services we provide to their customers. In addition, we offer data security breach response services to organizations responding to compromises of sensitive personal information. We help these clients notify the affected individuals and we provide the affected individuals with identity theft recovery and credit monitoring services offered by our clients at no charge to the affected individuals. We are paid fees by the clients for the services we provide their customers.
Critical Accounting Policies
Management Estimates
     In preparing our condensed consolidated financial statements, we make estimates and assumptions that can have a significant impact on our financial position and results of operations. The application of our critical accounting policies requires an evaluation of a number of complex criteria and significant accounting judgments by us. In applying those policies, our management uses its

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judgment to determine the appropriate assumptions to be used in the determination of certain estimates. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions. We have identified the following policies as critical to our business operations and the understanding of our results of operations. For additional information, see Note 2, Basis of Presentation and Summary of Significant Accounting Policies, to our condensed consolidated financial statements.
Goodwill, Identifiable Intangibles and Other Long Lived Assets
     We record, as goodwill, the excess of the purchase price over the fair value of the identifiable net assets acquired in purchase transactions. We review our goodwill for impairment annually and follow the two step process. We test goodwill annually as of October 31st, or more frequently if indicators of impairment exist. Goodwill has been assigned to our reporting units for purposes of impairment testing. We have three reporting units: Consumer Products and Services, Background Screening and Other, which is consistent with our operating segments. As of September 30, 2009, goodwill of $43.2 million and $3.7 million resides in our Consumer Products and Services and Background Screening reporting units, respectively.
     A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others (a) a significant decline in our expected future cash flows; (b) a sustained, significant decline in our stock price and market capitalization; (c) a significant adverse change in legal factors or in the business climate; (d) unanticipated competition; (e) the testing for recoverability of a significant asset group within a reporting unit; and (f) slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of these assets and could have a material impact on our condensed consolidated financial statements.
     The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit’s fair value to its carrying value. We estimate fair value using the best information available, using a combined income (discounted cash flow) valuation model and market based approach, which measures the value of an entity through an analysis of recent sales or offerings of comparable companies. The income approach measures the value of the reporting units by the present values of its economic benefits. These benefits can include revenue and cost savings. Value indications are developed by discounting expected cash flows to their present value at a rate of return that incorporates the risk-free rate for use of funds, trends within the industry, and risks associated with particular investments of similar type and quality as of the valuation date.
     The estimated fair value of our reporting units is dependent on several significant assumptions, including our earnings projections, and cost of capital (discount rate). The projections use management’s best estimates of economic and market conditions over the projected period including business plans, growth rates in sales, costs, estimates of future expected changes in operating margins and cash expenditures. Other significant estimates and assumptions include terminal value growth rates, future estimates of capital expenditures and changes in future working capital requirements. There are inherent uncertainties related to these factors and management’s judgment in applying each to the analysis of the recoverability of goodwill.
     We estimate fair value giving equal consideration to the income and market approach. Consideration is given to the line of business and operating performance of the entities being valued relative to those of actual transactions, potentially subject to corresponding economic, environmental, and political factors considered to be reasonable investment alternatives.
     If the estimated fair value of a reporting unit exceeds its carrying value, goodwill of the reporting unit is not impaired and the second step of the impairment test is not necessary. If the carrying value of the reporting unit exceeds its estimated fair value, then the second step of the goodwill impairment test must be performed. The second step of the goodwill impairment test compares the implied fair value of the reporting unit’s goodwill with its goodwill carrying value to measure the amount of impairment charge, if any. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination. In other words, the estimated fair value of the reporting unit is allocated to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination and the fair value of that reporting unit was the purchase price paid. If the carrying value of the reporting unit’s goodwill exceeds the implied fair value of that goodwill, an impairment charge is recognized in an amount equal to that excess.
     Due to the deterioration in the general economic environment and decline in our market capitalization, we concluded a triggering event had occurred at June 30, 2009 indicating potential impairment in our Background Screening reporting unit. We determined, in

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the first step of our goodwill impairment analysis performed as of June 30, 2009, that goodwill in the Background Screening reporting unit was impaired. We did not have any triggering events in the three months ended September 30, 2009 and, therefore, did not perform an analysis of our goodwill. The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit’s fair value to its carrying value. We calculated the value of our reporting units by utilizing an income and market based approach. The value under the income approach is developed by discounting the projected future cash flows to present value. The reporting units discounted cash flows require significant management judgment with respect to revenue, earnings, capital expenditures and the selection and use of an appropriate discount rate. The discounted cash flows are based on our annual business plan or other forecasted results of approximately five years. The assumptions for our discounted future cash flows begin with our historical operating performance. Additionally, we considered the impact that known economic, industry and market trends will have on our future forecasts, as well as the impact that we expect from planned business initiatives including new products, client service and retention standards. Examples of known economic and market trends that were considered in our Consumer Products and Services reporting unit include the impact a weakened economy has had on our consumer credit card originations, which negatively impact subscriber growth, subscriber attrition, mortgage billings for our products through June 30, 2009. Examples that were considered in our Background Screening and Other reporting units include the impact the higher unemployment rate has had on our application volumes, as well as reduced business spending.
     Discount rates reflect market-based estimates of the risks associated with the projected cash flows directly resulting from the use of those assets in operations. For the step one impairment test as of June 30, 2009, the discount rates used to develop the estimated fair value of the reporting units ranged from 15.0% to 30.0%. The discount rate for our Consumer Products and Services reporting unit increased to 15.0% from 12.0% for the three months ended June 30, 2009 compared to our annual goodwill impairment evaluation at October 31, 2008. This slight increase represents some anticipated degradation in the core business due to the challenging economic environment and its impact on our financial institution clients. The discount rate for our Background Screening and Other reporting units were 17.0% and 30.0%, respectively. The discount rates for these reporting units are higher because there is inherent risk or volatility in the expected cash flows of these reporting units. This volatility is due to the reduced rate of growth in a less stable start-up market and the reduced rate of growth in a weakened economic environment, coupled with the historical net losses within each reporting unit. The long-term growth rate we used to determine the terminal value of each reporting unit for the year ended December 31, 2008 and for the six months ended June 30, 2009 was 3.0%. This was based on management’s assessment of the minimum expected terminal growth rate of each reporting unit, as well as broader economic considerations such as GDP, inflation and the maturity of the markets we serve.
     In our market based approach, a valuation multiple was selected based on a financial benchmarking analysis that compared the reporting unit’s operating result with the comparable companies’ information. In addition to these financial considerations, qualitative factors such as business descriptions, business diversity, the size and operating performance, and overall risk among the benchmark companies were considered in the ultimate selection of the multiple. We used both an Earnings Before Interest Depreciation and Amortization (EBITDA) multiple and revenue multiple to estimate the fair value using a market approach. At June 30, 2009, the Consumer Products and Services reporting unit EBITDA and revenue multiples were 3.8 and 0.4, respectively. The Background Screening and Other reporting units’ revenue multiples were 0.2 and 1.0, respectively.
     However, the comparison of the values calculated using an equally weighted average between the income and market based approach to our market capitalization resulted in a value significantly in excess of our market capitalization. We therefore proportionally allocated the market capitalization, including a reasonable control premium, to the reporting units to determine the implied fair value of the reporting units. Based on the analysis as of June 30, 2009, the implied fair value of the Consumer Products and Services reporting unit exceeded the carrying value by approximately 67.6%. The carrying value of our Other reporting unit exceeded its implied fair value by 44.3%, however, there is no remaining goodwill allocated to this reporting unit as of June 30, 2009. The carrying value of our Background Screening reporting unit exceeded its implied fair value by approximately 21.7% based on this analysis as of at June 30, 2009, which resulted in an impairment of goodwill in our Background Screening reporting unit.
     In the reporting units where the carrying value exceeded the fair value and had allocable goodwill, we included certain key assumptions in our discounted cash flows. For the Background Screening segment, we included assumptions for revenue and the impact the recessionary economy is having on worldwide hiring. Our revenue growth rates in later years are consistent with our historical operations for a mature business in a stronger economy. As our operating margin has stabilized in this business, we expect it to grow in proportion to the revenue. In addition, we made several key assumptions regarding the long-term growth rate and discount rates in calculating an implied fair value (see above for discussion).

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     The second step of the impairment test required us to allocate the fair value of the reporting unit derived in the first step to the fair value of the reporting unit’s net assets. Goodwill was written down to its implied fair value for our Background Screening reporting unit. For the three months ended June 30, 2009, we recorded an impairment charge of $5.9 million in our Background Screening reporting unit.
     In addition, during the three months ended March 31, 2009, we finalized our calculation for the second step of our goodwill impairment test, in which the first step was performed during the year ended December 31, 2008. Based on the finalization of this second step, we recorded an additional impairment charge of $214 thousand in our Background Screening reporting unit in the three months ended March 31, 2009.
     We will continue to monitor our market capitalization, along with other operational performance measures and general economic conditions. A downward trend in one or more of these factors could cause us to reduce the estimated fair value of our reporting unit and recognize a corresponding impairment of our goodwill in connection with a future goodwill impairment test.
     Our Consumer Products and Services reporting unit has $43.2 million of remaining goodwill as of September 30, 2009. Our Background Screening reporting unit has $3.7 million of goodwill remaining as of September 30, 2009. A continued increase in the domestic and international unemployment rate will have an inverse effect on revenue and cash flow attributable to our Background Screening reporting unit as volume for new hire background screens will be reduced. We may not be able to take sufficient cost containment actions to maintain our current operating margins in the future. In addition, due to the concentration of our significant clients in the financial industry, any significant impact to a contract held by a major client may have an effect on future revenue which could lead to additional impairment charges.
     We review long-lived assets, including finite-lived intangible assets, property and equipment and other long term assets, for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Significant judgments in this area involve determining whether a triggering event has occurred and determining the future cash flows for assets involved. In conducting our analysis, we compared the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. If the undiscounted cash flows exceed the net book value, the long-lived assets are considered not to be impaired. If the net book value exceeds the undiscounted cash flows, an impairment charge is measured and recognized. An impairment charge is measured as the difference between the net book value and the fair value of the long-lived assets. Fair value is estimated by discounting the future cash flows associated with these assets.
     Intangible assets subject to amortization include trademarks and customer, marketing and technology related intangibles. Such intangible assets, excluding customer related, are amortized on a straight-line basis over their estimated useful lives, which are generally three to ten years. Customer related intangible assets are amortized on either a straight-line or accelerated basis, dependent upon the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up.
     During the nine months ended September 30, 2009, we did not record an impairment for long-lived assets.
Revenue Recognition
     We recognize revenue on 1) identity theft, credit management and background services, 2) accidental death insurance and 3) other membership products.
     Our products and services are offered to consumers primarily on a monthly subscription basis. Subscription fees are generally billed directly to the subscriber’s credit card, mortgage bill or demand deposit accounts. The prices to subscribers of various configurations of our products and services range generally from $4.99 to $25.00 per month. As a means of allowing customers to become familiar with our services, we sometimes offer free trial or guaranteed refund periods. No revenues are recognized until applicable trial periods are completed.
Identity Theft, Credit Management and Background Services
     We recognize revenue from our services in accordance with U.S. GAAP. Revenue is recognized when: a) persuasive evidence of arrangement exists as we maintain signed contracts with all of our large financial institution customers and paper and electronic confirmations with individual purchases, b) delivery has occurred once the product is transmitted over the internet, c) the seller’s price

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to the buyer is fixed as sales are generally based on contract or list prices and payments from large financial institutions are collected within 30 days with no significant write-offs, and d) collectability is reasonably assured as individual customers pay by credit card which has limited our risk of non-collection. Revenue for monthly subscriptions is recognized in the month the subscription fee is earned. For subscriptions with refund provisions whereby only the prorated subscription fee is refunded upon cancellation by the subscriber, deferred subscription fees are recorded when billed and amortized as subscription fee revenue on a straight-line basis over the subscription period, generally one year. We generate revenue from one-time credit reports and background screenings which are recognized when the report is provided to the customer electronically, which is generally at the time of completion.
     Revenue for annual subscription fees must be deferred if the subscriber has the right to cancel the service. Annual subscriptions include subscribers with full refund provisions at any time during the subscription period and pro-rata refund provisions. Revenue related to annual subscription with full refund provisions is recognized on the expiration of these refund provisions. Revenue related to annual subscribers with pro-rata provisions is recognized based on a pro rata share of revenue earned. An allowance for discretionary subscription refunds is established based on our actual experience.
     We also provide services for which certain financial institution clients are the primary obligors directly to their customers. Revenue from these arrangements is recognized when earned, which is at the time we provide the service, generally on a monthly basis.
     The amount of revenue recorded by us is also determined in accordance with U.S. GAAP, which addresses whether a company should report revenue based on the gross amount billed to a customer or the net amount retained by us (amount billed less commissions or fees paid). We generally record revenue on a gross basis in the amount that we bill the subscriber when our arrangements with financial institution clients provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear the credit risk for the amount billed to the subscriber. We generally record revenue in the amount that we bill our financial institution clients, and not the amount billed to their customers, when our financial institution client is the primary obligor, establishes price to the customer and bears the credit risk.
Accidental Death Insurance and Other Membership Products
     We recognize revenue from our services in accordance with U.S. GAAP. Revenue is recognized when: a) persuasive evidence of arrangement exists as we maintain paper and electronic confirmations with individual purchases, b) delivery has occurred at the completion of a product trial period, c) the seller’s price to the buyer is fixed as the price of the product is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced by our collection of revenue through the monthly mortgage payments of our customers or through checking account debits to our customers’ accounts. Revenues from insurance contracts are recognized when earned. Marketing of our insurance products generally involves a trial period during which time the product is made available at no cost to the customer. No revenues are recognized until applicable trial periods are completed.
     The amount of revenue recorded by us is determined in accordance with U.S. GAAP. For insurance products, we generally record revenue on a net basis as we perform as an agent or broker for the insurance products without assuming the risks of ownership of the insurance products. For membership products, we generally record revenue on a gross basis as we serve as the primary obligor in the transactions, have latitude in establishing price and bear credit risk for the amount billed to the subscriber.
     We participate in agency relationships with insurance carriers that underwrite insurance products offered by us. Accordingly, insurance premiums collected from customers and remitted to insurance carriers are excluded from our revenues and operating expenses. Insurance premiums collected but not remitted to insurance carriers as of September 30, 2009 and December 31, 2008 totaled $1.9 million and $1.6 million, respectively, and are included in accrued expenses and other current liabilities in our condensed consolidated balance sheet.
Other Monthly Subscription Products
     We generate revenue from other types of subscription based products provided from our Other segment. We recognize revenue on services provided from identity theft referrals from major banking institutions and breach response services on a monthly or annual subscription basis. We also recognize revenue from providing management service solutions, offered by Captira, on a monthly subscription basis, and online brand protection and brand monitoring, offered by Net Enforcers, on a monthly basis.

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Deferred Subscription Solicitation and Advertising
     Our deferred subscription solicitation costs consist of subscription acquisition costs, including telemarketing, web-based marketing expenses and direct mail such as printing and postage. We expense advertising costs the first time advertising takes place, except for direct-response marketing costs. Telemarketing, web-based marketing and direct mail expenses are direct response marketing costs, which are accounted for in accordance with U.S. GAAP. The recoverability of amounts capitalized as deferred subscription solicitation costs are evaluated at each balance sheet date by comparing the carrying amounts of such assets on a cost pool basis to the probable remaining future benefit expected to result directly from such advertising costs. Probable remaining future benefit is estimated based upon historical subscriber patterns, and represents net revenues less costs to earn those revenues. In estimating probable future benefit (on a per subscriber basis) we deduct our contractual cost to service that subscriber from the known sales price. We then apply the future benefit (on a per subscriber basis) to the number of subscribers expected to be retained in the future to arrive at the total probable future benefit. In estimating the number of subscribers we will retain (i.e., factoring in expected cancellations), we utilize historical subscriber patterns maintained by us that show attrition rates by client, product and marketing channel. The total probable future benefit is then compared to the costs of a given marketing campaign (i.e., cost pools), and if the probable future benefit exceeds the cost pool, the amount is considered to be recoverable. If direct response advertising costs were to exceed the estimated probable remaining future benefit, an adjustment would be made to the deferred subscription costs to the extent of any shortfall.
     We amortize deferred subscription solicitation costs on a cost pool basis over the period during which the future benefits are expected to be received, but no more than 12 months.
Commission Costs
     In accordance with U.S. GAAP, commissions that relate to annual subscriptions with full refund provisions and monthly subscriptions are expensed when incurred, unless we are entitled to a refund of the commissions. If annual subscriptions are cancelled prior to their initial terms, we are generally entitled to a full refund of the previously paid commission for those annual subscriptions with a full refund provision and a pro-rata refund, equal to the unused portion of the subscription, for those annual subscriptions with a pro-rata refund provision. Commissions that relate to annual subscriptions with full commission refund provisions are deferred until the earlier of expiration of the refund privileges or cancellation. Once the refund privileges have expired, the commission costs are recognized ratably in the same pattern that the related revenue is recognized. Commissions that relate to annual subscriptions with pro-rata refund provisions are deferred and charged to operations as the corresponding revenue is recognized. If a subscription is cancelled, upon receipt of the refunded commission from our client, we record a reduction to the deferred commission.
     We have prepaid commission agreements with some of our clients. Under these agreements, we pay a commission on new subscribers in lieu of ongoing commission payments. We amortize these prepaid commissions, on an accelerated basis, over a period of time not to exceed three years, which is the average expected life of customers. The short-term portion of the prepaid commissions are shown in prepaid expenses and other current assets in our condensed consolidated balance sheet. The long-term portion of the prepaid commissions are shown in other assets in our condensed consolidated balance sheet. Amortization is included in commission expense in our condensed consolidated statement of operations.
Income Taxes
     We account for income taxes under the applicable provisions of U.S. GAAP, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. If necessary, deferred tax assets are reduced by a valuation allowance to an amount that is determined to be more likely than not recoverable.
     Accounting for income taxes in interim periods provides that at the end of each interim period we are required to make our best estimate of the consolidated effective tax rate expected to be applicable for our full calendar year. The rate so determined shall be used in providing for income taxes on a consolidated current year-to-date basis. Further, the rate is reviewed, if necessary, as of the end of each successive interim period during the year to our best estimate of our annual effective tax rate.

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     We believe that our tax positions comply with applicable tax law. As a matter of course, we may be audited by various taxing authorities and these audits may result in proposed assessments where the ultimate resolution may result in us owing additional taxes. U.S. GAAP addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position should be measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement.
     U.S. GAAP provides guidance on how an enterprise should determine whether a tax position is effectively settled for the purpose of recognizing previously unrecognized tax benefits. We determined, in accordance with the guidance, that upon conclusion of our Internal Revenue Service examination, the respective tax positions were settled and we recognized various uncertain tax benefits as discrete events, which had an impact on our condensed consolidated financial statements as of September 30, 2009. In addition to the amount of tax resulting from applying the estimated effective tax rate to pretax loss, we included certain items treated as discrete events to arrive at an estimated overall tax amount for the three months ended September 30, 2009. See Note 14, Income Taxes.
Net Income (Loss) Per Common Share
     Basic and diluted income (loss) per share are determined in accordance with the applicable provisions of U.S. GAAP. Basic income (loss) per common share is computed using the weighted average number of shares of common stock outstanding for the period. Diluted income (loss) per share is computed using the weighted average number of shares of common stock, adjusted for the dilutive effect of potential common stock. Potential common stock, computed using the treasury stock method or the if-converted method, includes the potential exercise of stock options under our share-based employee compensation plans, our restricted stock and warrants.
     For the three months ended September 30, 2009, options to purchase 4.3 million shares of common stock, respectively, have been excluded from the computation of diluted income per share as their effect would be anti-dilutive. For the nine months ended September 30, 2009, options to purchase 5.6 million shares of common stock, respectively, have been excluded from the computation of diluted income per share because they do not have a dilutive effect due to our loss from continuing operations. For the three and nine months ended September 30, 2008, options to purchase 4.3 million shares of common stock have been excluded from the computation of diluted income per share as their effect would be anti-dilutive. These shares could dilute earnings per share in the future.
     A reconciliation of basic income per common share to diluted income per common share is as follows:
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2009     2008     2009     2008  
    (In thousands, except     (In thousands, except  
    per share data)     per share data)  
Net income (loss) available to common shareholders — basic and diluted
  $ 349     $ 2,697     $ (2,867 )   $ 10,488  
 
                       
Weighted average common shares outstanding — basic
    17,534       17,296       17,470       17,244  
Dilutive effect of common stock equivalents
    317       411             342  
 
                       
Weighted average common shares outstanding — diluted
    17,851       17,707       17,470       17,586  
 
                       
Income (loss) per common share:
                               
Basic
  $ 0.02     $ 0.16     $ (0.16 )   $ 0.61  
Diluted
  $ 0.02     $ 0.15     $ (0.16 )   $ 0.60  
Subsequent Events
     Management has evaluated subsequent events after the balance sheet date through November 9, 2009, which is the date our condensed consolidated financial statements were issued.
Accounting Standards Updates

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     In June 2009, the Financial Accounting Standards Board (“FASB”) issued, The FASB Accounting Standards Codification and the Hierarchy of Generally Accepted Accounting Principles. The FASB Accounting Standards Codification (“Codification”) established the Codification as the source of authoritative U.S. GAAP, recognized by the FASB to be applied by nongovernmental entities. The FASB will no longer issue new standards in the form of statements, FASB Staff Positions, or Emerging Issues Task Force Abstracts; instead, it will issue Accounting Standards Updates. The FASB will not consider Accounting Standards Updates as authoritative in their own right; these updated will serve only to update the Codification, provide background information about the guidance, and provide bases for conclusions on the change(s) in the Codification. The Codification is effective for interim and annual periods ending after September 15, 2009. We have updated our disclosures and condensed consolidated financial statements to reflect the new Codification.
     In August 2009, an update was made to “Fair Value Measurement and Disclosures — Measuring Liabilities at Fair Value”, to provide clarification that, in circumstances in which a quoted price in an active market for the identical liability is not available, a reporting entity is required to measure fair value using the techniques stated in the update. The update also clarifies fair value calculation for a liability when a restriction exists that prevents the transfer of the liability. The update further clarifies that use of quoted market price for an identical liability or the quoted market price for the identical liability when traded as an asset in an active market when no adjustments to the quoted price of the asset are required are Level 1 fair value measurements. This update is effective for the first reporting period, including interim periods, beginning after issuance. We have adopted the provisions of this update as of September 30, 2009 and there is no material impact on our condensed consolidated financial statements.
Accounting Standards Updates Not Yet Effective
     In June 2009, an update was made to “Consolidation — Consolidation of Variable Interest Entities”, to replace the calculation for determining which entities, if any, have a controlling financial interest in a variable interest entity (“VIE”) from a quantitative risk based calculation, to a qualitative approach that focuses on identifying which entities have the power to direct the activities that most significantly impact the VIE’s economic performance and the obligation to absorb losses of the VIE or the right to receive benefits from the VIE. The update requires ongoing assessment as to whether an entity is the primary beneficiary of a VIE, modifies the presentation of consolidated VIE assets and liabilities, and requires additional disclosures about a company’s involvement in VIEs. This update is effective for annual periods beginning after November 15, 2009, for interim periods within the first annual reporting period and for interim and annual periods thereafter. Earlier application is prohibited. We will adopt the provisions this update as of January 1, 2010 and do not anticipate a material impact to our condensed consolidated financial statements.In September 2009, an update was made to “Fair Value Measurement and Disclosures — Investments in Certain Entities That Calculate Net Asset Value per Share (or Its Equivalent)”, which permits entities to measure the fair value of an investment that is within the scope of the amendments in this update on the basis of net asset value per share of the investment (or its equivalent) if the net asset value of the investment (or its equivalent) is calculated in a manner consistent with the measurement principles of “Financial Services — Investment Companies” as of the reporting entity’s measurement date, including measurement of all or substantially all of the underlying investments of the investee in accordance with “Fair Value Measurements and Disclosures” guidance. This update also requires disclosure by major category of investment about the attributes of investments within the scope of the update. This update is effective for interim and annual periods ending after December 15, 2009. We will adopt the provisions of this update as of January 1, 2010 and do not anticipate a material impact to our condensed consolidated financial statements.
     In October 2009, an update was made to “Revenue Recognition — Multiple-Deliverable Revenue Arrangements” This update amends the criteria in “Multiple-Element Arrangements” for separating consideration in multiple-deliverable arrangements and replaces the term fair value in the revenue allocation guidance with selling price to clarify that the allocation of revenue is based on entity-specific assumptions rather than assumptions of a marketplace participant. This update establishes a selling price hierarchy for determining the selling price of a deliverable, eliminates the residual method of allocation and significantly expands the disclosures related to a vendor’s multiple-deliverable revenue arrangements. This update is effective prospectively for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010. We are currently in the process of evaluating the impact on our condensed consolidated financial statements.
     In October 2009, an update was made to “Software — Certain Revenue Arrangements That Include Software Elements” This update changes the accounting model for revenue arrangements that include both tangible products and software elements. This update removed tangible products containing software components and nonsoftware components that function together to deliver the tangible product’s essential functionality from the scope of the software revenue guidance in “Software-Revenue Recognition”. This update also provides guidance on how a vendor should allocate arrangement consideration to deliverables in an arrangement that includes

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both tangible products and software, how to allocate arrangement consideration when an arrangement includes deliverables both included and excluded from the scope of software revenue guidance and provides additional disclosure requirements. This update is effective prospectively for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010. We are currently in the process of evaluating the impact on our condensed consolidated financial statements.
Trends Related to the Current Economic Environment
     We anticipate the recessionary economy to continue to have the following three principal effects on our business: We expect new card issuances at our financial institution clients to continue at a lower rate than we experienced prior to the economic downturn, which in turn translates into a softening of revenue for our Consumer Products and Services segment. Our relationships with some financial institution clients may continue to trend toward more direct marketing arrangements as they look more for outside sources to fund partner programs and invest in marketing, which can present both opportunities and challenges to us. This may require additional cash, which may not be available to us. The consolidation of the major financial institutions and turbulence with the financial services market could also have an impact. The global slowdown in hiring will continue to reduce the volume of purchases of background screening reports, which will continue to reduce revenue in our Background Screening segment. Reductions in external spending by financial institutions and corporations may reduce case volumes and increase cancellation rates in our Other segment.
Results of Operations
     We operate in three primary business segments: Consumer Products and Services, Background Screening, and Other. In 2008, we changed our segment reporting by realigning a portion of the Consumer Products and Services segment into the Other segment. The Other segment now contains breach response and identify theft referral services previously accounted for in the Consumer Products and Services segment. The change in business segments was determined based on how our senior management analyzed, evaluated, and operated our global operations beginning in the three months ended June 30, 2008.
     Our Consumer Products and Services segment includes our consumer protection and other consumer products and services. It includes identity theft management tools, membership product offerings and other subscription based services such as life and accidental death insurance. Our Background Screening segment includes the personnel and vendor background screening services provided by SIH. Our Other segment includes breach response and identity theft referral services. This segment also includes the software management solutions for the bail bond industry provided by Captira and corporate brand protection provided by Net Enforcers.
     We have developed methodologies to fully allocate indirect costs associated with these revenues to the Other segment. These costs include expenses associated with fulfillment, credit bureau costs, indirect selling and general and administrative expenses. The allocation methodologies are based on historical cost percentages of these services from our continuing operations.
     As a result, we have modified the way we manage our business to utilize operating income (loss) information to evaluate the performance of our business segments and to allocate resources to them.
Three Months Ended September 30, 2009 vs. Three Months Ended September 30, 2008 (in thousands):
     The consolidated results of operations are as follows:
                                 
    Consumer                    
    Products     Background              
    and Services     Screening     Other     Consolidated  
Three Months Ended September 30, 2009
                               
Revenue
  $ 87,191     $ 4,603     $ 1,133     $ 92,927  
Operating expenses:
                               
Marketing
    15,492                   15,492  
Commissions
    28,172             60       28,232  
Cost of revenue
    22,149       2,726       533       25,408  
General and administrative
    12,657       2,174       2,763       17,594  
Impairment
                       
Depreciation
    1,736       196       17       1,949  

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    Consumer                    
    Products     Background              
    and Services     Screening     Other     Consolidated  
Amortization
    1,671       96       124       1,891  
 
                       
Total operating expenses
    81,877       5,192       3,497       90,566  
 
                       
Income (loss) from operations
  $ 5,314     $ (589 )   $ (2,364 )   $ 2,361  
 
                       
Three Months Ended September 30, 2008
                               
Revenue
  $ 83,788     $ 7,814     $ 1,813     $ 93,415  
Operating expenses:
                               
Marketing
    12,776                   12,776  
Commissions
    22,199             120       22,319  
Cost of revenue
    25,048       4,600       791       30,439  
General and administrative
    12,444       3,898       1,370       17,712  
Depreciation
    2,190       241       7       2,438  
Amortization
    2,363       126       250       2,739  
 
                       
Total operating expenses
    77,020       8,865       2,538       88,423  
 
                       
Income (loss) from operations
  $ 6,768     $ (1,051 )   $ (725 )   $ 4,992  
 
                       
Consumer Products and Services Segment
     Our Consumer Products and Services segment includes our consumer protection and other consumer products and services. It includes identity theft management tools, membership product offerings and other subscription based services such as life and accidental death insurance.
OVERVIEW
     Our income from operations for our Consumer Products and Services segment decreased in the three months ended September 30, 2009 as compared to the three months ended September 30, 2008. This was primarily from increased marketing and commission expenses primarily as a result of our continued investment in our direct to consumer business and prepaid commission arrangements. This was partially offset by increased revenue from direct marketing arrangements, which increased 8.3% to 88.1% as of September 30, 2009. This includes our 2008 acquisition of Citibank’s membership agreements, which we recognize as a direct marketing arrangement. Our subscription revenue (see Other Data on page 28) increased to $87.1 million from $84.3 million in the comparable period. We expect both new sales and subscriber attrition to remain relatively consistent in the remaining months of 2009 until the economy begins to recover.
                                 
    Three Months Ended September 30,  
    2009     2008     Difference     %  
Revenue
  $ 87,191     $ 83,788     $ 3,403       4.1 %
Operating expenses:
                               
Marketing
    15,492       12,776       2,716       21.3 %
Commissions
    28,172       22,199       5,973       27.0 %
Cost of revenue
    22,149       25,048       (2,899 )     (11.6 )%
General and administrative
    12,657       12,444       213       1.7 %
Depreciation
    1,736       2,190       (454 )     (20.7 )%
Amortization
    1,671       2,363       (692 )     (29.3 )%
 
                         
Total operating expenses
    81,877       77,020       4,857       6.3 %
 
                         
Income from operations
  $ 5,314     $ 6,768     $ (1,454 )     (21.5 %)
 
                         
     Revenue. Revenue increased in the three months ended September 30, 2009 compared to the three months ended September 30, 2008 primarily from growth in revenue from existing client relations and an increase in the ratio of revenue from direct marketing arrangements to revenue from indirect marketing arrangements and increased revenue from products and services marketed directly to consumers, partially offset by the loss of subscribers from our wholesale relationship with Discover. Revenue from direct marketing arrangements, in which we recognize the gross amount billed to the customer, has increased to 87.9% for the three months ended September 30, 2009 from 79.8% in the three months ended September 30, 2008.
     Total subscriber additions for the three months ended September 30, 2009 were 753 thousand compared to 1.0 million in the three months ended September 30, 2008.
     The table below shows the percentage of subscribers generated from direct marketing arrangements:

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    Three Months Ended
    September 30,
    2009   2008
Percentage of subscribers from direct marketing arrangements to total subscribers
    60.6 %     52.5 %
Percentage of new subscribers acquired from direct marketing arrangements to total new subscribers acquired
    77.3 %     64.3 %
Percentage of revenue from direct marketing arrangements to total subscription revenue
    87.9 %     79.8 %
     Marketing Expenses. Marketing expenses consist of subscriber acquisition costs, including telemarketing, web-based marketing and direct mail expenses such as printing and postage. The increase in marketing is primarily a result of our continued investment in our Consumer Direct business. Amortization of deferred subscription solicitation costs related to marketing for the three months ended September 30, 2009 and 2008 were $12.5 million and $11.7 million, respectively. Subscription solicitation costs related to marketing costs expensed as incurred for the three months ended September 30, 2009 and 2008 were $3.0 million and $1.1 million, respectively, as a result of our increased investment in broadcast media relating to our direct to consumer products. We expect this trend to continue at an increased level.
     As a percentage of revenue, marketing expenses increased to 17.8% for the three months ended September 30, 2009 from 15.2% for the three months ended September 30, 2008.
     Commissions Expenses. Commission expenses consist of commissions paid to our clients. The increase is related to an increase in sales and subscribers from our direct marketing arrangements as well as commissions recognized under our prepaid commission arrangements.
     As a percentage of revenue, commission expenses increased to 32.3% for the three months ended September 30, 2009 from 26.5% for the three months ended September 30, 2008 primarily due to the increased proportion of revenue from direct marketing arrangements with ongoing clients. We expect commission expenses, as a percentage of revenue, to continue to increase as we continue to grow our direct marketing arrangements.
     Cost of Revenue. Cost of revenue consists of the costs of operating our customer service and information processing centers, data costs and billing costs for subscribers and one-time transactional sales. The decrease in cost of revenue was attributed mainly to a $2.0 million reduction in fulfillment volumes and a $844 thousand decrease in data costs due to less subscriber additions.
     As a percentage of revenue, cost of revenue was 25.4% for the three months ended September 30, 2009 compared to 29.9% for the three months ended September 30, 2008.
     General and Administrative Expenses. General and administrative expenses consist of personnel, supplies, professional fees and facilities expenses associated with our executive, sales, marketing, information technology, finance, and program and account management functions. The increase in general and administrative expenses is primarily related to expenses related to moving our operations to a new facility.
     As a percentage of revenue, general and administrative expenses decreased to 14.5% for the three months ended September 30, 2009 from 14.9% for the three months ended September 30, 2008.
     Depreciation. Depreciation expenses consist primarily of depreciation expenses related to our fixed assets and capitalized software. Depreciation expense decreased for the three months ended September 30, 2009 compared to the three months ended September 30, 2008. The decrease is due to a reduction in depreciable assets placed into service.
     As a percentage of revenue, depreciation expenses decreased to 2.0% for the three months ended September 30, 2009 from 2.6% for the three months ended September 30, 2008.
     Amortization. Amortization expenses consist primarily of the amortization of our intangible assets. The decrease is due to a reduction in amortization of customer related intangibles, which are amortized on an accelerated basis.
     As a percentage of revenue, amortization expenses decreased to 1.9% for the three months ended September 30, 2009 from 2.8% for the three months ended September 30, 2008.

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Background Screening Segment
     Our Background Screening segment consists of the personnel and vendor background screening services provided by SI.
OVERVIEW
     Our loss from operations for our Background Screening segment decreased in the three months ended September 30, 2009 as compared to the three months ended September 30, 2008. The general economic slowdown has reduced overall hirings by our clients both in the US and UK and, accordingly, the demand for our services. For example, the domestic unemployment rate, per the U.S. Bureau of Labor, has increased since September 30, 2008 (6.2%) to 9.8% as of September 30, 2009 and is expected to continue to increase in 2010. Our decreased revenue is due to reduced volume in our domestic operations, which negatively impacted our revenue. Our volume decreased 18.2% in the three months ended September 30, 2009 from the prior period in our domestic operations. In the UK, our volume in the three months ended September 30, 2009 also decreased 72.2% from the comparable period. We are attempting to make reductions in our costs to offset the declining revenue.
                                 
    Three Months Ended September 30,  
    2009     2008     Difference     %  
Revenue
  $ 4,603     $ 7,814     $ (3,211 )     (41.1 )%
Operating expenses:
                               
Cost of revenue
    2,726       4,600       (1,874 )     (40.1 )%
General and administrative
    2,174       3,898       (1,724 )     (44.2 )%
Depreciation
    196       241       (45 )     (18.7 )%
Amortization
    96       126       (30 )     (23.8 )%
 
                       
Total operating expenses
    5,192       8,865       (3,673 )     (41.4 )%
 
                       
Loss from operations
  $ (589 )   $ (1,051 )   $ 462       44.0 %
 
                       
     Revenue. The decrease is primarily attributable to a reduction in revenue from our UK operations of $2.7 million and a reduction in domestic revenue of $542 thousand. The reduction in revenue is primarily due to a decrease in volume for our background screening services. The economic recession has reduced overall hiring by our clients and, accordingly, the demand for our services. We anticipate this trend to continue for the remaining months of 2009, and possibly beyond, until the economy starts to recover.
     Cost of Revenue. Cost of revenue consists of the costs to fulfill background screens and is composed of direct labor costs, consultant costs, database fees and access fees. The decrease in cost of revenue is due to a reduction of $715 thousand in database fees and fulfillment costs and reductions of $122 thousand in domestic labor costs primarily due to reductions in volume. Volume has decreased in the UK as well as labor costs of $1.0 million as a result of ongoing cost management and productivity initiatives.
     As a percentage of revenue, cost of revenue was 59.2% for the three months ended September 30, 2009 compared to 58.9% for the three months ended September 30, 2008.
     General and Administrative Expenses. General and administrative expenses consist of personnel, professional services and facilities expenses associated with our sales, marketing, information technology, finance, human resources and account management functions. The decrease in general and administrative expenses is primarily attributable to reductions in payroll costs of $966 thousand and other general and administrative expenses of $758 thousand from cost reduction initiatives.
     As a percentage of revenue, general and administrative expenses decreased to 47.2% for the three months ended September 30, 2009 from 49.9% for the three months ended September 30, 2008.
Other Segment
     Our Other segment includes the services for our relationship with a third party that administers referrals for identity theft to major banking institutions and breach response services. This segment also includes the software management solutions for the bail bond industry provided by Captira and corporate brand protection provided by Net Enforcers.
OVERVIEW

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     Our loss from operations for our Other segment increased in the three months ended September 30, 2009 as compared to the three months ended September 30, 2008. The general economic slowdown has negatively impacted these businesses and its revenue, along with slower growth for these early stage businesses in a new market. In addition, there are increased professional fees at Net Enforcers from ongoing litigation and regulatory compliance issues.
                                 
    Three Months Ended September 30,  
    2009     2008     Difference     %  
Revenue
  $ 1,133     $ 1,813     $ (680 )     (37.5 )%
Operating expenses:
                               
Commissions
    60       120       (60 )     (50.0 )%
Cost of revenue
    533       791       (258 )     (32.6 )%
General and administrative
    2,763       1,370       1,393       101.7 %
Depreciation
    17       7       10       142.8 %
Amortization
    124       250       (126 )     (50.4 )%
 
                       
Total operating expenses
    3,497       2,538       959       37.8 %
 
                       
(Loss) income from operations
  $ (2,364 )   $ (725 )     (1,639 )     (226.1 )%
 
                       
     Revenue. The decrease in revenue is primarily attributable to a decrease in sales and subscribers from our referral and breach business, along with a decrease in our corporate brand protection business. Our referrals from banking institutions have decreased, which has a corresponding decrease to our revenue. The general economic slowdown has negatively impacted sales at Net Enforcers. We anticipate this trend continuing for the remaining months of 2009 and possibly beyond. We are attempting to make reductions in our costs to offset the declining revenue in this segment.
     Commissions Expense. Commissions expenses consist of commissions paid to our clients. The decrease in commissions is related to the decrease in sales and subscribers from our referral and breach business.
     As a percentage of revenue, commission expense was 5.3% for the three months ended September 30, 2009 and 6.6% for the three months ended September 30, 2008.
     Cost of Revenue. Cost of revenue consists of the costs of operating our customer service and information processing centers, data costs and billing costs for subscribers and one-time transactional sales. Cost of revenue primarily decreased due to a decrease in sales from our referral and breach entity, along with a decrease of volume in our corporate brand protection business.
     As a percentage of revenue, cost of revenue was 47.0% for the three months ended September 30, 2009 and 43.6% for the three months ended September 30, 2008.
     General and Administrative Expenses. General and administrative expenses consist of personnel and facilities expenses associated with our executive, sales, marketing, information technology, finance, and program and account management functions. The increase is primarily due to additional legal fees at Net Enforcers from ongoing litigation and regulatory compliance issues.
     As a percentage of revenue, general and administrative expenses increased to 243.8% for the three months ended September 30, 2009 from 75.5% for the three months ended September 30, 2008.
     Amortization. Amortization expenses consist primarily of the amortization of our intangible assets. The decrease is due to a reduction in the depreciable carrying value from intangible asset impairments recorded in the year ended December 31, 2008.
     As a percentage of revenue, amortization expenses decreased to 10.9% for the three months ended September 30, 2009 from 13.8% for the three months ended September 30, 2008.
Nine Months Ended September 30, 2009 vs. Nine Months Ended September 30, 2008 (in thousands):
The consolidated results of operations are as follows:

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    Consumer                    
    Products     Background              
    and Services     Screening     Other     Consolidated  
Nine Months Ended September 30, 2009
                               
Revenue
  $ 252,803     $ 13,548     $ 4,162     $ 270,513  
Operating expenses:
                               
Marketing
    45,868                   45,868  
Commissions
    80,604             278       80,882  
Cost of revenue
    66,151       8,877       1,764       76,792  
General and administrative
    38,373       8,229       6,222       52,824  
Impairment
          6,163             6,163  
Depreciation
    5,396       631       34       6,061  
Amortization
    5,762       339       372       6,473  
 
                       
Total operating expenses
    242,154       24,239       8,670       275,063  
 
                       
Income (loss) from operations
  $ 10,649     $ (10,691 )   $ (4,508 )   $ (4,550 )
 
                       
Nine Months Ended September 30, 2008
                               
Revenue
  $ 245,793     $ 22,570     $ 5,158     $ 273,521  
Operating expenses:
                               
Marketing
    38,573                   38,573  
Commissions
    61,320             360       61,680  
Cost of revenue
    73,769       12,814       2,136       88,719  
General and administrative
    35,759       11,663       3,609       51,031  
Depreciation
    6,375       724       8       7,107  
Amortization
    6,940       379       813       8,132  
 
                       
Total operating expenses
    222,736       25,580       6,926       255,242  
 
                       
Income (loss) from operations
  $ 23,057     $ (3,010 )   $ (1,768 )   $ 18,279  
 
                       
Consumer Products and Services Segment
OVERVIEW
     Our income from operations for our Consumer Products and Services segment decreased in the nine months ended September 30, 2009 as compared to the nine months ended September 30, 2008. This is primarily due to increased marketing and commissions expenses primarily as a result of our continued investment in our Consumer Direct business and prepaid commission arrangements This was partially offset by an increase in revenue from direct marketing arrangements, which increased 10.9% to 87.4% as of September 30, 2009, partially offset by the loss of our wholesale relationship with Discover. Our subscription revenue (see Other Data on page 28) increased to $253.2 million from $247.0 million in the comparable period. We expect both new sales and subscriber attrition to remain relatively consistent in the remaining months of 2009 until the economy begins to recover.
                                 
    Nine Months Ended September 30,  
    2009     2008     Difference     %  
Revenue
  $ 252,803     $ 245,793     $ 7,010       2.9 %
Operating expenses:
                               
Marketing
    45,868       38,573       7,295       19.0 %
Commissions
    80,604       61,320       19,284       31.4 %
Cost of revenue
    66,151       73,769       (7,618 )     (10.3 )%
General and administrative
    38,373       35,759       2,614       7.3 %
Depreciation
    5,396       6,375       (979 )     (15.4 )%
Amortization
    5,762       6,940       (1,178 )     (17.0 )%
 
                         
Total operating expenses
    242,154       222,736       19,418       8.7 %
 
                         
Income from operations
  $ 10,649     $ 23,057     $ (12,408 )     (53.8 )%
 
                         
     Revenue. The increase is primarily the result of growth in revenue from existing clients, the increase in the ratio of revenue from direct consumer marketing arrangements to revenue from indirect customers and increased revenue from products and services marketed directly to consumers. This was partially offset by the loss of subscribers from our wholesale relationship with Discover. Revenue from direct marketing arrangements, in which we recognize the gross amount billed to the customer, has increased to 87.4% for the nine months ended September 30, 2009 from 76.5% in the nine months ended September 30, 2008.

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     Total subscriber additions for the nine months ended September 30, 2009 were 2.3 million compared to 3.3 million in the nine months ended September 30, 2008.
     The table below shows the percentage of subscribers generated from direct marketing arrangements:
                 
    Nine Months Ended
    September 30,
    2009   2008
Percentage of subscribers from direct marketing arrangements to total subscribers
    60.6 %     52.5 %
Percentage of new subscribers acquired from direct marketing arrangements to total new subscribers acquired
    73.2 %     53.4 %
Percentage of revenue from direct marketing arrangements to total subscription revenue
    87.4 %     76.5 %
     Marketing Expenses. The increases in marketing is primarily a result of our continued investment in our Consumer Direct business. Amortization of deferred subscription solicitation costs related to marketing for the nine months ended September 30, 2009 and 2008 were $36.4 and $35.1 million, respectively. Subscription solicitation costs related to marketing costs expensed as incurred for the nine months ended September 30, 2009 and 2008 were $9.5 million and $3.5 million, respectively, as a result of our increased investment in broadcast media relating to our direct to consumer products. We expect this trend to continue at an increased level.
     As a percentage of revenue, marketing expenses increased to 18.1% for the nine months ended September 30, 2009 from 15.7% for the nine months ended September 30, 2008.
     Commission Expenses. The increase in commissions is related to an increase in sales and subscribers from our direct subscription business and in commissions recognized under our prepaid commission arrangements.
     As a percentage of revenue, commission expenses increased to 31.9% for the nine months ended September 30, 2009 from 24.9% for the nine months ended September 30, 2008 primarily due to the increased proportion of revenue from direct marketing arrangements with ongoing clients. We expect commissions expense, as a percentage of revenue, to continue to increase as we continue to increase our direct marketing arrangements.
     Cost of Revenue. The decrease in cost of revenue was attributed mainly to $4.7 million in decreased fulfillment costs due to a reduction in initial fulfillment costs for ongoing subscribers and a $4.0 million reduction in data costs required to support new and ongoing customers due to less subscriber additions.
     As a percentage of revenue, cost of revenue was 26.2% for the nine months ended September 30, 2009 compared to 30.0% for the nine months ended September 30, 2008.
     General and Administrative Expenses. The increase in general and administrative expenses is primarily related to increased payroll costs, professional fees, as well as costs associated with moving our operations to a new facility.
     As a percentage of revenue, general and administrative expenses increased to 15.2% for the nine months ended September 30, 2009 from 14.5% for the nine months ended September 30, 2008.
     Depreciation. Depreciation expense decreased for the nine months ended September 30, 2009 compared to the nine months ended September 30, 2008. The decrease is a reduction in depreciable assets placed into service.
     As a percentage of revenue, depreciation expenses decreased to 2.1% for the nine months ended September 2009 from 2.6% for the nine months ended September 30, 2008.
     Amortization. Amortization expense decreased for the nine months ended September 30, 2009 compared to the nine months ended September 30, 2008. The decrease is due to a reduction in amortization of customer related intangibles, which are amortized on an accelerated basis.
As a percentage of revenue, amortization expenses decreased to 2.3% for the nine months ended September 30, 2009 from 2.8% for the nine months ended September 30, 2008.

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Background Screening Segment
OVERVIEW
     Our loss from operations for our Background Screening segment decreased in the nine months ended September 30, 2009 as compared to the nine months ended September 30, 2008. The general economic slowdown has reduced overall hiring’s by our clients both in the US and UK and, accordingly, the demand for our services. For example, the domestic unemployment rate, per the U.S. Bureau of Labor, has increased since September 30, 2008 (6.2%) to 9.8% as of September 30, 2009 and is expected to continue to increase in 2010. Our decreased revenue is due to reduced volume in our domestic operations, which negatively impacted our revenue. Our volume decreased 25.4% in the nine months ended September 30, 2009 from the prior period in our domestic operations. In the UK, our volume in the nine months ended September 30, 2009 also decreased 57.9% than in the comparable period. We are attempting to make reductions in our costs to offset the declining revenue. Also, we incurred a $6.2 million non-cash goodwill impairment charge in the nine months ended September 30, 2009.
                                 
    Nine Months Ended September 30,  
    2009     2008     Difference     %  
Revenue
  $ 13,548     $ 22,570     $ (9,022 )     (40.0 %)
Operating expenses:
                               
Cost of revenue
    8,877       12,814       (3,937 )     (30.1 %)
General and administrative
    8,229       11,663       (3,434 )     (29.4 %)
Impairment
    6,163             6,163       100.0 %
Depreciation
    631       724       (93 )     (12.8 %)
Amortization
    339       379       (40 )     (10.5 %)
 
                       
Total operating expenses
    24,239       25,580       (1,341 )     (5.2 %)
 
                       
Loss from operations
  $ (10,691 )   $ (3,010 )   $ (7,681 )     (255.2 )%
 
                       
     Revenue. The decrease is primarily attributable to a reduction in UK revenue of $6.1 million and domestic revenue of $3.0 million. The reduction in revenue is primarily due to a decrease in volume of our background screening services, as the economic recession has reduced overall hiring by our clients and, accordingly, the demand for our services. We anticipate that this trend will continue for the remaining months of 2009 and possibly beyond until the economy starts to recover.
     Cost of Revenue. The decrease in cost of revenue is due to reductions in database fees and fulfillment costs of $2.4 million and domestic labor costs of $1.6 million primarily due to reductions in volume. Volume has decreased in the UK as well as labor costs in the UK operations of $1.3 million as a result of ongoing cost management and productivity initiatives.
     As a percentage of revenue, cost of revenue was 65.5% for the nine months ended September 30, 2009 compared to 56.8% for the nine months ended September 30, 2008.
     General and Administrative Expenses. The decrease in general and administrative expenses is primarily attributable to reductions in other general and administrative expense expenses of $1.9 million, payroll costs of $1.5 million and advertising expenses of $276 thousand, partially offset by a one-time severance expense of $250 thousand paid in 2008.
     As a percentage of revenue, general and administrative expenses increased to 60.7% for the nine months ended September 30, 2009 from 51.7% for the nine months ended September 30, 2008.
     Impairment. Due to the deterioration in the general economic environment and the decline in our market capitalization at June 30, 2009 we concluded a triggering event had occurred indicating potential impairment in our Background Screening reporting unit as of June 30, 2009. We considered current and expected future market conditions and recorded an impairment charge of $5.9 million in our Background Screening reporting unit. In addition, during the three months ended March 31, 2009, we finalized the second step of our goodwill impairment test, in which the first step was performed during the year ended December 31, 2008. Based on the finalization of this second step, we recorded an additional impairment charge of $214 thousand in our Background Screening reporting unit in the three months ended March 31, 2009.

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Other Segment
OVERVIEW
     Our loss from operations for our Other segment increased in the nine months ended September 30, 2009 as compared to the nine months ended September 30, 2008. The general economic slowdown has negatively impacted these businesses and its revenue, along with slower growth for these early stage businesses in a new market. In addition, there are increased professional fees at Net Enforcers from ongoing litigation and regulatory compliance issues.
                                 
            Nine Months Ended September 30,        
    2009     2008     Difference     %  
Revenue
  $ 4,162     $ 5,158     $ (996 )     (19.3 )%
Operating expenses:
                               
Commissions
    278       360       (82 )     (22.8 )%
Cost of revenue
    1,764       2,136       (372 )     (17.4 )%
General and administrative
    6,222       3,609       2,613       72.4 %
Depreciation
    34       8       26       325.0 %
Amortization
    372       813       (441 )     (54.2 )%
 
                       
Total operating expenses
    8,670       6,926       1,744       25.2 %
 
                       
Loss from operations
  $ (4,508 )   $ (1,768 )   $ (2,740 )     (155.0 )%
 
                       
     Revenue. The decrease is primarily attributable to a decrease in sales and subscribers from our referral and breach business, along with a decrease in our corporate brand protection business. Our referrals from banking institutions have decreased, which has a corresponding decrease to revenue. The general economic slowdown has negatively impacted sales at Net Enforcers. We anticipate this trend continuing for the remaining quarter of 2009, and possibly beyond. We are attempting to make reductions in our costs to offset the declining revenue in this segment.
     Commissions Expense. The decrease in commissions is related to a decrease in sales and subscribers from our referral and breach business.
     As a percentage of revenue, commission expense was 6.7% for the nine months ended September 30, 2009 and 7.0% for the nine months ended September 30, 2008.
     Cost of Revenue. The decrease is due to a decrease in sales from our referral and breach entity.
     As a percentage of revenue, cost of revenue was 42.4% for the nine months ended September 30, 2009 compared to 41.4% for the nine months ended September 30, 2008.
     General and Administrative Expenses. The increase is primarily due to additional legal fees due to ongoing litigation and regulatory compliance issues.
     As a percentage of revenue, general and administrative expenses increased to 149.5% for the nine months ended September 30, 2009 from 70.0% for the nine months ended September 30, 2008.
     Amortization. The decrease is due to a reduction in the depreciable carrying value from intangible asset impairments recorded in the year ended December 31, 2008.
     As a percentage of revenue, amortization expenses decreased to 8.9% for the nine months ended September 30, 2009 compared to 15.8% for the nine months ended September 30, 2008.
Interest Income
     Interest income decreased 87.0% to $6 thousand for the three months ended September 30, 2009 from $46 thousand for the three months ended September 30, 2008. Interest income decreased 32.1% to $148 thousand for the nine months ended September 30, 2009

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from $218 thousand for the nine months ended September 20, 2008. The decrease was primarily attributable to the decrease in interest income earned on cash balances due to lower overnight investment rates.
Interest Expense
     Interest expense decreased 12.1% to $472 thousand for the three months ended September 30, 2009 from $537 thousand for the three months ended September 30, 2008. Interest expense decreased 47.2% to $909 thousand for the nine months ended September 30, 2009 from $1.7 million for the nine months ended September 30, 2008. The reduction in interest expense is primarily due to the interest calculated on an uncertain tax position in 2008 which was effectively settled in the nine months ended September 30, 2009.
     In 2008, we entered into an interest rate swap to effectively fix our variable rate term loan and a portion of the revolving credit facility under our Credit Agreement.
Other Income (Expense)
     Other income increased to $3 thousand for the three months ended September 30, 2009 from an expense of $442 thousand for the three months ended September 30, 2008. Other income increased to $476 thousand for the nine months ended September 30, 2009 from an expense of $543 thousand for the nine months ended September 30, 2008. This is primarily attributable to the increase in the foreign currency transaction gain resulting from exchange rate fluctuations over the current period.
Income Taxes
     Our consolidated effective tax rate for the three months ended September 30, 2009 and 2008 was 81.6% and 42.8%, respectively. Our consolidated effective tax rate for the nine months ended September 30, 2009 and 2008 was (49.9%) and 41.4%, respectively. The change in the consolidated effective tax rate for 2009 is primarily due to the inability to utilize the losses generated in the domestic operations of our Background Screening segment for the first six months of 2009 and in the UK operations of this segment for the nine months ended September 30, 2009. These losses are not expected to result in a future tax benefit. Also, we have unfavorable permanent adjustments to taxable loss for non-deductable goodwill impairments and a one-time benefit for the reversal of previously accrued taxes of $323thousand. For the nine months ended September 30, 2009, our uncertain tax liability decreased by approximately $2.5 million, of which $323 thousand impacted the consolidated effective tax rate. The remaining decrease was related to the timing of certain accruals and has no impact to the consolidated effective tax rate.
Liquidity and Capital Resources
     Cash and cash equivalents were $12.0 million as of September 30, 2009 compared to $10.8 million as of December 31, 2008. Our cash and cash equivalents are highly liquid investments and may include short-term U.S. Treasury securities with original maturity dates of less than or equal to 90 days.
     During the nine months ended September 30, 2009, we held short term U.S. treasury securities with a maturity date greater than 90 days of approximately $5.0 million, which are classified as short-term investments in our condensed consolidated financial statements.
     Our Background Screening and Other segments operate at a cash flow deficit, and we anticipate this cash flow deficit to continue for the remaining months of 2009 and thereafter for the Background Screening segment until the economy and unemployment rate begins to recover, as well as for the Other segment. We have made and continue to attempt to make cost reductions, such as decreases to headcount and consolidation of operations, at these segments to offset their declining volume and revenue.
     During the nine months ended September 30, 2009, we funded the operations within our Background Screening and Other segments using cash flow generated by the operations of our Consumer Products and Services segment. However, we are currently prohibited under our credit agreement with Bank of America from making investments in our Background Screening segment in excess of $5.0 million, and as of November 1, 2009, we have invested approximately $4.9 million in this segment. Accordingly, we will not be able to continue to fund the Background Screening operations from cash flow generated by our other businesses unless we obtain the consent of Bank of America. We are attempting to continue to reduce costs in this business, as well as seeking alternative sources of financing, modifying the credit agreement and considering operational and business alternatives for our Background Screening segment; however, we cannot assure you that we will be successful in these alternatives. If we are not successful, we may not be able to continue to fund the operations of the Backgrounds Screening segment, which may result in changes in the operations that have a material adverse effect on the business. Our accounts receivable balance as of September 30, 2009 was $26.8 million, including approximately $2.0 million related to our Background Screening segment, compared to $29.4 million, including approximately $2.3 million related to our Background Screening segment, as of December 31, 2008.

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     Our accounts receivable balance consists primarily of credit card transactions that have been approved but not yet deposited into our account, several large balances with some of the top financial institutions and accounts receivable associated with background screening clients. The likelihood of non-payment has historically been remote with respect to subscriber based clients, however, we do provide for an allowance for doubtful accounts with respect to background screening clients and corporate brand protection clients. Given the events in the financial markets, we are continuing to monitor our allowance for doubtful accounts with respect to our financial institution obligors. In addition, we provide for a refund allowance, which is included in liabilities on our condensed consolidated balance sheet, against transactions that may be refunded in subsequent months. This allowance is based on historical results.
     Our sources of capital include, but are not limited to, cash and cash equivalents, cash from continuing operations, amounts available under the credit agreement and other external sources of funds. Our short-term and long-term liquidity depends primarily upon our level of net income, working capital management and bank borrowings. We had a working capital surplus of $32.6 million as of September 30, 2009 compared to $33.7 million as of December 31, 2008. We believe that available short-term and long-term capital resources are sufficient to fund capital expenditures, working capital requirements, scheduled debt payments and interest and tax obligations for the next twelve months.
                         
    Nine Months Ended September 30,  
    2009     2008     Difference  
            (In thousands)          
Cash flows provided by operating activities
  $ 13,561     $ 25,216     $ (11,655 )
Cash flows used in investing activities
    (5,842 )     (44,725 )     38,883  
Cash flows (used in) provided by financing activities
    (6,266 )     16,336       (22,602 )
Effect of exchange rate changes on cash and cash equivalents
    (182 )     (263 )     81  
 
                 
Increase in cash and cash equivalents
    1,271       (3,436 )     4,707  
Cash and cash equivalents, beginning of year
    10,762       19,780       (9,018 )
 
                 
Cash and cash equivalents, end of year
  $ 12,033     $ 16,344     $ (4,311 )
 
                 
     Cash flows provided by operations was $13.6 million for the nine months ended September 30, 2009 compared to $25.2 million for the nine months ended September 30, 2008. The $11.7 million decrease in cash flows provided by operations was primarily the result of a decrease in earnings and an increase in subscription solicitation costs partially offset by a decrease in accounts receivable. Over the past year, as certain of our financial institution clients have requested that we bear more of the new subscriber marketing costs as well as prepay commissions to them on new subscribers, we have used an increased portion of our cash flow generated from operations to finance our business. In the nine months ended September 30, 2009, net cash used in operations for deferred subscription solicitation costs was $53.9 million. We anticipate this trend to continue with our financial institutions clients in the remaining months of 2009. For the remaining three months of the year ended December 31, 2009 and for the year ended December 31, 2010, we expect our future cash flows may be impacted by prepaying these commissions. We also expect that our future cash flows could be impacted by our agreements to pay more of the new subscriber marketing costs. These agreements are short-term in nature and are not a “continuing contract” because either party may generally terminate the agreements without cause at any time, without penalty. Due to the short-term nature of these agreements, our clients could at any time re-negotiate (and at times have renegotiated) any of the key terms, including price, marketing and commission arrangements. Our operating results will continue to be impacted by the non-cash amortization of these prepaid commissions, as well as the amortization of the deferred subscription solicitation costs. If we consent to the specific requests and choose to incur the costs, we may need to raise additional funds in the future in order to operate and expand our business. There can be no assurances that we will be successful in raising additional funds on favorable terms, or at all, which could materially adversely affect our business, strategy and financial condition, including losses of or changes in the relationships with one or more of our clients.
     Cash flows used in investing activities was $5.8 million for the nine months ended September 30, 2009 compared to $44.7 million during the nine months ended September 30, 2008. Cash flows used in investing activities for the nine months ended September 30, 2009 was primarily attributable to the purchase of property and equipment. Cash used in investing activities for the nine months ended September 30, 2008 was primarily attributable to the purchase of the Citibank membership agreements in January 2008.

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     Cash flows used in financing activities was $6.3 million compared to cash flows provided by financing activities of $16.3 million for the nine months ended September 30, 2009 and 2008, respectively. Cash flows used in financing activities for the nine months ended September 30, 2009 was primarily attributable to long term debt repayments of $5.3 million. Cash flows provided by financing activities for the nine months ended September 30, 2008 was primarily attributable to debt proceeds which were principally used to purchase the Citibank membership agreements, partially offset by the repayment of our revolving line of credit.
     On July 3, 2006, we entered into a $40 million credit agreement with Bank of America, N.A. (“Credit Agreement”). The Credit Agreement consists of a revolving credit facility in the amount of $25 million and a term loan facility in the amount of $15 million with interest at 1.00-1.75% over LIBOR. On January 31, 2008, we amended our credit agreement in order to increase the term loan facility to $28 million. In July 2009, we entered into a third amendment to the Credit Agreement. The amendment related to the termination and ongoing operations of Screening International, including the formation of a new domestic subsidiary that will not join in the Credit Agreement as a co-borrower, and to clarify other matters related to the termination and the ongoing operations of Screening International. As of September 30, 2009, the outstanding interest rate was 1.3% and principal balance under the Credit Agreement was $39.3 million.
     The Credit Agreement contains certain customary covenants, including among other things covenants that limit or restrict the incurrence of liens; the making of investments including at SIH and its subsidiaries; the incurrence of certain indebtedness; mergers, dissolutions, liquidation, or consolidations; acquisitions (other than certain permitted acquisitions); sales of substantially all of our or any co-borrowers’ assets; the declaration of certain dividends or distributions; transactions with affiliates (other than co-borrowers under the credit agreement) other than on fair and reasonable terms; and the creation or acquisition of any direct or indirect subsidiary by us that is not a domestic subsidiary unless such subsidiary becomes a guarantor. We are also required to maintain compliance with certain financial covenants which include our consolidated leverage ratios, consolidated fixed charge coverage ratios as well as customary covenants, representations and warranties, funding conditions and events of default. We are currently in compliance with all such covenants.
     In 2008, we entered into certain interest rate swap transactions that convert our variable-rate debt to fixed-rate debt. Our interest rate swaps are related to variable interest rate risk exposure associated with our long-term debt and are intended to manage this risk. The counterparty to our derivative agreements is a major financial institution for which we continually monitor its position and credit ratings. We do not anticipate nonperformance by this financial institution.
     The interest rate swaps on our outstanding term loan amount and a portion of our outstanding revolving line of credit have notional amounts of $17.5 million and $10.0 million, respectively. The swaps modify our interest rate exposure by effectively converting the variable rate on our term loan (1.3% at September 30, 2009) to a fixed rate of 3.2% per annum through December 2011 and on our revolving line of credit (1.3% at September 30, 2009) to a fixed rate of 3.4% per annum through December 2011.
     The notional amount of the term loan interest rate swap amortizes on a monthly basis through December 2011 and the notional amount on the revolving line of credit amortized to $10.0 million in the nine months ended September 30, 2009. Both swaps terminate in December 2011 .We use the monthly LIBOR interest rate and have the intent and ability to continue to use this rate on our hedged borrowings. Accordingly, we do not recognize any ineffectiveness on the swaps as allowed under U.S. GAAP. For the nine months ended September 30, 2009, there was no material ineffective portion of the hedge and therefore, no impact to the condensed consolidated statement of operations.
     On April 25, 2005, we announced that our Board of Directors had authorized a share repurchase program under which we can repurchase up to $20 million of our outstanding shares of common stock from time to time, depending on market conditions, share price and other factors. The repurchases may be made on the open market, in block trades, through privately negotiated transactions or otherwise, and the program has no expiration date but may be suspended or discontinued at any time. We did not repurchase any common stock in the nine months ended September 30, 2009.
Contractual Obligations
     During the three and nine months ended September 30, 2009 we entered into additional capital lease agreements for approximately $488 thousand and $1.6 million, respectively. Additionally, in the nine months ended September 30, 2009, we financed certain software development costs. These costs did not meet the criteria for capitalization under U.S. GAAP. Amounts owed under this arrangement as of September 30, 2009 are $173 thousand and $330 thousand and are included in accrued expenses and other current liabilities and other long-term liabilities, respectively, on our condensed consolidated financial statements.

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Item 3. Quantitative and Qualitative Disclosure About Market Risk
Interest Rate
     We had cash and cash equivalents totaling $12.0 million and $10.8 million at September 30, 2009 and December 31, 2008, respectively. We believe our cash and cash equivalents are highly liquid investments that may consist primarily of short-term U.S. Treasury securities with original maturity dates of less than or equal to three months. We do not enter into investments for trading or speculative purposes. Due to the short term nature of these investments, we believe that we do not have any material exposure to changes in the fair value of our investment portfolio as a result of changes in interest rates. Declines in interest rates, however, will reduce future investment income. Market risks related to our operations result primarily from changes in interest rates. Our interest rate exposure is related to long-term debt obligations. A significant portion of our interest expense is based upon changes in the benchmark interest rate (LIBOR). We have entered into a series of interest rate swaps to mitigate the variable-rate risk on our long-term debt obligations. As of September 30, 2009 the fixed rate is 3.4% and 3.2% on notional amounts of $10.0 million and $17.5 million, respectively.
Foreign Currency
     We have a foreign majority-owned subsidiary, Screening International, and therefore, are subject to foreign currency exposure. Screening International’s wholly-owned subsidiary, Control Risks Screening Limited, is located in the UK, conducts international business and prepares financial statements per UK statutory requirements in British pounds. Control Risks Screening’s financial statements are translated to US dollar for US GAAP reporting. As a result, our financial results are affected by fluctuations in this foreign currency exchange rate. During the nine months ended September 30, 2009, the U.S. dollar has generally been weaker relative to the British pound. This has a positive impact on our results of operations as British pounds are translating into a greater amount of U.S. dollars. During 2008, the U.S. dollar was generally stronger relative to the British pound. This adversely impacted our results of operations as British pounds were translating into less U.S. dollars. The impact of the transaction gains and losses from the UK statutory records on the statement of operations was a gain of $437 thousand for the nine months ended September 30, 2009. We do not believe that the volatile impact of exchange risk from recent prior periods is indicative of the future, however, there can be no assurances that this volatility will not continue.
     We have international sales in Canada and, therefore, are subject to foreign currency rate exposure. We collect fees from subscriptions in Canadian currency and pay a portion of the related expenses in Canadian currency, which mitigates our exposure to currency exchange rate risk. As a result, our financial results could be affected by factors such as changes in foreign currency exchange rates or weak economic conditions.
     We do not maintain any derivative instruments to mitigate the exposure to foreign currency risk; however, this does not preclude our adoption of specific hedging strategies in the future. We will assess the need to utilize financial instruments to hedge currency exposures on an ongoing basis. The foreign exchange transaction gains and losses are included in our results of operations, and were not material for all periods presented.
Fair Value
     We do not have material exposure to market risk with respect to investments. We do not use derivative financial instruments for speculative or trading purposes; however, this does not preclude our adoption of specific hedging strategies in the future.
Item 4. Controls and Procedures
     The Company, under the supervision and with the participation of its management, including the Chief Executive Officer and Principal Financial Officer, evaluated the effectiveness of the design and operation of its “disclosure controls and procedures” (as such term is defined in Rule 13a-15(e) under the Exchange Act) as of the end of the period covered by this report. Our officers have concluded that our disclosure controls and procedures are effective to ensure that information required to be disclosed in the reports we file or submit under the Securities Exchange Act of 1934 is accumulated and communicated to our management, including our chief executive officer and principal financial officer, to allow timely decisions regarding required disclosure. Our disclosure controls and procedures are designed, and are effective, to give reasonable assurance that the information required to be disclosed by us in

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reports that we file under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission.
     There have been no changes in our internal control over financial reporting during the three months ended September 30, 2009 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II. OTHER INFORMATION
Item 1. Legal Proceedings
     On May 27, 2009, we filed a complaint in the U.S. District Court for the Eastern District of Virginia against Joseph C. Loomis and Jenni M. Loomis in connection with our stock purchase agreement to purchase all of Net Enforcers, Inc.’s (NEI) stock in November 2007. We have alleged, among other things, that Mr. Loomis committed securities fraud, breached the stock purchase agreement, and breached his fiduciary duties to the company. The complaint also seeks a declaration that NEI is not in breach of its employment agreement with Mr. Loomis and that, following NEI’s termination of Mr. Loomis for cause, NEI’s obligations pursuant to the agreement were terminated. In addition to a judgment rescinding the stock purchase agreement and return of the entire purchase price we had paid, we are seeking unspecified compensatory, consequential and punitive damages, among other relief. On July 2, 2009, Mr. Loomis filed a motion to dismiss certain of our claims. On July 24, 2009, Mr. Loomis’ motion to dismiss our claims was denied in its entirety. Mr. Loomis also has asserted counterclaims for an unspecified amount not less than $10,350,000, alleging that NEI breached the employment agreement by terminating him without cause and breached the stock purchase agreement by preventing him from running NEI in such a way as to earn certain earn-out amounts. We believe we have meritorious and complete defenses to the counterclaims and intend to defend them vigorously. We believe, however, that it is too early in the litigation to form an opinion as to the likelihood of success on the merits of the counterclaims. Discovery in the case is ongoing.
     On September 11, 2009, a putative class action complaint was filed against Intersections, Inc., Intersections Insurance Services Inc., Loeb Holding Corp., Bank of America of America, NA, Banc of America Insurance Services, Inc., American International Group, Inc., National Union Fire Insurance Company of Pittsburgh, PA, and Global Contact Services, LLC, in the U.S. District Court for the Southern District of Texas. The complaint alleges various claims based on telemarketing of an accidental death and disability program. The defendants each have filed a motion to dismiss the plaintiff’s claims, and the motions are pending. We believe we have meritorious and complete defenses to the plaintiff’s claims. We believe, however, that it is too early in the litigation to form an opinion as to the likelihood of success in defeating the claims.
Item 1A. Risk Factors
     A detailed discussion of risk factors is provided in Item 1A, “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2008. Other than the additional or modified risk factors described below, no material changes in risk factors occurred during the third quarter of 2009. Additional risks and uncertainties that we are unaware of, or that are currently deemed immaterial, also may become important factors that affect us.
     As a result of the termination of our Screening International ownership agreement and Screening International becoming our wholly-owned subsidiary, through our ownership of Screening International Holdings, we will now be responsible for all of the losses and liabilities, as well as capital requirements, of Screening International. Screening International’s revenue continues to decline primarily because the general economic slowdown has reduced overall hiring by its clients and, accordingly, the demand for its services. We anticipate this trend will continue for the remaining months of 2009 and possibly beyond until the economy starts to recover. This declining revenue at Screening International Holdings may negatively impact our overall results of operations and could have a material adverse effect on our business and stock price.
     Our Background Screening and Other segments operate at a cash flow deficit, and we anticipate this cash flow deficit to continue for the remaining months of 2009 and thereafter for the Background Screening segment until the economy and unemployment rate begins to recover, as well as for the Other segment. We have made and continue to attempt to make cost reductions, such as decreases to headcount and consolidation of operations, at these segments to offset their declining volume and revenue.
     During the nine months ended September 30, 2009, we funded the operations within our Background Screening and Other segments using cash flow generated by the operations of our Consumer Products and Services segment. However, we are currently prohibited under our credit agreement with Bank of America from making investments in our Background Screening segment in excess of $5.0 million, and as of November 1, 2009, we have invested approximately $4.9 million in this segment. Accordingly, we will not be able to continue to fund the Background Screening operations from cash flow generated by our other businesses unless we obtain the consent of Bank of America. We are attempting to continue to reduce costs in this business, as well as seeking alternative sources of financing, modifying the credit agreement and considering operational and business alternatives for our Background Screening segment; however, we cannot assure you that we will be successful in these alternatives. If we are not successful, we may not be able to continue to fund the operations of the Backgrounds Screening segment, which may result in changes in the operations that have a material adverse effect on the business. Our accounts receivable balance as of September 30, 2009 was $26.8 million, including approximately $2.0 million related to our Background Screening segment, compared to $29.4 million, including approximately $2.3 million related to our Background Screening segment, as of December 31, 2008.
Item 6. Exhibits
10.1   Amendment No. 3 dated as of July 1, 2009 to Credit Agreement dated as of July 3, 2006 by and among Registrant, certain Subsidiaries thereof, Bank of America, N.A. and L/C Issuer (Incorporated by reference to Exhibit 10.1, filed with the Form 8-K dated July 1, 2009)
 
31.1*   Certification of Michael R. Stanfield, Chief Executive Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

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31.2*   Certification of Madalyn C. Behneman, Principal Financial Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
32.1*   Certification of Michael R. Stanfield, Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
32.2*   Certification of Madalyn C. Behneman, Principal Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
*   Filed herewith

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SIGNATURE
     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
         
  INTERSECTIONS INC.
 
 
  By:   /s/ Madalyn C. Behneman    
    Madalyn C. Behneman   
    Principal Financial Officer   
 
Date: November 9, 2009

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